Cqa Model Paper Part 2

CERTIFIED QUALITY ANALYST MODEL (CQA) EXAMINATION

PART 2 PRODUCT QUALITY PRACTICES

EXAMINEE NAME: _____________________________________________________

INSTRUCTIONS You will have up to one hour and fifteen minutes to complete this section. A 10-minute warning will be given. If you complete the section early, you may take a break between examination parts. The test will be graded on number of correct answers. HOW TO RESPOND TO QUESTIONS: The objective of the exam is to test your ability to apply quality principles. Much of it will be your opinion and recommendation as a quality professional. DO NOT WRITE COMPLETE SENTENCES OR PARAGRAPHS. INDICATE YOUR RESPONSES IN BULLETED PHRASES. BE AS BRIEF AS POSSIBLE WHILE YOUR PROPOSALS AND OBJECTIVES.

Tata Consultancy Services India

1.

Build a checklist for verifying project document control in the organization

2.

Your company has developed banking software, which is to be implemented at many branches. Devise the quality checks that should be performed in the implementation project. Suggest measurements for each such check.

3.

List as many aspects of product quality as you can – e.g. Usability,

4.

Your manager’s feel that they do not want their team to perform Reviews on the products they produce, but have external persons doing it to have additional checks on their team’s work. Also, this would help ease project pressure. How would you react and why?

5.

Compare the purpose, timing, people responsible, effectiveness, etc of Reviews and Testing.

6.

List all the participants in an inspection process and the duties performed by them.

7.

Outline the types of information that should be included in a user manual.

8.

What does an organisation need to do to move from CMM level 3 to level 4?