Chapter Iv
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CHAPTER IV: RESEARCH METHODOLOGY
CHAPTER IV: RESEARCH METHODOLOGY
IV.1 Introduction This chapter presents the research methodology used in this study. This research used both secondary and primary data collection.
IV.2 Secondary Data The information in the second chapter is obtained from secondary data. Its major sources are the Human Resource books, Annual Reports.
IV.3 Primary Data The primary data for this study was collected using questionnaire and fixed interview questions.
IV.4 Questionnaire Design There are 13 questions setting for the questionnaire which was all fixed alternative (multiple choices) questions. Research question 1-6 are general questions, such as what type of industry that the company is following, number of employees, designation. The main purpose is to identify those in the company which uses performance appraisal system. Question 7-8 are the questions that find out how often and tools which the organization uses to evaluate performance appraisal. Research question 9 describes the objective of the performance appraisal .Research question 10 identifies who evaluate employee performance. Question 11 is the question to identify the performance appraisal methods which the organization use Question 12-13 are the questions which focus about the measuring factors in the performance appraisal. DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-1
CHAPTER IV: RESEARCH METHODOLOGY
Fixed interview questions focus to identify the performance appraisal system and the errors of performance appraisal within the organization.
IV.5 Data Collection To achieve the research objectives, the data were collect with
3 times to
visit the organization, because they only can fill out the survey when they are not busy , survey respondents was managers/ directors and some of professional employees who were selected from each department . And I sent both emails and some post letters (with the detail questionnaires, interview questions) to ask for making appointment with them first.
IV.6 Sample Size A copy of questionnaire is attached to Appendix C. There are only 21 respondents out of 39 staffs be selected.This survey was conducted on 1st July 2005. It took about 2 weeks to complete. As for the interview with fixed question, only 1 interviewee agreed to answer for the survey. It took 1hour. Interview notes (See Appendix B) of main points were recorded accordingly.
DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-2
CHAPTER IV: RESEARCH METHODOLOGY
IV.7 Pilot Testing The pilot testing is to ensure the questionnaire and fixed interview questions to achieve a high degree of reliability and validity. The first pre-tests were screened by the supervisor. He help to look for such things as difficulties with question wording, problem with leading question, and bias due to question order. All his suggestions made were considered and changes were making to the research questions where appropriate. As a final pre-test all measures, a complete questionnaire covering all the main research objectives were repaired.
IV.8 Limitations of Study The survey research also has its limitations. The limitations can arise in the form of technical problems or problem of the access. The technical problem may arise from variables, such as a very short time frame, data collection, compilation and analysis of the survey findings. Problem of access namely mainly certain important data can not be accessed due to confidentially to the company, they are having negative attitude towards surveys. For the former, they may not tell the truth, and later either not interested or not willing to help for such survey that they can not gained anything from such findings.
DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-3
CHAPTER IV: RESEARCH METHODOLOGY
IV.1 Introduction This chapter presents the research methodology used in this study. This research used both secondary and primary data collection.
IV.2 Secondary Data The information in the second chapter is obtained from secondary data. Its major sources are the Human Resource books, Annual Reports.
IV.3 Primary Data The primary data for this study was collected using questionnaire and fixed interview questions.
IV.4 Questionnaire Design There are 13 questions setting for the questionnaire which was all fixed alternative (multiple choices) questions. Research question 1-6 are general questions, such as what type of industry that the company is following, number of employees, designation. The main purpose is to identify those in the company which uses performance appraisal system. Question 7-8 are the questions that find out how often and tools which the organization uses to evaluate performance appraisal. Research question 9 describes the objective of the performance appraisal .Research question 10 identifies who evaluate employee performance. Question 11 is the question to identify the performance appraisal methods which the organization use Question 12-13 are the questions which focus about the measuring factors in the performance appraisal. DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-1
CHAPTER IV: RESEARCH METHODOLOGY
Fixed interview questions focus to identify the performance appraisal system and the errors of performance appraisal within the organization.
IV.5 Data Collection To achieve the research objectives, the data were collect with
3 times to
visit the organization, because they only can fill out the survey when they are not busy , survey respondents was managers/ directors and some of professional employees who were selected from each department . And I sent both emails and some post letters (with the detail questionnaires, interview questions) to ask for making appointment with them first.
IV.6 Sample Size A copy of questionnaire is attached to Appendix C. There are only 21 respondents out of 39 staffs be selected.This survey was conducted on 1st July 2005. It took about 2 weeks to complete. As for the interview with fixed question, only 1 interviewee agreed to answer for the survey. It took 1hour. Interview notes (See Appendix B) of main points were recorded accordingly.
DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-2
CHAPTER IV: RESEARCH METHODOLOGY
IV.7 Pilot Testing The pilot testing is to ensure the questionnaire and fixed interview questions to achieve a high degree of reliability and validity. The first pre-tests were screened by the supervisor. He help to look for such things as difficulties with question wording, problem with leading question, and bias due to question order. All his suggestions made were considered and changes were making to the research questions where appropriate. As a final pre-test all measures, a complete questionnaire covering all the main research objectives were repaired.
IV.8 Limitations of Study The survey research also has its limitations. The limitations can arise in the form of technical problems or problem of the access. The technical problem may arise from variables, such as a very short time frame, data collection, compilation and analysis of the survey findings. Problem of access namely mainly certain important data can not be accessed due to confidentially to the company, they are having negative attitude towards surveys. For the former, they may not tell the truth, and later either not interested or not willing to help for such survey that they can not gained anything from such findings.
DO LIEN HUONG _ BATCH NO: BBMD20314A PTA0050463A
IV-3
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