Chowdhury Alias

Mohammad Alias Chowdhury 9 Crescent Place, East York, ON, M4C 5L8 416 845 1798- [email protected] HIGHLIGHTS OF QUALIFICATIONS: • Overall more than 10 years of IT experience in the field of Network Administrator and Field Support. • Programming in Access using Visual Basic Code • Assembling a complete system independently as well as installation of software followed by troubleshooting, configuring Windows Server/Exchange server 2000/2003 including Active directory, DHCP, IIS, RAS, DNS. • Managed and contributed to the design, implementation, and administration of Company’s multiple corporate networks, capacity planning and system configuration functions. Tasks includes configuration of Cisco Switches, Routers (Clear the backup configuration, Copy from TFTP server, Copy to a TFTP server, Copy to NVRAM, Create Access list, Examine the router, IGRP routing, Initial router configuration, IPX Access List Security, IPX router configuration, IPX SAP filtering, Limiting VTY address, Load 2600 IOS, Navigating the IOS, Password Recovery, RIP Routing, Router Configuration, Saving the backup configuration, Telnet to a remote Route). • Managed Help desk, user training, end-user acceptance testing, preparation of user manuals and documentations. • POS, Multimedia installation for Bell Canada-GTA, Zeller, Bay, Future shop, Best Buy, Lob laws, Scotia Bank. • Excellent communication and interpersonal skills with diverse personalities. • Dedicated with professional attitude and strong work ethic in fast-paced environment. • Resourceful detail oriented with strong problem solving and decision making ability. • Ability to perform well both independently and as conscientious member of a team. • Astute learner, eager to undertake new challenges and responsibilities. RELEVANT TECHNICAL EXPERIENCE AND SKILLS: CCNA (Cisco Certified Network Associate) Completed from Everest (CDI) College, Toronto- 2008 CompTIA A+, Network + and Security + Microsoft Certification Status: Completed in 2008 MCSE-Systems Engineer Microsoft Windows Server 2003 MCP-Professional MCP 2.0 -- Certified Professional MCSA-Systems Administrator Microsoft Windows Server 2003 MCSA-Systems Administrator: Messaging Microsoft Windows Server 2003 MCSE-Systems Engineer: Messaging Microsoft Windows Server 2003 EDUCATION: Diploma with Honors from Everest (CDI) College, Toronto M.Sc. from Dhaka University, Bangladesh Bachelor of Arts from Dhaka University, Bangladesh

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2008 1994 1992

Mohammad Alias Chowdhury EMPLOYMENT HISTORY: Contingent Network Services Toronto (GTA)- 2009 March to 2009(On Call) Technical Support Aritzia/ Wendy - Desktop installation, Router Configuration Millennium Technology Services: Router configuration. Steel Technologies-:Router Update Ministry of Government Services: June 2009 to July 2009 Desktop Services Desktop support including Desktop installation, Re-image, Printer installation, Blackberry support. Compugen for Bell, Toronto: 2008 July to 2008 December (On Call) Technical support Successfully completed the following projects within the Greater Toronto Area: Bell Canada –GTA POS Installation, Multimedia Installation The Employment Solutions for IBM- GTA: 2007 October to 2009(On Call) Technical Support Successfully completed the following projects within the Greater Toronto Area: • Thistle /IDRA pharmacy in Toronto (GTA): Switch configuration and installation • Scotia Bank/ TD financial: Computer Update, Patch panel cabin setup, Software update, Citrix configurations, Swap Switch and Router. • Hilton Hotel Corporations: Server backup, new server installations and configuration including VPN, RAS, IIS and SQL server configurations. • Best buy, Future shop – PC health check, Switch installations troubleshooting • Heart & Stroke foundations for Workstations installations. • Loblaw’s, Super Stores, Block Buster, Reitman’s /Domino Pizza – Site Survey, POS Installations. • Zellers: Access Point selection for wireless, POS installations, Configurations • Future Shop/LCBO/The Bay/Loblaw’s: POS installations, Configurations • Wal-Mart: Printer installation and configuration using smart system Aerotek for Nexicore: January 2009 to March 2009 Laptop Repairs, Troubleshooting, Assembling and installations QUEUE IT Professionals For MicroAge Sept. 2008 to Oct. 2008(project) Printer installation, configuration and end user training for Scotia Bank Quest Components, Markham 2006 July to 2007 December Technical Support Solving problem over the phone and Customer Service Computer Assembling, Software Installation, Troubleshooting. Programming in Access Medgulf Insurance, Riyadh, KSA January 1998 – June 2006 Technical Support & Motor Claims Support Troubleshoot problems with computer systems, including hardware, software, E-Mail, network and peripheral equipment problems. Administered users, setup printers and servers 2000/2003(Active directory, DHCP,DNS, IIS, RAS), Exchange Server 2000/2003, performed backup restored software and applications

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Mohammad Alias Chowdhury Field solutions. : January 2009 to November 2009 (On call) Field service Technician: I have completed following projects details as follows: Headline Diagnose and repair PC/Printer Printer Clean and Evalute Diagnose and repair equipment Printer diagnosis and Repair De-Install / Install New PC, Peripherals De-Install / Install New PC, Peripherals Preventive maintenance Preventive maintenance De-Install / Install New PC, Peripherals Printer Repair Printer Diagnostics and Repair Diagnose and repair PC/Printer Clean and evaluate printer Clean and evaluate printer

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SiteName Southlake Regional Health Cent University of Toronto Aircom Services / YYZ2 BRITISH AIRWAYS WAL MART #3054 WAL MART #3740 BRITISH AIRWAYS/BAWC GSA CALL CENTRE TORONTO BRITISH AIRWAYS CARGO/SWISSPORT CANADA HANDLING INC WAL MART #3740 EMIRATES AIRLINES/YYZ HSBC LESTER B PEARS INTERNATIONAL AIRPORT Southlake Regional Health Cntr Department National Defense