Courts Temp Employees

GLENROY A. WOOD 25 Petunia Way, Kingston 6, Jamaica, W.I. (876) 392-8087 ● [email protected] May 29, 2007 Temporary Employees Courts Jamaica Ltd. 79-81A Slipe Road Kingston 5 Re: Sales & Customer Service Representatives I am interested in the position of Sales and Customer Service Representative. My experience, which includes more than five years of providing quality customer service, managing cash and developing long-term customer relationships, will enable me to successfully contribute to your operations as a Sales and Customer Service Representative. I possess all the qualifications that are required for this position:  Strong communication and interpersonal skills.  Strong computer literacy skills.  Passes in CXC English and Mathematics.  Flair for selling coupled with first-rate customer service skills. I invite you to contact me anytime at 392-8087 or [email protected] to arrange an interview. Thank you for your consideration. Sincerely, ………………… Glenroy A. Wood Enc.: Résumé

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GLENROY A. WOOD 25 Petunia Way, Kingston 6, Jamaica W.I. (876) 392-8087 ● [email protected]

SUMMARY OF QUALIFICATIONS  Self-motivated individual with exceptional customer service, communication and organizational skills, encompassing key values of integrity, honesty, appreciation, teamwork, growth and resultsorientation with an eye toward continuous improvement.  Credits and passes in G.C.E. Advanced Level Accounting, Economics, Business Studies and General Paper.  Distinctions, credits and passes in C.X.C. General Proficiency English A, Mathematics, Principles of Accounts, Principles of Business, Social Studies, Electricity/Electronics and Spanish.  Quick problem solver while dealing with new concepts, systems and procedures.  Upbeat and positive attitude.

EDUCATION  University of the West Indies, Mona (UWI Mona) – Kingston 6 2002-Present o Pursuing B.Sc. degree in Accounting and Management Studies  Passed relevant courses in Marketing, Psychology and Economics.  Montego Bay Community College – Montego Bay, St James 2000-2002  Rusea’s High School – Lucea, Hanover 1995-2000

EXPERIENCE

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 Lab Technician, Commuting Students’ Lounge, UWI 2006-Present AZ Preston Hall - UWI 20022005 o All aspects of opening and closing the facility, including booting up computers, communicating with supervisor, counting and recording cash receipts, caring for all client concerns and updating the accounts of the lab users.  Junior Manager, Galaxy Video Game Store - Lucea, Hanover 2001-2002 o Controlled the receipts from cash sales, kept lines of shoppers moving with courtesy and humour, developed customer relationships for long-term loyalty. Known for treating customers like family.

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