The North Carolina Virtual Public School DLA Webinar: Preparing for the Summer Session School Support Services May 2009 David Edwards, Chief Communications Officer Michelle Lourcey, Credit Recovery Director Deborah Pedersen, Chief Learn and Earn Online Officer James Bell, Virtual Learning Consultant Melissa Davis, Virtual Learning Consultant Connie Joyner, Virtual Learning Consultant Don Lourcey, Coordinator for Professional Learning Jennifer Nobles, Credit Recovery Specialist Jeffrey Page, Credit Recovery Specialist Adam Renfro, Virtual Learning Consultant Janice Silver, Credit Recovery Specialist
Netiquette Audio Chat Emoticons Q and A
Webinar Agenda • Introduction • Purpose of Training • Roles and Responsibilities • Summer Options • Credit Recovery • Registration • Important Dates • First 10 Days • Initial Support
• Issues and Resolutions • Orientations • Best Practices • Support for Struggling Students • Tips for Lab Management • Textbooks • The DLA Spa • Resources
Get a G.R.I.P
Goals Resources Input Process
GOALS
• What do we want to accomplish? – Summer/Credit Recovery – Support Plan
RESOURCES
• What do we need? – NCVPS team – School/district teams
ISSUES
• So what if we need more? – Feedback – Follow-up – Wiki, eLC, etc.
PROCESS
• How will we do this? – – – –
DLA SPA Virtual Office Hours eLC Structure Wimba tools
Roles and Responsibilities For the Summer Session: Registered correctly (check prerequisites, make sure students are enrolled in summer, not fall.) Distribute student checklist with NCVPS and school expectations Ensure students have connectivity Ensure students have materials Act as liaison between student and instructor Drop by 10th Day if not participating Administer EOC and CTE exams Record final grades
Summer Options Type of Course • Accelerated • Credit Recovery Note: Each requires 3 – 5 hours of seat time per day, five days a week.
Environment • Lab Setting • From Home
District Support • District • School
Which course should I choose? Accelerated or Credit Recovery Accelerated courses
Credit Recovery courses
•traditionally for first time credit
•only for students who have previously taken the course and failed it
•NCVPS teachers open each week’s learning at the beginning of each week; is not a self-paced course
•self-paced; students pre-assess at the beginning of each module or unit to determine their prior knowledge. This determines the students’ direction for that unit.
•the semester long course taught in 8 weeks (thus, the word “accelerated”)
•If a student has failed one of the ten Credit Recovery courses, students should be enrolled in the CR course rather than the ACC course
•Requires 3 to 4 hours daily
•Requires 3 to 4 hours daily
•Requires students to interact daily with the teacher through email
•Requires students to interact daily with the teacher through email and requires some kind of weekly synchronous contact
Five Questions To Consider
•Available in the DLA Spa in the Credit Recovery tab •Or at http://content.flypaper.net/6ef0ef95-51e0-493d-bb9e-661fac9fabd4/Main.swf
Credit Recovery Best Practices •A lab is open and available for students to work during the week. Some schools open the lab anywhere from 1 to 5 days a week. Some schools require attendance while others leave it flexible. •If the student is not working in a lab, school contact still makes weekly contact with student. •School contact knows students' status in terms of working; follows up with students when mastery charts/status forms are sent out weekly.
Credit Recovery Walkthrough
Available in the DLA Spa in the Credit Recovery tab Or at http://content.flypaper.net/5181aa55-fa0b-496f-aa88-d8c924f1ecd9/Main.swf
Registration Two-Step Process – Enter biographical data for each student. – Register students for classes • See our DLA Quick Registration Guide • Watch Registration Video • See the Summer Catalogue
Important Dates
The 1st Ten Days • Create group emails for students and instructors. • Encourage students to complete the orientation. • Ensure students can login and access the course. • Day 2 Activity Report. • Day 5 June 19: Last day to enroll. • Day 6 Activity Report. • Day 10 June 26: Last day to drop without penalty.
Initial Support Strategies – DLA checklist – Student checklist – Monitor grades – Print rosters at start of summer school – Quick list of support numbers – Group email for students – Group email for teachers. – Orientation and white papers – MOA for students – Communicate w/ parents
Issues and Solutions Issue: Student cannot contact the instructor. Solution: Have the student copy in the DLA when there’s a communication Issue with an instructor. Issue: The DLA cannot contact the instructor. Solution: Copy in the Regional Consultant in your communication with the instructor. Issue: Student has problems with Blackboard. Solution: Presidium 1-866-223-1028 - 24/7. (Blackboard Support Desk)
Issues and Solutions Issue: Student has problems with content in the course. Solution: The student must contact the instructor with all content- related questions. Issue: The student wants to drop. Solution: Drop deadline with no penalty: June 26. Issue: Student does not know who to ask for help. Solution: The student should start with the DLA. See our orientation information.
Orientations for Students and Parents Utilize Current NCVPS Online Orientations
• Student Support Services Orientation (For students) • Blackboard Student Orientation (available first day of class)
• Student Orientation Videos o o o
Orientation 1 for the start of the semester. Orientation 2 for the middle of the semester. Orientation 3 for the end of the semester.
• White Papers (see resources)
Summer School School-Based Best Practices
• Labs open for help during the day either at the school level or district level. • Tutors or mentors available for courses. • Letter to parents explaining your school’s e-learning process, including the expectations for the students, such as lab requirements, etc. • Weekly contact (phone or email) with students who are not in a lab setting.
Support for Struggling Students • • • • • •
IEP/504 Teacher Mentors Peer Tutoring Communicate with Teachers and Parents Counsel/Coach Provide Helpful Guidelines to Follow
Tips for Lab Management Strategies that have been implemented to facilitate the lab more effectively. • • • • •
Exit Ticket Monitoring Spreadsheet Students Submit Progress Checks Circulate Follow IEP/504 Guidelines
Textbook and Course Materials • Textbook and materials list is posted in the DLA Spa under the Textbook tab. • Complete textbook and course materials list by courses (includes ordering information and estimated costs). • State Adopted texts versus non-state adopted (power point located in the Spa that shows both processes) • Partner with school and central office textbook coordinators and school bookkeeper.
Textbook and Course Materials • District/School responsibility for ordering and purchasing textbooks and materials. • Texts provided from Outside Providers (OSU and FLVS).
What Can You Find in the Spa The DLA E-lert Quick Reference Guides Forms Policies Course Descriptions NCWISE data for SAR Teacher Contact Information Best Practices
Credit Recovery in the DLA Spa
What Can I Find There? Summer School Information For each course offered you will find: Course Description Syllabus Pacing Guide
Frequently Asked Questions Mastery Chart Directions Five Questions To Consider Characteristics of Credit Recovery Credit Recovery Walkthrough
Resources • • • • •
DLA Checklist DLA Quick Registration Guide Student Checklist Student FAQs Orientation Paper (What makes a good online learner/student checklist, etc.)
Closing
Q and A
Plus / Deltas