Communication Network

COMMUNICATION NETWORK

Definition Communication Network is the regular pattern,

system or structure, designed or built up along hierarchical or person to person relationship through which information flows in an organization. It has regularity in its pattern or structure CN can be Formal and Informal

Advantages of Formal Communication Mainstream of authority and accountability Intimate relations Authenticity of matter communicated Uniformity of information

Disadvantages Increased workload Communication corporation Dilation of the message Red Tapism

Downward Communication To give directions To explain organizational policies To motivate employees To educate subordinates for performing a particular

job

Challenges Distortion of message Delays Overloaded or under loaded Bureaucratic Degeneration

Solutions or Prerequisites Well Informed Positive communication climate Prevention of over concentration Proper Channelisation Adequate and clear messages

Upward Communication To hold periodical meetings Open door policy Suggestion Boxes Interviews Informal gatherings

Challenges Concealments Delays and Distortions By passing Poor Listening

Solutions Reward for constructive suggestion Effective listening Formal system for suggestions Committees Grievance Procedure Social Gatherings

Lateral or Horizontal Coordinating amongst various departments Problem solving Conflict resolution Exchanging Information Promoting social relations

Challenges Rivalry amongst employees Specialization Physical Barriers Lack of motivation

Advantages of Informal Communication Speedy and spontaneous Multidirectional Catharsis Social Relations Supplementing Circumventing

Challenges Misleading Distortions Disastrous at times No responsibility

Types of Informal Single stand Probability Gossip Cluster