649
Importance of ergonomics for consumer satisfaction
Computer mouse design:
SAM Study
Page 2
SAM Sensory and Marketing
• Which are the most promising market opportunities for new designs?
• How to develop a tailor-made mouse based on different users’ needs?
• How to understand and explain users’ liking AND ergonomics?
• Which is the favourite PC mouse and why?
This study replied to the following questions:
Page 3
SAM Sensory and Marketing
Trained panellists described and Modeling users’ liking Evaluation of pcto define key drivers of mouse in blind by quantified ergonomics and product performance common users handling product properties
PC mouse sensory profiling
Liking, ergonomics and handling test
The “why reasons” of PC mouse overall liking
Page 4
100
Microsoft IntelliMouse Optical Microsoft IntelliMouse 1.3 A Speed Link Fast Optical Mouse Microsoft Basic Optical Mouse
SAM Sensory and Marketing
0
surface wheel
surface wheel
surface mouse
surface button
weight
shape
length
Summary of the objective product description and of the main sensory differences
Microsoft Optical Mouse Blue Dell 2-Tasten-Maus (Logitech) X-Tensions Optical Comfort USB Mouse
click resistance unten click way Anschlagsklick lateral stop click
size wheel
movement wheel
push funktion wheel
wheel vat
wheel height
frictional resistance x-axis
frictional resistance y-axis
size
PC mouse sensory profiling
Page 5
SAM Sensory and Marketing
4.0
Microsoft IntelliMouse Optical A
Microsoft Optical Mouse Blue
Microsoft IntelliMouse 1.3 A
Microsoft Basic Optical Mouse
Dell 2-Tasten-Maus (Logitech)
Speed Link Fast Optical Mouse
X-Tensions Optical Comfort USB Mouse
4.7
5.0
6.0
6.0
Over all PC mouse liking
6.4
6.8
7.0
6.8
7.0
7.5
8.0
Which is the best performing (aesthetics, ergonomics and handling) PC mouse?