David Segal Resume Creditman

Summary: Process manage your Credit or Collection workload, consistently exceeding expectations by solving unpaid & short-pay problems, identifying root cause to drive change, while improving collections. Professional Experience: Atrium Staffing HQ, New York, NY. –A/R Manager 3/2007-present Madison Square Garden, New York, NY. – SOX Project Coordinator WGSN Style Network, US HQ., New York, NY. - Collector METRO NY Newspaper, US HQ., New York, NY. – Credit/ Collections/Billing Manager • Contractor for Credit Collections & audit assignments through Robert Half & Atrium Staffing Ajilon Finance Global HQ, Saddle Brook, NJ. 2/2006-2/2007 A/R Research, Refunds, & Inter-company VMS Coordinator (temp assignment) Completed internal compliance audit of on-account unapplied & overpayments transactions, taking direction from our President-CEO, using PeopleSoft and Oracle 10.7 Legacy receivable systems, in only 6 months, on a $20,000,000 receivable, successfully researching back 3 years. • Expedited & prepared all refund requests according to strict SOX compliance guidelines, after researching them fully among our Mellon Itelicash check records, to verify duplication. Plotted on EXCEL to recheck Peoplesoft’s accounting, preparing for A/P refund processing, & signatures, by dollar size, with a checklist. Researched Falloff credit memo candidate details in Searcher system. Identified from ATB review & pursued most difficult collection accounts as workout specialist, collecting from our 10 largest competitors & Major, non National accounts, that I discovered as a neglected niche, of volume buyers. Accounting Administrator –Ajilon HQ, Saddle Brook, NJ. 2/2006-4/2006 Collected using PeopleSoft for Temps billing from broad based National Accounts using 3rd party paper-less web VMS time keeping billing sites & online Itelicash check software. Thoroughly reconciled our Peoplesoft invoices to VMS’s to track unpaid hours. Established team for Best Practices VMS Payroll auditors & who approved before paying the worker saving us over $100,000+ while tightening records retention controls, & transparency for compliance. Websites used included Fieldglass, Agile1, Taleo, Recruitmax, Enterforce, Econometrix, Beeline with Crystal Reports, WorkCard, IQ Navigator,Maestro,Workforce Logic, C-Net,PeopleClick & Ariba. Resolved many problem accounts as a Final Demand collector before 3rd party placement. Credit Clearing House, White Plains, NY. Collector 12/2004 - 10/2005 Performed detailed skip tracing on the Internet, and mastered ways of locating hard to find debtors. • Prepared files to file suit by checking Public corporate records details, and filings prior to attorney forwarding. Helped to get approved the cross training mentoring program with other collectors & legal administrators, by setting up an improved process checklist, to avoid errors. Also helped track calls, & skip tracing effort procedures to avoid

duplication of efforts, when sometimes having to track down debtors. Created a web search process using certain free sites before ordering Accurints, saving $ on every file. Coastal Recovery Corp, White Plains, NY. 8/2003 - 12/2004 Collector Handled 33% of all accounts placed, including calling, letter writing, using advanced FOX PRO software on 3rd party, & GETPAID on outsourced and internet skip tracing, of placed accounts. • Mastered fully automated scanned filing system, auto-dialer, & internet skip tracing tools, including Accurint reports, & corporate records searches. PG.

2 of 2 – from David Segal- Warwick NY.

• Exceeded collection targets for large local Fortune 500 client companies, like Trane, Kone, Martindale Hubbell, Adecco, Swiss Army,etc., as a 3rd party collection rep.

LG. Electronics, dba Zenith TV. & Goldstar Brands, Englewood NJ. 6/2001-11/2002 Assistant Manager of Financial Services • Solicited periodic Financial updates & performed financial statement comparative analysis using EXCEL , bank/trade reference checks for all Major Zenith Digital & all LG. Electronics brown & white goods customers. Also submitted them for credit insurance, & designed a Best Practices checklist to manage the policy & renewal contract. Maintained portfolio monitoring for periodic reviews. Henry Brothers Security Electronics, Saddle Brook, NJ. 6/1999-6/2001 Collections/Operations Manager • Minimized uncollectible accounts on all aged & disputed invoices, by gathering up necessary back-up documents using SBT & FOXPRO. Mastered time + materials CCTV billing, batching,+invoicing . DENON Brand Home Electronics, Pine Brook, NJ. 9/1991-3/1998 Western Regional Credit Manager Recommended new credit lines & collected western US half of all commercial accounts, with BPCS. Established New Account Checklist for consistency to ensure signed approvals/liens were perfected. • Achieved low past due percentage over 30 days, @1%-9%earning bonuses every quarter. • Supervised 8 performing cash posting, chargeback reconciliation, credit investigations, & shortages Monitored ongoing D&B & TRW Reports, UCC 1 inventory liens, expiry dates, guarantees, & letters of credit, on over 800 accounts. I avoided over 5 bankruptcies before they occurred, by repossessing inventory, keeping a friendly stance with the dealers building trust & cooperation. .

Education: Rider University, Lawrenceville, NJ Bachelor of Science in Commerce NY Institute of Business & Credit, New York, NY. Completed 2 semesters of Financial Statement Analysis, allowing advancement at CIT Factors Skills & Software: Latest Dun & Bradstreet & 3 major personal credit reports, On Contact, StaffSuite, SALESFORCE, ACH wire posting, Internet job hubs,& agent tools, TKO, Abandoned Property SOX audit, Adbooking, Adlooks, Scala, PeopleSoft, Searcher, Mellon Itelecash, CNet, Beeline with Crystal Reports, VMS Timekeeping, SBT, Time & Materials billing, BPCS, Oracle 10.7 & 11i,Citrix, Comtech Collect, Cosmo,Autodialer, Fox Pro, GETPAID, Numerous Hub Internet Skip Tracing sites, Accurint Reports, Company Research & Financial Risk Ratio Analysis, Cash Posting, Chargeback Recovery, Famas Encore industry financial scoring, EXCEL, Outlook, EDI, Factoring, Liens, Contracts. Collections & Employment Manuals, IBM AS400 & System 36 mainframes. Fair Collections Practices Act, HIPAA rules, Root Cause Analysis, Continuous Workload Solutions & Improvements, & energetic reliable Customer Relationship Management for maximum profitable growth. Proven high First Contact Resolution (FCR) for maximum customer satisfaction,& inputting concisely during the call to your database, for all inbound outbound activities. Keep all records orderly to file fast suits. Excellent skip tracing & locator skills. Stay well read on news and trends with particular focus on receivables recovery. Recently completed SAP/ERP,EXCEL 2007 & GoogleApps online training, 80-100 good contact collection calls per day, with notes & timely follow-up advancing for maximum effectiveness.