Ch13 Safety Health Programs

CHAPTER 13

Safety and Health Pr og r ams

DeCenzo and Robbins HRM 7th Edition

1

CHAPTER 13 TOPICS: ❘ ❘ ❘ ❘ ❘ ❘ ❘ ❘ ❘ ❘

1: 2: 3: 4: 5: 6: 7: 8: 9: 10:

OSHA effects OSHA enforcement priorities OSHA punitive actions OSHA record-keeping OSHA current standard setting Causes of accidents Workplace violence prevention Stress and burnout Healthy work site Employee assistance and wellness programs

DeCenzo and Robbins HRM 7th Edition

2

1: OSHA EFFECTS ❚ Occupational Safety and Health Act ❚ Establishes safety standards ❚ Authorized inspections to ensure standards are met ❚ Record keeping for illness and accidents

DeCenzo and Robbins HRM 7th Edition

3

2: OSHA ENFORCEMENT PRIORITIES ❚ Levels, in descending priority order ❙ 1. Imminent danger ❙ 2. Serious accident ❙ 3. Current employee complaint ❙ 4. Target industry inspection ❙ 5. Random inspection

DeCenzo and Robbins HRM 7th Edition

4

2: PRIORITY 1 - IMMINENT DANGER

❚ Accident is about to occur, too late ❚ Preventive measure ❚ Safety is already at risk DeCenzo and Robbins HRM 7th Edition

5

2: PRIORITY 2 - SERIOUS ACCIDENT ❚ 48 HOURS ❚ Serious injury or death ❚ Investigate

DeCenzo and Robbins HRM 7th Edition

6

2: PRIORITY 3 - CURRENT EMPLOYEE COMPLAINT ❚ Employee rights ❚ Union shops may legally refuse to work ❚ Investigation ❚ Mandate compliance DeCenzo and Robbins HRM 7th Edition

7

2: PRIORITY 4 - TARGET INDUSTRY ❚ Industries with highest injury rates ❙ ❙ ❙ ❙ ❙ ❙ ❙ ❙

Meat processing Chemical processing Roofing Sheet metal Lumber Mobile homes Stevedore Hazardous waste

DeCenzo and Robbins HRM 7th Edition

8

2: PRIORITY 5 - RANDOM INSPECTION ❚ Inspectors must have search warrants ❚ Justification in pursuit of specific problem areas ❚ Legal advice is to comply rather than confront

DeCenzo and Robbins HRM 7th Edition

9

3: OSHA PUNITIVE ACTIONS ❚ Noncompliance ❙ Fines ❘ $10,000 per day ❘ $70,000 for willful, severe, repetitive violation

❙ Criminal penalty ❘ Deaths occur ❘ Jail time ❘ Financial penalties

DeCenzo and Robbins HRM 7th Edition

10

4: OSHA RECORDKEEPING ❚ Any work-related illness ❚ Accidents ❙ Medical treatment ❙ Loss of consciousness ❙ Restriction of work or motion ❙ Job transfer

❚ Form 200 DeCenzo and Robbins HRM 7th Edition

11

4: THE OSHA INCIDENCE RATE ❚ Number of injuries, illness, or lost workdays per 100 fulltime workers ❚ Compare to industry average

– See Exhibit 13-2

DeCenzo and Robbins HRM 7th Edition

12

Exhibit 13-2: OSHA Form 2000

DeCenzo and Robbins HRM 7th Edition

13

Exhibit 13-2: Continued

DeCenzo and Robbins HRM 7th Edition

14

5: CURRENT OSHA STANDARD AREAS ❚ Blood-borne pathogens ❙ Protect medical workers from AIDS and hepatitis ❙ Protective equipment ❘ Latex gloves, eye shields, vaccines

❚ Motor vehicle safety ❚ AND….

DeCenzo and Robbins HRM 7th Edition

15

5: CURRENT OSHA STANDARD AREAS ❚ Chemical processing standards ❙ Right-to-Know Laws ❙ Material Safety Data Sheet ❙ Applies to all industries

❚ Ergonomics DeCenzo and Robbins HRM 7th Edition

16

6: CAUSES OF ACCIDENTS ❚ Human ❙ Overwhelming majority ❙ Carelessness ❙ Intoxication ❙ Daydreaming ❙ Inability to do the job ❙ Other human deficiency DeCenzo and Robbins HRM 7th Edition

17

6: CAUSES OF ACCIDENTS ❚ Environmental ❙ Tools ❙ Equipment ❙ General work environment ❙ Condition of plant

DeCenzo and Robbins HRM 7th Edition

18

6: PREVENTIVE MEASURES ❚ ❚ ❚ ❚ ❚ ❚

Safety committees Education Skills training Engineering Protection Regulation enforcement

DeCenzo and Robbins HRM 7th Edition

19

7: WORKPLACE VIOLENCE PREVENTION ❚ Homicide #2 cause of work related death ❚ 1000 murders ❚ 1.5 million assaults ❚ Issues ❙ Prevention ❙ Liability

DeCenzo and Robbins HRM 7th Edition

20

7: VIOLENCE PREVENTION SUGGESTIONS ❚ Develop a plan ❚ Review policies ❚ Treat with respect and dignity ❚ Problems occur ❙ Disciplined too harshly ❙ Laid off without reason

❚ AND….

DeCenzo and Robbins HRM 7th Edition

21

7: VIOLENCE PREVENTION SUGGESTIONS ❚ Supervisor training ❚ Employee assistance programs ❚ Keep weapons out

DeCenzo and Robbins HRM 7th Edition

22

8: WORKPLACE STRESS ❚ ❚ ❚ ❚ ❚ ❚

Constraints Demands Karoshi Low productivity Illness Health care costs

DeCenzo and Robbins HRM 7th Edition

23

8: STRESSORS ❚ Task demands ❙ Job design ❘ Interdependence ❘ Autonomy

❙ Working conditions ❙ Physical work layout ❙ Quotas ❙ AND…. DeCenzo and Robbins HRM 7th Edition

24

8: MORE STRESSORS ❚ Role demands ❙ Overload ❙ Conflict ❙ Ambiguity

❚ Interpersonal demands ❚ AND…

DeCenzo and Robbins HRM 7th Edition

25

8: MORE STRESSORS ❚ Organizational structure ❙ Rules ❙ Decision making

❚ Organizational leadership ❙ Cultures of tension, fear, anxiety ❙ Pressures ❙ Threats DeCenzo and Robbins HRM 7th Edition

26

8: STRESS SYMPTOMS ❚ Physiological ❙ Headaches, blood pressure, breathing

❚ Psychological ❙ Tension, boredom, procrastination

❚ Behavioral ❙ Sleep, substance abuse, speech DeCenzo and Robbins HRM 7th Edition

27

8: DYSFUNCTIONAL STRESS REDUCTION

❚ Match people to job ❚ Redesign job ❚ EAPS

DeCenzo and Robbins HRM 7th Edition

28

8: BURNOUT CAUSES AND SYMPTOMS ❚ Emotional and/or physical exhaustion ❚ Lowered job productivity ❚ Dehumanizing of job ❚ NOT boredom • See Exhibit 13-7

DeCenzo and Robbins HRM 7th Edition

29

Exhibit 13-7: Variables Found to Be Significantly Related to Burnout

DeCenzo and Robbins HRM 7th Edition

30

8: REDUCING BURNOUT ❚ ❚ ❚ ❚

Identification Prevention Mediation Remediation

DeCenzo and Robbins HRM 7th Edition

31

9: HEALTHY WORK ENVIRONMENT ❚ Sick buildings ❙ ❙ ❙ ❙ ❙ ❙ ❙

Airborne pathogens Indoor pollution Asbestos Smoking Germs Mold Fungus

DeCenzo and Robbins HRM 7th Edition

32

9: TO HAVE A HEALTHY WORK ENVIRONMENT ❚ Fresh air ❚ Avoid suspect building materials ❚ Test new buildings ❚ Keep air ducts clean and dry ❚ Workers’ complaints ❚ Smoking

DeCenzo and Robbins HRM 7th Edition

33

9: SMOKE-FREE ENVIRONMENT ❚ Problems ❙ ❙ ❙ ❙ ❙ ❙

Second-hand smoke Health insurance Productivity Absence Accidents Breaks

❚ 53% banned ❚ 23% restricted DeCenzo and Robbins HRM 7th Edition

34

9: SMOKE-FREE PROCESS ❚ Determine goals and timetables ❚ Designated areas ❚ Smoking cessation workshops ❚ Differentiated health insurance premiums DeCenzo and Robbins HRM 7th Edition

35

9: REPETITIVE STRESS INSURIES ❚ Musculoskeletal disorders ❙ Backaches ❙ Swollen feet ❙ 1/3 of all worker’s compensation claims ❙ Billions annually ❙ Carpal tunnel syndrome ❙ 40,000 workers DeCenzo and Robbins HRM 7th Edition

36

9: REPETITIVE STRESS INSURIES ❚ Ergonomics ❙ Furniture design and fit ❙ Color ❙ Lighting

DeCenzo and Robbins HRM 7th Edition

37

10: EMPLOYEE ASSISTANCE PROGRAMS ❚ ❚ ❚ ❚

Alcoholics Save $5-$16 per $1 Healthcare premiums Current focus ❙ ❙ ❙ ❙

Emotional problems Chemical dependency Retirement planning Financial matters

❚ Wellness programs

DeCenzo and Robbins HRM 7th Edition

38

10: GLOBAL HEALTH ISSUES ❚ ❚ ❚ ❚

Health certificate General first aid kit Emergency plans State Department

DeCenzo and Robbins HRM 7th Edition

39

REVIEW CHAPTER 13 ❚ Remember these terms? ❙ ❙ ❙ ❙ ❙ ❙

OSHA EAP Eustress Burnout Sick building Carpal tunnel syndrome DeCenzo and Robbins HRM 7th Edition

40

QUICK: REVIEW CHAPTER 13 ❙ ANSWER THESE QUESTIONS ON A SHEET OF PAPER. ❘ 1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. ❘ 2. I STILL HAVE QUESTIONS ABOUT___. ❘ 3. THE BEST THING ABOUT CLASS TODAY WAS _______________. ❘ 4. DON’T DO ____________ ANYMORE. • TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK NEXT CLASS SESSION DeCenzo and Robbins HRM 7th Edition

41

PREVIEW: CHAPTER 14 ❚ Find your bulletin board at work. What’s on it? ❚ Do you have a company newsletter? What kind of items are included? ❚ How do you usually learn about changes at work? • Bring responses to next class.

DeCenzo and Robbins HRM 7th Edition

42

Exhibit 13-1: OSHA Protection

DeCenzo and Robbins HRM 7th Edition

43

Exhibit 13-3: Determining Recordability of Laser under OSHA

DeCenzo and Robbins HRM 7th Edition

44

Exhibit 13-4: Material Data Safety Sheet

DeCenzo and Robbins HRM 7th Edition

45

Exhibit 13-4: Continued

DeCenzo and Robbins HRM 7th Edition

46

Exhibit 13-5: Accident Prevention Mechanisms

DeCenzo and Robbins HRM 7th Edition

47

Exhibit 13-6: Major Stressors

DeCenzo and Robbins HRM 7th Edition

48