Corporate Digital Library

Corporate Digital Library By Anand Kumar

Digital Libraries Digital libraries represent a powerful new set of tools for preserving, disseminating, and reusing technology on a large scale within distributed corporate organizations. Drawing from disciplines including information retrieval, the Web and library science, digital libraries provide a means for capturing and preserving design, manufacturing and quality information for complex products and systems during their lifecycles. 2

How information is managed in corporate? • • • • • • • • •

Decision Support Systems Management Support Systems Visual Information Access and Analysis Data/Information Warehouses Structured Document and Imaging Databases Executive Information Systems Business Intelligence Systems On-line Analytical Processing Multidimensional databases 3

Key decision support trends • Digital information infrastructure consisting of documents and data • Better utilization of information in strategic and operational decision making, which involves effective on-line information search and retrieval in a distributed environment • Architecture for implementing decision through workflow automation and business process integration

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Corporate digital library as core of document management Customers stake-holders

Legal cases and contracts Government regulations

Sales and marketing Service and support

Human Resources Corporate Digital Library

R&D Engineering Manufacturing and production

Suppliers

Documentation, Manuals, records

Accounting And Finance 5

Digital Document management The document is the life blood of the enterprise

• Digital document is the means by which members in the organization interact with each other and customers • Ability to automate and streamline document-based processes – – – – – – –

Authoring Approving Distribution Viewing Searching Retrieving Storing

• Leverage the value of corporate informationby providing tools to access information • Wide variety of disparate functions

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Digital Document management: Issues and Concerns • Ad hoc documents – Letters, financial reports, manuals

• Process-specific documents – Invoices or purchase orders

• Knowledge-oriented documents – Technical documentation, catalogs information and design documents

of

product

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Types of Digital Documents • Document Imaging (JPEG, TIFF) – Scanning documents for storage and faxing

• Structured documents (SGML,ODA, RTF) – Structuring and encoding information using documentencoding standards

• Distributed hypertext (HTTP) – Structuring interlinked textual and information for distributed network access

multimedia

• Active or compound – Structuring applications around a document interface 8

Issues behind document infrastructure • • • • •

Variance in end user’s needs Diversity in hardware performance Information distribution Architecture for corporate digital libraries Document constituencies – End users – Developers – Document librarians

• Document oriented processes – – – –

Document creation Document media conversion Document production and distribution Document storage and retrieval

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Issues behind document infrastructure • Document based work flows – – – –

Document modelling Transformation Synthesizing Business modeling

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Corporate data warehouses • An information based approach to decision making • Involvement in highly competitive, rapidly changing markets with a large, diverse customer base for a variety of products • Data stored in many systems and represented differently • Data stored in complex, technical, difficult-to-decipher formats, making conversion for analysis difficult Functions • Allows existing transaction and legacy systems to continue operation • Consolidates data from various transaction systems into coherent set • Allows analysis of vital information about current operations for decision support

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Types of Data Warehouses • • • •

Physical data warehouses Logical data warehouses Data library Decision support systems

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Elements • Back end – Building data warehouse

• Preparing data for analysis – Preparing for business analysis

• Front end – User retrieval – Proactive delivery

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Advantages • • • •

Timely and accurate information retrieval Management of large volumes of information Solid basis for DSS Online analytic processing

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