1. puts the product into boxes? 2. pays wages and salaries?
A. Training B. Production C. Marketing
3. plans how to promote products?
D. Purchasing
4. has systems to prevent mistakes?
E. Personnel/Human Resources department
5. looks after the equipment?
(recruitment, training)
6. deals with complaints?
F. Packaging
7. manufactures the products?
G. Sales H. Accounts
8. sends invoices to customers?
I. Payroll
9. buys equipment?
J. Distribution
10. arranges credit facilities?
K. Customer Service
11. helps staff develop new skills?
L. Financial Services
12. sends products to the customer? 13. buys media space? 14. recruits new staff? 15. sends representatives to visit customers?
M. Quality Control N. Advertising O. Maintenance