Commercial English - Formal Letters - Vocabulary - Learning English

Commercial English - formal letters - Vocabulary - Learning English

Commercial English - Letters You write to an unknown firm/person (BE) (AE)

How to begin the letter

How to end the letter

Dear Sir/Madam (BE) (AE)

Yours faithfully (BE)

Dear Sir or Madam (BE) (AE)

Yours truly (AE)

To whom it may concern (AE)

Truly yours (AE) Yours faithfully (BE)

a woman whose name you don't know

Dear Madam (BE) (AE)

Yours truly (AE) Truly yours (AE) Yours faithfully (BE)

a man whose name you don't know

Dear Sir (BE) (AE)

Yours truly (AE) Truly yours (AE) Yours sincerely (BE)

a person whose name you know

Dear Mr/Mrs/Ms Fisher (BE) (AE)

Very truly yours (AE) Sincerely (yours) (AE) (With) Best wishes (BE) (AE) Yours (BE)

a person you know personally

Dear Ann/John (BE) (AE)

Love (BE) All the best (AE) Kindest/Best regards (AE)

Example of a formal letter

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Commercial English - formal letters - Vocabulary - Learning English

MICHAEL WARRENS LTD - 78 Court Street - Nottingham - UK Mrs Sara Fisher Manager 18 St. James Avenue Bournemouth HB3 4LN

4th October 2001

Our ref: US / HK 1082 Your ref: SP / T Dear Mrs Fisher, Your order We are pleased to acknowledge your order no. 202 dated 1st October 2001. Your order is already dealt with. We will inform you when the consignment is ready for delivery. Please do not hesitate to contact us if you require further information. We thank you for your custom and again look forward to being of service to you in the future. Yours sincerely,

M Warrens (Mr) Enc

The envelope The position of the address is the same like in the letter. Steet, Road and Avenue can be written in abbreviations (St), (Rd) (Av). The postcode/zip code you write under the town Write the name of the country in CAPITAL LETTERS. Example: Mr Michael Warrens Software 78 Court St Nottingham WQ1 6P0 UNITED KINGDOM

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