Driving Efficiency In The Healthcare Supply Chain:: Perspectives From A $7b Idn

  • Uploaded by: AHRMM
  • 0
  • 0
  • April 2020
  • PDF

This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA


Overview

Download & View Driving Efficiency In The Healthcare Supply Chain:: Perspectives From A $7b Idn as PDF for free.

More details

  • Words: 654
  • Pages: 11
Driving Efficiency in the Healthcare Supply Chain: Perspectives from a $7b IDN

1

Presenter

Michael DeLuca Director, Supply Chain Systems & Consulting Services UPMC

2

Supply Chain Systems & Consulting Services Michael DeLuca

Team Charter Mission

Vision



The vision of Supply Chain  Systems & Consulting  Services is: To identify, define, develop and  deploy supply chain best  practices, processes, and tools  in support of our key  stakeholders initiatives, improve  customer satisfaction, and  contribute to the success of the  enterprise.



Supply Chain Systems & Consulting Services will  support UPMC SCM goals  and objectives by:

1. 2.

3.

Identifying world­class  requisition to pay processes Working with UPMC  business leaders to deploy  process improvements and  system enablers Partnering with external  suppliers to ensure that  products and services  support world­class  processes and systems

4

Goals & Objectives Linkage UPMC Mission

The mission of UPMC is to provide outstanding patient care and to shape  tomorrow’s health system through clinical innovation, biomedical, and health  services research, and education.  UPMC’s ability to fulfill this mission rests upon  the actions and decisions each of us make every day.

Finance Mission

The Finance goals are (1) Account Reconciliation, (2) Integrations (3) SOX 404 Initiative (4)  Talent Infusion (5) Simplification (6) Data Governance Initiative – Risk Analysis (7)  International Operations (8) Enterprise Risk Management

Supply Chain Management Mission

UPMC Supply Chain Management will support the enterprise mission, ensure superior customer  service, and excellent patient care by integrating world­class business processes and enablers.

SCM Systems & Consulting Services Mission

Support UPMC SCM goals and objectives by (1) identifying world­class requisition to pay processes; (2)  working with UPMC business leaders to deploy process improvements; and (3) partnering with external  suppliers to ensure that products and services support world­class processes and systems.

5

eVoucher/eProcurement/eMarketplace/eCommerce:  Working in Perfect Synchronization to Automate SCM Results of Deployment • • •

Eliminated Paper Disbursement Requests Eliminated Paper Requisitions Eliminated 60% of faxed/phoned PO’s to supply base and working toward 100%

• •

eVoucher eliminated 4 FTE’s in the AP Entry Group eProcurement/eMarketplace eliminated 6 FTE’s that comprised the SCM Pre­Key  Group Allowed for the reduction or limited the need to hire 15.31 FTE’s and counting as  eMarketplace and “Lights Out” programs expand………

Hard Impact



Soft Impact • • •

Efficiencies gained with supply base Efficiency & effectiveness of remaining Procurement Operations staff Increased control through automation & interfaces:     PO spend    rogue (limit use of           P­Card, Flat File Invoice & Blanket PO) spend 6

Metrics Tell the Story: Leveraging Best Practice in Pursuit  of “World Class” In cr ease “L ig hts Ou t” (a uto mat ed tra nsac tion s) t o remov e t act ic al FT E’ s Ev ery 5% Inc reas e Rep resen ts a F TE

Inc rea se eMar kep lac e tran sac tion s fr om 15% t o 68%  Cont ract Compl ian ce B enefi t & FTE I mp act 7

eMarketplace Purpose  Provide robust item­level detail  Dramatically enhance search functionality  Leverage suppliers technical capabilities & resources  Speed Purchase Order­to­Supplier transactions  Minimize exceptions to ERP utilization  Drive approval compliance through automated approval  workflow  Streamline older “outdated” manual processes  Move the SCM organization toward world­class process  excellence 8

How the Pieces Come Together: CRM  Procurement Process

9

The Future: Accelerate Benefit Capture  Continue aggressive push to access supplier hosted (and  local) content through single eMarketplace punchout  Incorporate services & internal purchases (telecom, print  services) into eMarketplace  Add more direct connects through eMarketplace for  “configurables” (furniture, clinical equipment, catering)  Leverage content and supplier enablement to drive back­ end Procure­to­Pay automation (ERS, Assumed Receipt,  ASN Receipt etc.) Lights Out  Perfect Order  Segment Supply Base and funnel toward appropriate   automated flowpath – using the PeopleSoft SRM suite as  the foundation  10

Driving Efficiency in the Healthcare Supply Chain: Perspectives from a $7b IDN

11

Related Documents


More Documents from ""