Diagnostic Flash Code Listings
Flash Fault Type Code 1 User Fault 2 3 4 5 6 7 8 9 10 11
Suggested Actions
Possible stall timeout or user error. Release the joystick to neutral and try again. Battery Fault Check the batteries and cabling. Try charging the batteries. Batteries may require replacing. Left Motor Fault Check the left motor, connections and cabling. Right Motor Fault Check the right motor, connections and cabling. Left Park Brake Fault Check the left park brake, connections and cabling. Right Park Brake Fault Check the right park brake, connections and cabling. SHARK Control Unit Fault Internal Control Unit fault, replace control unit. SHARK Power Module Fault Check SHARK connections and wiring. Replace the Power Module. SHARK Communications Fault Check SHARK connections and wiring. Replace the SHARK control unit. Unknown Fault Check all connections and wiring. Consult a service agent. Incompatible Control Unit Wrong type of Control Unit connected. Ensure the branding of the Power Module matches that of the control unit.
Flash Fault Type Code 1 Stall or Current Limit Timeout Fault 2 Battery Fault 3 4 5 6 7 8 9
Left Motor Fault Right Motor Fault Left Park Brake Fault Right Park Brake Fault Controller Fault Controller Fault Controller Fault
Suggested Actions A Stall or Current Limit Timeout has occurred. Release the joystick and try again. Try charging the batteries. Batteries may require replacing. Check the batteries and cabling. Check the left motor, connections and cabling. Check the right motor, connections and cabling. Check the left park brake, connections and cabling. Check the right park brake, connections and cabling. Consult a Service Agent. Consult a Service Agent. Consult a Service Agent.
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Flash Fault Type Code 1 DX Module Code
2
DX Accessory Code
3 4 5 6 7
Left Motor Fault Right Motor Fault Left Park Brake Fault Right Park Brake Fault Low Battery Voltage Fault
8
Over Voltage Fault
9 10
CAN L Fault CAN H Fault
11 12
Stall Timeout Fault Module Mismatch
Flash Fault Type Code 1 Low Battery Voltage Fault 2 3 4 5 6 7
Suggested Actions If the unit has just been reprogrammed this may not indicate a fault. Turn system on and off to clear flash code or check program is correct. If this does not cure the fault: Check DX-BUS connectors and cables. Check status LED's on other modules. Check all necessary modules are present and connected. A CLAM or TAM may be receiving a Slow/Stop signal, if not a fault in an accessory device may cause this code. Check all external devices connected to the system excluding devices connected to DX Power Module. Check the left (M1) motor, connections and cabling. Check the right (M2) motor, connections and cabling. Check the left park brake, connections and cabling. Check the right park brake, connections and cabling. Check battery voltage is above 17V. Check battery connection and terminals. Check condition of batteries. Check battery voltage is below 32V. Check battery wiring and terminating is secure. Check condition of DX-BUS cables and connectors. Check condition of DX-BUS cables and connectors. Check hazard lights were not turned on at power up. Ensure motors are free to turn and power off and on. There is a module or software incompatibility issue. Reprogram or consult your Dynamic Service Centre.
Suggested Actions
Check battery voltage is above 17V. Check battery connection and terminals. Check condition of batteries. High Voltage Fault Check battery voltage is below 32V. Check battery wiring and terminating is secure. Left Motor Fault Check the left motor, connections and cabling. Right Motor Fault Check the right motor, connections and cabling. Park Brake Fault Check the left park brake, connections and cabling. Controller Fault Contact Service Agent. Note: In some cases a motor fault that occurs whilst driving may cause a 6 flash fault to be registered. Motor Stalled of Joystick Out of Ensure joystick is released at power up. Neutral at Power Up Ensure motors are free to turn and power off and on.
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Flash Fault Type Code 1 Commando Fault 2 Accessory Fault 3 4 5 6 7 8 9 10 11
Suggested Actions
Try reprogramming the Commando. Check all accessory devices connected to the Commando. Check program is suitable for particular variant. Left Motor Fault Check the left motor, connections and cabling. Right Motor Fault Check the right motor, connections and cabling. Park Brake Fault Check the park brake, connections and cabling. Unused --Low Battery Voltage Fault Check battery voltage is above 17V. Check battery connection and terminals. Check condition of batteries. Over Voltage Fault Check battery voltage is below 32V. Check battery wiring and terminating is secure. DX Bus Fault 1 (DX version only) Check condition of DX-BUS cables and connectors. Internal Fault (Non DX versions) Contact Service Agent. DX Bus Fault 2 (DX version only) Check condition of DX-BUS cables and connectors. Check hazards were not turned on at power up. Internal Fault (Non DX Versions) Contact Service Agent. Stall Timeout Fault Ensure motors are free to turn and power off and on.
DS Series Scooter Controllers
Flash Fault Type Code 1 Battery Needs Recharging 2 3
Battery Voltage Too Low Battery Voltage Too High
4
Current Limit Time-Out
5 6
Brake Fault Out of Neutral at Power Up
7
Throttle Pot Error
8
Motor Fault
9
Other Internal Errors
Suggested Actions Battery charge is running low, recharge batteries as soon as possible. Drive inhibited. Batteries voltage too low, recharge batteries. Battery charge too high. May be caused by over charging. The scooter has drawn too much current for too long. Turn scooter power off leave for a few minutes and turn on again. Check motor and loom for shorts. Check park brake and loom for short and open circuits. Check throttle is released and power up. Check throttle neutral is calibrated correctly. Check throttle pot is correctly set up. Check for open or short circuits in pot wiring. Check condition of pot. The motor or motor loom may be faulty. Check for open or short circuits. Contact Service Agent.
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We’re here to help you If the actions suggested do not help solve the problem, Dynamic may be contacted for further information and assistance. If a repair is needed to your product then we can help you with prompt turnaround of all servicing requirements, with all repairs conducted to the exact factory specifications and only originally specified components are used. Our service centre offers Fixed price repairs for any Dynamic manufactured product. You will know exactly the price you will pay before the product is sent to us, enabling you to quote your customer first. Free product reliability upgrades. This means that all products returned to you meet the latest production quality standards. This eliminates repeat failures and should result in substantial cost savings for your business. Free product repairs for at least 15 months on all new items. All products are sold with at least a 15-month warranty, should a fault occur, we will repair the item free of charge, provided the reason for failure falls within our standard warranty terms and conditions. Full functional test and calibration. Calibration is often needed after critical parts have been replaced during the repair process, only Dynamic can do this. Urgent turnaround service available. We will endeavour to despatch any urgent item back to you within 24 hours of receipt of your faulty product. Comprehensive 6-month repair warranty. In the unlikely event that any repaired product develops another problem within 6-months, we will repair it free of charge. All repaired products are returned fully refurbished to “as new” condition. All of your products are cleaned and refurbished before being returned to you. Where heavier damage has occurred, we will replace the outer casing and other external parts as necessary. Again, this work is carried out at no extra cost to you. For further details of this comprehensive servicing package, please contact your nearest Authorised Service Agent. Dynamic North America 31335 Industrial Pkwy Suite 2 North Olmsted, OH 44070 USA Tel: +1 440 979 0657 Fax: +1 440 979 1028 E-mail:
[email protected]
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