Disc Mdg

DiSC – Understanding Communication Styles Manager Discussion Guide Objectives This course introduces the Personal Profile System - a self-assessment on the DiSC model of behavior. It provides insight into personal work behavioral style, and promotes understanding and appreciation of different styles. By learning to value different styles participants can strengthen relationships and develop strategies to minimize potential conflicts with others. The first result of this class should be for the participants to understand their Intensity Index and Classical Profile. They will then determine what changes they can make to better leverage their strengths and lessen their challenges. Understanding their Profile will help you understand how they want to be treated. In addition, participants should determine the Dominant Style of each of their direct reports and formulate a coaching plan to better communicate and manage each. Your Expectations As the participant’s manager, consider the following suggestions: • Discuss what your employee learned and how it will improve job performance • Discuss how your employee will identify someone else’s dominant style and how he or she will adapt to better interact 1.

What is your Classical Profile? _______________________________

2.

What is your greatest strength? How do we leverage it?

3.

What is your greatest challenge or obstacle? How do we overcome it?

4.

What is the dominant style of your direct reports? What leads you to those conclusions? What is your plan to better interact with them now that you know this?

Revised 07/14/2006

Action Plan Use the table below as a guide to create and formalize an action plan with your employee. Writing down and agreeing to an action plan with your employee is a critical part of ensuring knowledge gained in this training is successfully and meaningfully transitioned back to the workplace. Make sure that your action plan lists specific, relevant details on responsibilities, timing and deadlines, project planning, etc. THE FOLLOWING ARE ONLY SUGGESTIONS FOR YOUR DISCUSSION AND NOT MEANT TO BE AN ALL INCLUSIVE ACTION PLAN.

Development Goal 1. Understand own Intensity Index and Classical Profile

Observable Behaviors Supporting Goal Use of DiSC report in Personal Development Planning

Suggested Measurements to Confirm Goal Attainment 360 assessment

• • • •

• 2. Better communication among direct reports

Adapting communication methods to meet other person’s style

360 assessment

• • •

Revised 07/14/2006

Action Plan Review information in DiSC report Determine strengths Develop approaches to leverage identified strengths Determine challenges Develop specific strategies to overcome challenges Have team members take DiSC class Determine direct reports style Create action plan to better communicate