Competency Based Interviews

  • June 2020
  • PDF

This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA


Overview

Download & View Competency Based Interviews as PDF for free.

More details

  • Words: 4,406
  • Pages: 19
Interview Skills

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

1

Agenda  P r e p ar at i on , an d t h e E l e v at or -P i t c h  C om p e t e n c y -b as e d I n t e r v i e w s  B e h av or i al Q u e s t i on s S T A R

r e s p on s e

 Q u e s t i on s t o as k

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

2 of 19

2

B e P r ep ar ed  A g ood i n t e r v i e w e r w i l l p r e p ar e w i t h s p e c i fi c q u e s t i on s for e ac h c an d i d at e . Y ou s h ou l d p r e p ar e an s w e r s .  C om m on “t ou g h ” q u e s t i on s : What does my company do? Who ar e ou r competitor s?

T el l me ab ou t the j ob you ar e appl ying f or . Why did you appl y to this position?

Why shou l d w e hir e you ?

 H av e e x am p l e s of s u c c e s s an d ac h i e v e m e n t r e ad y t o g o w h e n as k e d  B e P as s i on at e !

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

3 of 19

3

E l ev at o r -P it c h – w h en t o u s e it 

H av e y ou r 2-3 m i n u t e “e l e v at or p i t c h ” r e ad y .



U s e t h e e l e v at or -p i t c h i f: 1. t h e i n t e r v i e w e r as k s y ou t o “t e l l m e ab ou t y ou r s e l f” or

2. i f t h e i n t e r v i e w e r h as n ’t r e ad y ou r C V an d y ou h av e t o i n t r od u c e y ou r s e l f at t h e b e g i n n i n g of t h e m e e tin g

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

4 of 19

4

E l ev at o r -p it c h – w h at it s h o u l d c o m p r is e  



  

N am e , an d w h e r e y ou ’r e fr om

E d u c at i on al b ac k g r ou n d ( fr om t e r t i ar y l e v e l ) – u n i v e r s i t y / s u b j e c t s / p ar t or fu l l t i m e s t u d y / g r ad u at i on d at e

W or k e x p e r i e n c e – d u r i n g or aft e r u n i v e r s i t y ; e m p l oy e r , t y p e of b u s i n e s s / i n d u s t r y ; y ou r r e s p on s i b i l i t i e s ; e n v i r on m e n t ( t e am w or k , w or k al on e ) H ob b i e s / i n t e r e s t s ( r e ad i n g , t e n n i s , c h ar i t y w or k e t c )

S t r e n g t h s , s k i l l s ( i n c l u d e s oft s k i l l s , l an g u ag e s s p ok e n , t e c h n i c al s k i l l s / t r ai n i n g ) C ar e e r g oal s ( s h or t an d l on g t e r m )

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

5 of 19

5

W h at is a C o m p et enc y ?  T h e w or d competency r e fe r s t o t h e s k i l l s t h at ar e n e c e s s ar y t o ac h i e v e s u c c e s s i n a j ob .  E x am p l e s of c om p e t e n c i e s r e q u i r e d i n m an y j ob s ar e :

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

6 of 19

6

L eader s h ip  E s t ab l i s h e d a v i s i on  S e c u r e d r e s ou r c e s  A l i g n e d an d m ot i v at e d t e am  M an ag e d c on fl i c t c on s t r u c t i v e l y

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

7 of 19

7

Anal y t ic al T h ink ing  O r g an i z e d t h e i s s u e  U s e d m u l t i p l e , r e l e v an t d at a s ou r c e s  D i s p l ay e d fl e x i b i l i t y w i t h n e w D re w

i n for m at i on

s ou n d c on c l u s i on s

 S u p p or t e d c on c l u s i on s

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

8 of 19

8

C o m m it m ent  S h ow e d p as s i on  T ook ow n e r s h i p  W or k e d t h r ou g h t ou g h s i t u at i on s  F ol l ow e d t h r ou g h on b i g an d s m al l p r oj e c t s

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

9 of 19

9

C o m m u nic at io n  W as c l e ar , c on c i s e , d i r e c t  L is te n e d  A d ap t e d t o d i ffe r e n t au d i e n c e s  C on fi d e n t

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

10 of 19

10

C o m p et enc y -B as ed I nt er v iew  A l l ow s y ou t o s h ow

y ou r s t u ff

 L e v e l s t h e p l ay i n g fi e l d ( e x p e r i e n c e , b ac k g r ou n d )  P l ac e s e m p h as i s on s k i l l s , n ot t e c h n i c al u n d e r s t an d i n g

 Serves as a good predictor of future success

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

11 of 19

11

H o w

ar e c o m p et enc ies t es t ed?

 I n t e r v i e w e r s p r ob e for c om p e t e n c i e s w i t h t h e b e h av or i al q u e s t i on .  T h e b e h av or i al q u e s t i on r e q u i r e s y ou , t h e c an d i d at e , t o r e c al l an d d e s c r i b e a s p e c i fi c s i t u at i on i n w h i c h y ou d e m on s t r at e d ( or fai l e d t o d e m on s t r at e ) t h e r e q u i r e d s k ill.

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

12 of 19

12

B eh av o r ial Q u es t io ns  A b ehav or ial q u estion is l ook ing f or inf or mation ab ou t:

Situation or Task Ac Re

: d e tail s of a sp e c if ic tim e or e v e nt

tion: th e ac tions y ou took sul t: th e outc om e of th e situation

 We cal l this the STAR r esponse. easy to do.

E asy to r ememb er ; not so

 A b ehav or ial q u estion is not l ook ing f or : Y our op inion

W h at y ou “th ink ” y ou w oul d d o in a situation

Y our asse ssm e nt of y our ow n stre ng th s and w e ak ne sse s

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

13 of 19

13

Preparing for a Competency Based Interview 

E x am p l e s of B eh a v i or B a s ed I nter v i ew ar e :



g i v e m e an e x am p l e of w h e n w or k i n g i n a t e am m or e e ffe c t i v e t h an w or k i n g b y y ou r s e l f



t e l l m e ab ou t a t i m e t h at y ou m ad e a m i s t ak e , an d h ow y ou fi x e d i t



t e l l m e ab ou t a t i m e t h at y ou w an t e d t o d o s om e t h i n g t h at n o-on e e l s e w as k e e n t o t r y ; h ow d i d y ou i n fl u e n c e t h e m ? d i d y ou s u c c e e d ?

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

Q u es ti ons w as

14 of 19

14

e. g. C o m p et enc y : C u s t o m er O r ient at io n  Q u estion: T el l me ab ou t a time w hen you f el t ef f ectiv e in deal ing w ith a cu stomer . H ow and w hen did you commu nicate you r f inding s to the cu stomer ? What w as the r esu l t? Situation/Task: I recently completed my thesis and presented my f inding s to the academic rev iew b oard. A c tions: • I ask ed my adv isor f or the b ack g rou nd of the b oard memb ers and saw that tw o had a specializ ation in the topic of my thesis so I k new to ex pect a lot of challeng ing q u estions. • I made su re that I had dou b le check ed all of my data and k new my sou rces b ef ore the rev iew meeting so I w as ab le to answ er ev en the most ob scu re q u estions. • A lso my adv isor had mentioned that there w as one memb er of the b oard w ho had prob lems w ith his sig ht so I made su re that all of my docu ments w ere printed in a larg er f ont to mak e them easier to read. R e sul t: T he b oard w ere impressed b y my preparation, and I w as conf ident in answ ering their q u estions.

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

15 of 19

15

Beyond the “s u c c es s f a c tor s ”  E n e r g y / P as s i on for J ob  F le x ib ility  V e r s at i l i t y  C om m u n i t y S p i r i t  F oc u s

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

16 of 19

16

W h at to ask th e Interviewer 1. C an y ou t e l l m e w h e n y ou j oi n e d [ c om p an y ] , an d w h y ?

2. W h at h as b e e n t h e m os t e x c i t i n g m om e n t of y ou r c ar e e r ?

3. W h e r e d o y ou t h i n k t h e b u s i n e s s i s g oi n g i n t h e n e x t 3-5 y e ar s ?

4 . W h at ar e y ou r t h ou g h t s on t h e r e c e n t an n ou n c e m e n t b y [ x x x c om p an y ] t o m e r g e w i t h [ y y y c om p an y ] ?

5 . W h at t r ai n i n g & d e v e l op m e n t d oe s [ c om p an y ] offe r t o i t s n e w e m p l oy e e s ?

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

17 of 19

17

W h at N O T to ask th e Interviewer   

H ow

H ow

m u c h w i l l t h e j ob p ay m e ? m u c h h ol i d ay w i l l I g e t ?

A r e t h e h ou r s l on g ?

H ow to Cl ose “I’v e r e a l l y e n j o y e d t h i s m e e t i n g , a n d a m v e r y e x c i t e d t o c o n tin u e w ith th is o p p o r tu n ity . C a n y o u a d v is e w h a t th e n e x t s te p s a re ? ”

I f y ou h av e t h e c on t ac t d e t ai l s for t h e i n t e r v i e w e r ( s ) , m ak e s u r e y ou s e n d an e m ai l 1-2 d ay s l at e r , t h an k i n g t h e m for t h e i r t i m e , an d r e -s t at i n g y ou r e n t h u s i as m . G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

18 of 19

18

G r a d u a t e R e c r u itm e n t N e tR e a d y 5 /2 0 0 7

©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .

C is c o C o n fid e n tia l

19 of 19

19

Related Documents