Channel of distribution:
It is an organized network or a system of agencies &institutions which in combination ,perform all the activities required to link producers with users to accomplish the marketing task. MARKETING CHANNELS: are the sets of interdependent organization involved in the process of making a product or service available for the use or consumption.
Basic intermediaries: Intermediaries
merchants
agents
facilitators
Managing intermediaries: • PUSH STRATEGY: • Focus is on carry,
promote and sell • Low brand loyalty • Impulse item
• PULL STRATEGY • Consumer
persuasion • High brand loyalty • High involvement product
Factors governing the choice of channels of distribution: product factors
Market factors
Unit factors
Environment factors
Cont…. • Product factors: • Nature of product • Perceived
risk/product value • Technical nature • Product volume
• Market factors • Market structure A. concentrated B.Dispersed Purchase deliberations Cust .wants high level service
Cont…. • Unit factors • Co’ financial
position • Extent of market control • co 'reputation
Types of channels: Conventional/ Non integrated
non.-conventional/ integrated
direct
vertical indirect
horizontal
Direct channels: • Zero level/direct marketing: manufacturer
consumer
One level/indirect channel
manufacturer
retailer
consumer
Two level: manufacturer
wholesaler
retailer
consumer
manufacturer
wholesaler
consumer
3-level: manufacturer
wholesaler
jobber
retailer
consumer
INTEGRATED CHANNELS: • Those that work with full
coordination rather than in loose manner
• Integrated mkt channels can be
vertical and horizontal in nature
VERTICAL MARKETING SYSTEM: • ALL the channel members act as
part of a Unified system in one of them owing the other so have the power to make them all corporate
CORPORATE VMS: • Successive stages from production to
distribution are under single ownership. • E.g. • amartex • Bata have their own manufacturing as well as retail outlets. • Woodlands • Raymond's owns their own retail stores while producing textiles and woolens. • Giant food stores operates an ice making facility, soft drink boiling operations, icecream plant that supplies them
Administrative VMS: • Seeks control over successive stages
from production to distribution through size and power of one of the channel members. • E.g. HLL,P&G,nestle,maruti are brand and market leaders
Contractual VMS: • Independent firms at different levels of production & distribution integrating their programs on contract basis. • For e.g. • Manufacturer sponsored retailer franchise • Manufacturer sponsored wholesaler franchise
Horizontal marketing system: symbiotic marketing • 2 or more unrelated co’s • Put together their resources or programs
to exploit an emerging market opportunity • E.G. • Supermarkets have arrangements with local banks to offer in store banking • Tie-up b/w TVS whirlpool,onida to market • washing machines
Channel design decisions: 1.Analyzing customer desired service outputs. 2.Establishing channel alternatives 3.Identifying major channel alternatives 4.Evaluating major channel alternatives
Analyzing the customers desired service output: getting know what your customer want • Lot size • Spatial convenience • Waiting and delivery time • Product variety • Service back up
Establishing objectives and constraints: Obj.are stated in the terms of services. Channel objective vary with Product characteristics. For e.g. perishable product timely and fast delivery
Bulky product
Minimize the shipping distance and amount of handling.
High unit value installation
service ,training,
Identifying major alternatives: Channel alternatives for a cellular car phone maker: 1.Co’ could sell car phones to automobile manufacturers to be installed as original equipment. 2.Could sell it car phones to auto dealers. 3.Could sell it to retail automotive equipment dealer. 4.Trough mail order catalogs
Channel alternatives described by: 1.types of business intermediary 2.No,of intermediaries 3.Terms &responsibility
Channel management decision: 1.Selecting the channel members 2.Training channel members 3.Motivating the channel members