DIGITAL TRANSFORMATION 101 Transforming the Business and Culture to the Digital Age >>>
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Digital Transformation 101 : The Speaker Introduction
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AGENDA ................... ➢ What is Digital Transformation ➢ Why does the Digital Transformation matter ➢ What does a Digital Transformation Framework Involve ➢ What role does a culture play in Digital Transformation ➢ What drives Digital Transformation ➢ Common Barriers to Digital Transformation ➢ Getting Started with Digital Transformation ➢ The Digital Transformation Trends in 2018 ➢ Tools & Resources
Digital Transformation 101 : Agenda
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So, you’ve got the roadmap of the Presentation !
NOW, LET’S DIVE INTO THIS ! ....................
Digital Transformation 101 : Let’s Get Started
WHAT IS DIGITAL TRANSFORMATION ? ……………...
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Digital transformation is the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers. Beyond that, it's a cultural change that requires organizations to continually challenge the status quo, experiment often, and get comfortable with failure.
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- Definition by Enterprise Project
Digital Transformation 101 : What is Digital Transformation
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Digital transformation involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation’s employees, customers, suppliers, partners and stakeholders. - The Agile Elephant
Digital Transformation 101 : What is Digital Transformation
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WHAT IS DIGITAL TRANSFORMATION? ....................
DIGITAL Any technology that virtually connects people and machines with each other or with information.
TRANSFORMATION
+
Wholesale change to the foundation of your business: what it sells, to whom, and how you go to market.
DIGITAL TRANSFORMATION
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Radical innovation of your customer experience, operational processes, leadership, and culture, enabled by digital tools.
Digital Transformation 101 : What is Digital Transformation
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WHAT IS NOT DIGITAL TRANSFORMATION ....................
▪ eBusiness or Internet of Things ▪ A tactic or an isolated project ▪ A technology platform or IT initiative ▪ An add-on to existing investment in traditional systems ▪ Migrating a current physical practice to digital realm
Digital Transformation 101 : Why do Digital Transformation
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WHY DOES DIGITAL TRANSFORMATION MATTER? ……………...
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WHY DO DIGITAL TRANSFORMATION? ....................
▪ Because your competitors are doing it ▪ It will make your business more profitable ▪ It will bring lot more efficiency ▪ Your customers will thank you for going digital ▪ Increases the revenue growth by 10% or more
Digital Transformation 101 : Why do Digital Transformation
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WHAT DOES DIGITAL TRANSFORMATION FRAMEWORK INVOLVE ? ……………...
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DIGITAL TRANSFORMATION FRAMEWORK ....................
▪ Improved Customer Experience ▪ Higher Operational Agility ▪ Better Culture and Leadership ▪
Workforce Enablement
▪ Digital Technology Integration ▪
Shifting from Legacy Mindset to Digital Mindset
Digital Transformation 101 : Digital Transformation Framework
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WHAT ROLE DOES A CULTURE PLAY IN DIGITAL TRANSFORMATION ? ……………...
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CEOs are focused on IT projects that can make money (63 percent), rather than those that save money (37 percent). Long-standing CIO priorities have seen the biggest drop in importance during the past four years. Increasing operational efficiencies, for example, has dropped 16 percent, and delivering stable IT performance has dropped 27 percent.
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* Recent Study from Harvey Nash and KPMG Digital Transformation 101 : The Silent Culture of Digital Transformations
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WHAT DRIVES DIGITAL TRANSFORMATION ? ……………...
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Despite widespread use of smartphones and other mobile devices among healthcare providers, 90 percent of hospitals still use pagers and overpay by 45 percent to maintain legacy paging services.
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* A Study by Tiger Text and a Research by HIMSS Analytics
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On average, CIOs spend an average of 72 percent of their budgets on existing IT concerns, while only 28 percent goes to new projects and innovation. * A Research from Forrester
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Digital Transformation 101 : What Drives Digital Transformations
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COMMON BARRIERS TO DIGITAL TRANSFORMATION ……………...
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DIGITAL TRANSFORMATION FRAMEWORK ....................
▪ Organisational Silos ▪ Legacy Processes ▪ Cultural Resistance to Change ▪
Lack of Innovation Thinking
▪ Lack of Digital Leadership
Digital Transformation 101 : Digital Transformation Framework
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HOW TO GET STARTED WITH DIGITAL TRANSFORMATION ? ……………...
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7 STEPS OF DIGITAL SUCCESS ....................
▪ Step #1 - Formulate Your Digital Strategy ▪ Step #2 - Make People as Important as Technology ▪ Step #3 - Transform Legacy Architecture ▪ Step #4 - Modernise Legacy Processes & Attitudes ▪ Step #5 - Use Mobile As a Catalyst ▪ Step #6 - Harness The Power of APIs ▪ Step #7 - Stay Secure
* According to Harvard Business Study, Sponsored by Red Hat Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#1 - FORMULATE DIGITAL STRATEGY ....................
▪ Expand Your Innovation EcoSystem ▪
Outpace Change
▪ Measure your wins at every step of the way
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#2 - MAKE PEOPLE IMP AS TECHNOLOGY ....................
▪ Promote a Digital Mindset ▪
Develop a Digital Competency
▪ Give social a Greater Voice ▪ Plan for inevitable obsolescence
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#3 -TRANSFORM LEGACY ARCHITECTURE ....................
▪ Ongoing Software Delivery ▪
A Devops Mindset
▪ Growing use of Open Source Technologies ▪ Real time data analytics ▪ Simplified Configuration and Development ▪ Automated Scaling of IT Platforms
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#4 - FORMULATE DIGITAL STRATEGY ....................
▪ The 80/20 Rule stills applies ▪
Developing at the speed of demand
▪ A common set of platforms, pipes and people
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#5 - USE MOBILE AS A CATALYST ....................
▪ Inspired by the Customer ▪
Drive by the Business
▪ Powered by the I.T.
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#6 - HARNESS THE POWER OF APIS ....................
THE API VALUE CHAIN Back-end Lorem 1 Systems
API Providers
API Lorem 2 Developers
Client Apps
Lorem 3
End Users
▪ Generates New Revenue Streams ▪
Extends Customer Reach and Provide More Value
▪ Supports Sales & Marketing with Simplified Functionalities ▪ Makes it easy to implement new idea with changing back-end systems
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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#7 - STAY SECURE ....................
▪ There is a need for New Rules ▪
Proactive Security for Digital Business
▪ Measure your wins at every step of the way
Digital Transformation 101 : 7 Steps of Digital Transformation Success
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Digital Transformation 101 : Digital Transformation Success Checklist
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THE 2018 TRENDS FOR DIGITAL TRANSFORMATION ? ……………...
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DIGITAL TRANSFORMATION TRENDS ....................
▪ Adaptability is more vital to success than ever before ▪ Growing Importance of User Experience ▪ Innovation must happen rapidly ▪ Embrace the Remote Workforce ▪ The advent of AR & VR ▪ Growing usage of Application Program Interfaces (APIs) ▪ Big Data & Analytics as well as the IoT ▪ Smart machines and Artificial Intelligence (AI)
Digital Transformation 101 : The Digital Transformation Trends
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DIGITAL TRANSFORMATION TOOLS & RESOURCES ……………...
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TOOLS & RESOURCES ....................
Digital Transformation 101 : Digital Tools & Resources
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QUESTIONS & ANSWERS ...................
Digital Transformation 101 : Questions & Answers
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By - ANIT PATEL.
@anitpatel7
[email protected] www.anitpatel.net