Dody Firmanda 2009 - Sidang Pleno Komite Medik 7-12-2009

Sidang Pleno Komite Medik RSUP Fatmawati Senin, 7 Desember 2009 Jam 12.30 – 13.30 WIB Agenda: 1. Laporan Sekretaris Komite Medik 2. Manajemen Mutu (Quality Management) 3. Hasil Pertemuan Seluruh Organisasi Profesi dan Kolegium tentang JPKM/INA DRG di Denpasar 23-25 November 2009

QUALITY MANAGEMENT

(QM)

Dody Firmanda Komite Medik RSUP Fatmawati Jakarta

Th em os tc ruc ial

TOTAL TOTALQUALITY QUALITYMANAGEMENT MANAGEMENT(TQM) (TQM) 1.1. Understanding the hospital business Understanding the hospital 4 2. Understanding the customersbusiness 2. Understanding the customers 3. 3. Continuous ContinuousQuality QualityImprovement Improvement 4. 4. Quality Quality(Management/Service) (Management/Service)Systems Systems 5. 5. Quality QualityTools Tools

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QUALITY QUALITYASSURANCE ASSURANCE(QA) (QA) 1.1. Setting Settingthe thestandards standards 2. 2. Conform Conformthose thosestandards standards 3. 3. Continuous ContinuousQuality QualityImprovement Improvement

QUALITY QUALITYCONTROL CONTROL(QC) (QC) Seven SevenQuality QualityTools Tools 2 

1 INSPECTION

Newsweek edisi 7 Desember 2009 hal. 42 - 45

Total Quality

Continuous Quality Improvement (CQI)

Quality Assurance

Kuncinya: LEADERSHIP

TOTAL TOTALQUALITY QUALITYMANAGEMENT MANAGEMENT(TQM) (TQM) 1.1. Understanding Understandingthe thehospital hospitalbusiness business 2. 2. Understanding Understandingthe thecustomers customers 3. 3. Continuous ContinuousQuality QualityImprovement Improvement 4. 4. Quality Quality(Management/Service) (Management/Service)Systems Systems 5. 5. Quality QualityTools Tools

1.1. 2. 2. 3. 3.

External: External: Patients ooPatients Stakehoders ooStakehoders Suppliers ooSuppliers Students ooStudents Internal: Staff Staff Internal:

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Pelayanan Pelayanan Pendidikan Pendidikan Penelitian Penelitian

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TOTAL TOTALQUALITY QUALITYMANAGEMENT MANAGEMENT(TQM) (TQM) 1.1. Understanding Understandingthe thehospital hospitalbusiness business 2. 2. Understanding Understandingthe thecustomers customers 3. 3. Continuous ContinuousQuality QualityImprovement Improvement 4. 4. 4. Quality Quality (Management/Service) (Management/Service)Systems Systems 5. 5. Quality QualityTools Tools

Dalam Bentuk Dokumen: 1. QualityPolicy (Kebijakan) 2. QualityManual (Pedoman) 3. WorkInstructions (SOP) 1

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QUALITY QUALITYASSURANCE ASSURANCE(QA) (QA) 1.1. Setting Settingthe thestandards standards 2. 2. Conform Conformthose thosestandards standards 3. 3. Continuous ContinuousQuality QualityImprovement Improvement

Cara Maxwell

Cara Donabedian

QUALITY QUALITYASSURANCE ASSURANCE(QA) (QA) 1.1. Setting Settingthe thestandards standards 2. 2. Conform Conformthose thosestandards standards 3. 3. Continuous ContinuousQuality QualityImprovement Improvement

STANDARD

PARAMETER Kriteria

INDIKATOR

Hasil Pertemuan Seluruh Organisasi Profesi dan Kolegium tentang JPKM/INA DRG di Denpasar 23-25 November 2009

Sistematik Pembahasan

“Standar Yankes dalam JPK”

ICD 9 CM

3 1&2

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Hasil Keputusan Pertemuan: 1. Kesepakatan dan komitmen bersama seluruh perhimpunan profesi dan Kolegium – setiap perhimpunan profesi membuat 10 penyakit terbanyak Standar/Pedoman Pelayanan Medis (S/P PM) dan Clinical Pathways untuk melengkapi INA-DRG dalam Program Jaminan Kesehatan. 2. Pertemuan selanjutnya tanggal 22 Januari 2010 diselenggarakan oleh Pusat Pembiayaan dan Jaminan Kesehatan (P2JK) Sekretariat Jenderal Depkes RI – membahas seluruh SPM dan CP.