Quinntin James Comer 367 Alturas St Yuba City, CA 95991 Phone: (530) 455-5122 (530)645-8512 Email:
[email protected]
OBJECTIVE: To obtain a position as a Network Administrator/Specialist, Computer Support, or Technology Technician utilizing my knowledge and experience in the field of Technology/IT and customer service.
Skills: Software: Microsoft: Windows (9x, 2k, XP, Vista, Server 2000/03), Exchange, Active Directory, MSBackup, Office Suite 2000/XP/2007. Symantec: Antivirus, Endpoint, Backup Exec, Ghost, Partition Magic, Norton AV. Adobe: Photoshop, Acrobat, and Flash. Remote Support, FTP, Linux: Mandrake, Ubuntu, Redhat. Macintosh: OS 7-X. ♦ Hardware: Dell, Gateway, HP/Compaq, Cisco, IBM ♦ Networking: TCP/IP, DNS, DHCP, Cisco, HP Procurve, St Bernard IPrism, WAN, LAN, Firewalls, VPN, Access Points, Switches, Routers, WiFi and WiFi security. ♦
WORK EXPERIENCE: November 2008 – Present Technology Technician ♦ ♦
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Yuba City Charter School
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Gridley, CA
Windows Server Administration (Client and Personal Office), Networking (LAN, WAN and VPN) Managed client connectivity on intranet and to the Internet, including TCP/IP troubleshooting Able to diagnose application errors and network connectivity problems and implement solutions. Provided effective and consistent technical support at customer sites, over the phone, ‘on site’ and via remote software such as Ultra VNC and Remote Desktop to United States. Educated non-technical end-users on a variety of topics ranging from basic pc maintenance and internet connectivity to advanced troubleshooting techniques.
September 2006 – March 2007 Networking Technician ♦
Yuba City, CA
Managed Department wide support infrastructure. Microsoft exchange implementation and rollout Managed server lifecycle evaluation, procurement, and implementation project Implemented network security devices and site to site communications via VPN technologies Upgraded network infrastructure by migrating static ip addressing scheme to dynamic (dhcp server) Developed curriculum for Computer Troubleshooting / Networking Class and Graphic Editing class.
August 2007 – December 2007 Prodigy Tech Owner, Computer and Network Consultant ♦ ♦ ♦ ♦
Colusa, CA
Install microcomputers and related peripheral equipment including printers and scanners; connect computers to local area networks; access the Internet via the local area network. Troubleshoot and maintain computer equipment; perform diagnostics on microcomputers to determine problem correction procedure; perform minor repairs of microcomputers; notify Technology Coordinator and site principal of problems that require higher level of maintenance or repair Provide responsible staff assistance to the Technology Coordinator. Set up new user accounts
August 2007 – November 2008 Technology Coordinator ♦ ♦ ♦ ♦ ♦ ♦
Colusa County Office of Education
US Army
Fort Gordon, GA
Installs, initializes, operates, and performs unit level and direct support maintenance on electronic switching assemblages, systems, and ancillary communications equipment. Perform maintenance on electronic switches, control centers, combat radios and other equipment associated with networks. Uses computers to perform system/network operations Installs, operates, performs strapping, restrapping, PMCS, and unit level maintenance on COMSEC devices.
Continued August 2005 - June 2006 Adept Solutions, Inc. Computer/Network Technician and Customer Service ♦ ♦ ♦ ♦ ♦
Devised innovative solutions for refining existing and new procedures. Windows Server Administration, Networking (LAN, WAN, and VPN). Managed Department wide support infrastructure.. Implemented procedures and policies for training new technicians and interns. Developed new techniques and procedures which increased productivity and lowered costs.
EDUCATION: ♦ ♦
Highschool Diploma – Yuba City Charter School – Yuba City, CA US Army Signal School – Networking Certification – Fort Gordon, GA
Yuba City, CA