Case Study - Shutter Fly
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Shutterfly Consumer Technology Shutterfly is an Internet-based hub for photo sharing, printing and social networking. Shutterfly provides a range of products and services that make it easy and convenient for customers to upload, edit, enhance, share and print their digital photos. Number of Employees: 267 full-time
SuccessFactors Capabilities: Performance Management 360 Degree Reviews Compensation Planning Goal Management Implementation time: Four weeks Live since: 2005
Business Drivers
Business Results /Goals
Shutterfly decided to implement an automated performance management system to:
With SuccessFactors, Shutterfly gained a clear picture of talent and performance across the organization. Results include:
Streamline an inefficient, outdated and cumbersome performance review process. Develop a formal goal setting process that aligned individual employees to corporate objectives. Create a true pay-for-performance rewarded strong performers fairly.
culture
that
Provide more effective feedback to employees to ensure full workforce engagement.
employees and managers love Suc“ Our cessFactors. It is very fast, very easy and
very user-friendly. It has helped me gain credibility.
The system was widely accepted and liked by employees and managers. Less than two years after going live, the employee compliance rate for reviews was at 98 percent. Goals and objectives were set around the company’s core corporate values of trust, passion, inspiration, commitment and integrity. Managers had better visibility across important performance metrics. Shutterfly streamlined the review process and reduced the time to complete reviews significantly
”
- Pat Schoof, Vice President Human Resources
Why SuccessFactors? Shutterfly chose SuccessFactors award-winning solution because of their proven track record with other small and medium-sized businesses and the application’s robust, flexible and user friendly feature set. SuccessFactors on-demand platform made companywide implementation simple across all of Shutterfly’s offices. SuccessFactors features such as the review form Writing Assistant and Performance Management Dashboard as well as its world-class customer support made the transition painless. SuccessFactors enables Managers to easily see the company’s performance in real time across dozens of key metrics. 12 7830927 85432 69 237 8954 306 8 57832491627 928930189
217 48 6 732814 78
21
90
47823 9104721 4271894728
52893 49783 49258 5234785 2784 778 56784367 67413274 10 67126471 0689 07658932 82379057 82930758
www.successfactors.com
Shutterfly Consumer Technology Shutterfly is an Internet-based hub for photo sharing, printing and social networking. Shutterfly provides a range of products and services that make it easy and convenient for customers to upload, edit, enhance, share and print their digital photos. Number of Employees: 267 full-time
SuccessFactors Capabilities: Performance Management 360 Degree Reviews Compensation Planning Goal Management Implementation time: Four weeks Live since: 2005
Business Drivers
Business Results /Goals
Shutterfly decided to implement an automated performance management system to:
With SuccessFactors, Shutterfly gained a clear picture of talent and performance across the organization. Results include:
Streamline an inefficient, outdated and cumbersome performance review process. Develop a formal goal setting process that aligned individual employees to corporate objectives. Create a true pay-for-performance rewarded strong performers fairly.
culture
that
Provide more effective feedback to employees to ensure full workforce engagement.
employees and managers love Suc“ Our cessFactors. It is very fast, very easy and
very user-friendly. It has helped me gain credibility.
The system was widely accepted and liked by employees and managers. Less than two years after going live, the employee compliance rate for reviews was at 98 percent. Goals and objectives were set around the company’s core corporate values of trust, passion, inspiration, commitment and integrity. Managers had better visibility across important performance metrics. Shutterfly streamlined the review process and reduced the time to complete reviews significantly
”
- Pat Schoof, Vice President Human Resources
Why SuccessFactors? Shutterfly chose SuccessFactors award-winning solution because of their proven track record with other small and medium-sized businesses and the application’s robust, flexible and user friendly feature set. SuccessFactors on-demand platform made companywide implementation simple across all of Shutterfly’s offices. SuccessFactors features such as the review form Writing Assistant and Performance Management Dashboard as well as its world-class customer support made the transition painless. SuccessFactors enables Managers to easily see the company’s performance in real time across dozens of key metrics. 12 7830927 85432 69 237 8954 306 8 57832491627 928930189
217 48 6 732814 78
21
90
47823 9104721 4271894728
52893 49783 49258 5234785 2784 778 56784367 67413274 10 67126471 0689 07658932 82379057 82930758
www.successfactors.com
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