Chapter 4 Ethics

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What is workplace deviance? Workplace deviance is unethical behavior that violates organizational norms about right and wrong.

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What are the 4 different types of workplace deviance called, and what are some examples of these? Production Deviance Leaving early Taking excessive breaks Intentionally working slowly Wasting resources Property Deviance Sabotaging equipment Accepting kickbacks Lying about hours worked Stealing from company Political Deviance Showing favoritism Gossiping about coworkers Blaming coworkers Competing nonbeneficially Personal Aggression Sexual harassment Verbal abuse Stealing from coworkers Endangering coworkers

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Which types of workplace deviance have you committed??? Give examples …

What are the U.S. Sentencing Commission Guidelines, and why are they so important?

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How are fines calculated for company wrongdoings? What does the text mean when it refers to “the carrot-andstick” approach (p. 64)?

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According to the book, what three factors determine how managers act in regards to ethical issues? • What is “ethical intensity”? What six factors comprise it? Do you agree with this theory that these six factors affect the degree of concern people have about an ethical issue? • According to Kohlberg’s theory about the stages of moral development, what are the three main phases of moral development? How can they be characterized?

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According to the book, what are four practical steps that businesses can take toward more ethical decisionmaking? • Which of these four steps, in study after study, do employees report influences their choices of ethical behavior the most? • How does a company establish an ethical climate?

• What is whistleblowing? •How would you describe the concept of corporate social responsibility?

•To whom are organizations socially responsible under the shareholder model of social responsibility?

•To whom are organizations socially responsible under the stakeholder model of social responsibility?

•What are stakeholders?

•What’s the difference between primary stakeholders and secondary stakeholders?

•Give an example of two organizations for which you are you a primary stakeholder.

•Give an example of two organizations for which you are a secondary stakeholder. In the close of the chapter, the text discusses the age old debate as to whether social responsibility of an organization could, in fact, lead to increased profits. The conventional wisdom held by many is that socially responsible acts will result in good public relations for the company, so they will have more customers willing to patronize their business, thus they will make more money. What do the authors report about the “realities” of social responsibility and ethical performance? What do you think? Do you think that corporate social responsibility improves the bottom line, hurts the bottom line, or that socially responsible acts don’t really affect profits either way?