Chapter 1.docx

GO RELAX: A Mobile-Based Home Service Masseur Reservation System Chapter 1 Introduction

People from different civilizations have practiced massage therapy for hundred and even thousands of years. In the last 2 centuries, massage became less common with the advance of medicine. Nonprofessional massage as a front for sexual services also confused many people about what was legitimate massage. But about 20 years ago, interest in massage surged again as it programs became accredited, therapists was supported. In this review, massage therapy has been shown to have beneficial effects on varying conditions including prenatal depression, preterm infants, full-term infants, autism, skin conditions, pain syndromes including arthritis and fibromyalgia, hypertension, autoimmune conditions including asthma and multiple sclerosis, immune conditions including HIV and breast cancer and aging problems including Parkinson's and dementia. Although many of the studies have involved comparisons between massage therapy and standard treatment control groups, several have compared different forms of massage (e.g. Swedish versus Thai massage), and different active therapies such as massage versus exercise. Typically, the massage therapy groups have experienced more positive effects than the control or comparison groups. This may relate to the massage therapy providing more stimulation of pressure receptors, in turn enhancing vagal activity and reducing Cortisol levels. Some of the researchers have assessed physical, physiological and biochemical effects, although most have relied exclusively on selfreport measures. Statement of the Problem This study generally aims to describe the relationship between customer’s preference and customer’s satisfaction in choosing a masseur in either mobile-based or actual visit to massage parlors. Specifically, this study shall seek answers to the following question; 1. What is the level of the customer’s preference in terms of; a. Frequency of using the software? And; b. Rate of the customer’s satisfaction? 2. Is there a significant relationship between the customer’s preference and the customer’s satisfaction in choosing a masseur? 3. What the customer’s find more convenient; a. Mobile-based? b. Personal?

Ha There is a significant relationship between the customer’s preference and customer’s satisfaction.

Ho There is no significant relationship between the customer’s preference and customer’s satisfaction. Significance of the Study This research is beneficial to the following entities; The Costumers Provide a more convinient alternative in finding masseurs and massage services. The Masseur This study helps the masseur to know how satisfied the customer is on their body massage. This also helps masseurs find a suitable job and income accroding to their preferred working hours. The Future Researchers This study may help them to get some ideas on how to describe the relationship between customer’s preference and customer’s satisfaction.

Scope and Limitation

This study is for the customer who needs the relaxing massage.

For the purpose of this study, the ethnicity, social economic status of the customer’s will not be taken into consideration.

CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES This literature review explores the effectiveness of massage therapy to reduce cancer pain. As part of the review, systematic literature search was carried out on various electronic databases and specialized journals. Included are 19 research-based articles and 8 review articles. The review suggests that cancer has become a common health problem in the world and most of the cancer patients are going through intense and unbearable pain. Studies have reported that most of the cancer patients' pain reduced with therapeutic massage. Seventy-three per cent of cancer patients use massage therapy in the USA. Few studies are available in the context of the developing world related to massage therapy and we could not find any study in the Pakistani context. There is a need to conduct an interventional study about the effectiveness of massage therapy to control cancer pain in developing countries such as Pakistan. (PDF) A literature review about effectiveness of massage therapy for cancer pain. Available from: https://www.researchgate.net/publication/259605084_A_literature_review_about_effectiveness_of_ massage_therapy_for_cancer_pain

CONCEPTUAL FRAMEWORK

RESULT

PROBLEM HASSLE

EASY

RESERVATIO N

RESERVATION

MASSEUR

SOLUTION MASSEUR RESERVATION APP

DEFINITION OF TERMS

Therapeutic -the branch of medicine concerned with the treatment of disease and the action of remedial agents. Interventional-action taken to improve a situation, especially a medical disorder. Electronic database-is a searchable electronic collection of resources. Cancer pain-can be defined as a complex sensation that reflects both damage to the body and the body's response to the damage.