Cab.docx

A Project Report Submitted in fulfilment of the requirements for the completion Of Semester 1 subject Organizational Behaviour

Study of Employee’s Job Satisfaction & Attitude in HUNTSMAN Submitted by NAME- Monika Pednekar ROLL NO-18020

Mumbai Educational Trust Bhujbal Knowledge Centre

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Index Acknowledgment ……………………………………….. 3 Synopsis………………………………………………….4 Company Profile …………………………………………6 Objectives ……………………………………………….7 Methodology …………………………………………….8 Sample Questionnair…………………………………….10 Data Collected……………………………………………17 Findings ………………………………………………...18 Conclusion …………………………….....………………..19 Biblography ………………………………………….........20 Annexture .………………………………………………21

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Acknowledgement I would like to express my sincere gratitude to Prof. Darryl Cabral for giving me the opportunity to work on such an informative and practical project. It proved to be a very good learning experience. I am also grateful to Mr. Rajesh Masurkar, Finance Manager of Huntsman and all those employee’s who filled my questionnaire and cooperated by giving necessary information for my project. Finally, I would like to thank all those who have directly and indirectly helped me throughout my project and motivated me for its successful completion.

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Synopsis Objective Huntsman Corporation is a publicly traded global manufacturer and marketer of specialty and differentiated chemicals. Their chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. . They believe that ethical and moral standards are the foundation of good business policies, and will operate with integrity. But are the values actually being followed inside the company? Very less people know the internal scenario of the organization and the critical issues being faced by them. This project and questionnaire has been designed to understand the job satisfaction of the employee’s and are the employee’s willing to choose other options rather than continuing with their current jobs. The question is whether the Company is accomplishing its duty towards employee’s for delivering the best return for their services & motivating employee’s towards organisations objective.

Actual Study A questionnaire was prepared which understands the factors that motivate employee’s the most and job satisfaction & employee perception of self in the company.

Methodology A questionnaire was prepared for study and analysis purpose. It consisted of 15 questions touching upon the factors mentioned above. The questions were answered by the employees of Huntsman and the responses were analyzed and judged upon what Job satisfaction means to them and what attitude they carry for their job. The questionnaire method was used here with both open and close ended Questions.

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Findings The findings from the responses filled in by the employee’s paint a rosy picture of Huntsman. Most of the employee’s are satisfied with their jobs. They believe that they are well taken care with motivation in the organization. However, even though the employee’s are happy, many want organisation to provide them with more of other curriculum activities for more of peppy environment along with work and growth exposure. Many more findings have been presented in the primary and secondary findings part.

Conclusion Organizational culture plays an important role in the job satisfaction and motivation of employee’s and has a big impact on attrition.

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Company Information

• Company name: Huntsman International • Established in India:1970 • Products: Chemical based • Employee’s: 10,000 • Type of organization: Chemical • No. Of employee’s considered for Survey : 15

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METHODOLOGY Area of study: I opted for the questionnaire method for doing the study on Job Satisfaction. The questionnaire was prepared by me. I did my survey by visiting the company. The employees filled the form to their best knowledge with due diligence.

How was it done: Following are the steps in which the project was undertaken:     

Defining the objective of the study. Preparing a questionnaire relating to the study. Conducting a survey in the company. Analysing and Finding out the results. Concluding the project by giving suggestions based on outcomes.

Method used: The questionnaire method was used for this study as it is much better and easy to find out the responses of the people through questionnaire method. It also gives the exact information that one looks for and provides accurate results. With the help of questionnaire and statistical representation of the study it helps in understanding the data in a more logical and better manner.

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Sample Questionnaire  Please take a few minutes to tell us about your job and how the organization assists you. I feel encouraged to come up with new and better ways of doing things. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

My work gives me a feeling of personal accomplishment. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

I have the tools and resources to do my job well. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

The Company does an excellent job of keeping employees informed about matters affecting us. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

My job makes good use of my skills and abilities. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Neither Agree nor Disagree

Strongly Agree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

Supervisors encourage me to be my best Strongly Disagree

Somewhat Disagree

Somewhat Agree

I am rewarded for the quality of my efforts Strongly Disagree

Somewhat Disagree

Somewhat Agree I am valued by my Supervisor 8

Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

The company has a positive image to my friends and family Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Strongly Agree

Somewhat Agree

How satisfied are you with your position at in the company? Strongly satisfied

Somewhat satisfied

Dissatisfied

How satisfied are you with your involvement in decisions that affect your work? Strongly satisfied

Somewhat satisfied

Dissatisfied

Do you take part in your company’s flextime program? Yes

No

Would you advise a friend to apply for a job at this company? Definitely

Probably

Not Sure

Probably Not

Definitely Not

Have you ever observed or experienced any of the following forms of discrimination or harassment at this company? Racial discrimination

Sexual harassment

Gender discrimination

None Observed

I receive adequate opportunity to interact with other employees on a formal level. Strongly Disagree

Somewhat Disagree

Neither Agree nor Disagree

Somewhat Agree

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Strongly Agree

Analysis Q. 1) I feel encouraged to come up with new and better ways of doing things. 0%

0%

0%

Strongly Disagree

13%

Somewhat Disagree Neither Agree nor Disagree Strongly Agree

87%

Somewhat Agree

Analysation : According to the survey, 87% i.e. 13 employees out of 15 agreed to this. They feel encouraged to come up with new and innovative ways of accomplishing a task. Whereas 13% i.e. 2 employees out of 15 did not agree to it completely.

Q.2) My work gives me a feeling of personal accomplishment.

0%

0%

0%

Strongly Disagree

13%

Somewhat Disagree Neither Agree nor Disagree Strongly Agree 87%

Somewhat Agree

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Analysation : According to the survey, 87% i.e. 13 employees out of 15 agreed to this. They are happy with their job role and gets a feeling of personal accomplishment after completing a task or project. Whereas 13% i.e. 2 employees out of 15 did not agree to it completely.

Q.3) I have the tools and resources to do my job well. 0%

Strongly Disagree

0% 7%

20%

Somewhat Disagree Neither Agree nor Disagree Strongly Agree 73%

Somewhat Agree

Analysation : According to the survey, 73% i.e. 11 employees out of 15 agreed to this. And the rest 4 employees feel that tools need to be updated for efficient work.

Q.4) The company does an excellent job of keeping employees informed about matters affecting us. 0%

0%

Strongly Disagree

6%

Somewhat Disagree

47% 47%

Neither Agree nor Disagree Strongly Agree Somewhat Agree

Analysation : According to the survey, 47% i.e. 8 employees out of 15 agreed to this. And the rest 7 employees were not satisfied.

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Q.5) My job makes good use of my skills and abilities. 0%

0%

0%

Strongly Disagree Somewhat Disagree

40%

60%

Neither Agree nor Disagree Strongly Agree Somewhat Agree

Analysation : According to the survey, 60% i.e. 9 employees out of 15 agreed to this. And the rest 6 employees are not satisfied with their work and finds their work a little boring.

Q.6) Supervisors encourage me to be my best. 0%

0%

0%

Strongly Disagree

13%

Somewhat Disagree Neither Agree nor Disagree Strongly Agree

87%

Somewhat Agree

Analysation : According to the survey, 87% i.e. 13 employees out of 15 agreed to this. And the rest 2 employees are not happy with their boss and subordinates.

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Q.7) I am rewarded for the quality of my efforts. 0%

0%

Strongly Disagree

13%

Somewhat Disagree

40%

Neither Agree nor Disagree Strongly Agree

47%

Somewhat Agree

Analysation : According to the survey, 47% i.e. 7 employees out of 15 agreed to this. Where else, rest employees feel that the rewards and salary does not match with their efforts.

Q.8) I am valued by my Supervisor. 0%

0%

0%

Strongly Disagree Somewhat Disagree

40%

60%

Neither Agree nor Disagree Strongly Agree Somewhat Agree

Analysation : According to the survey, 60% i.e. 9 employees out of 15 agreed to this. And the rest 6 employees denied. Most of the employees were on contract basis and not permanent.

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Q.9) The company has a positive image to my friends and family. 0%

0%

Strongly Disagree

13%

20%

Somewhat Disagree Neither Agree nor Disagree Strongly Agree 67%

Somewhat Agree

Analysation : According to the survey, 67% i.e. 10 employees out of 15 agreed to this. And the rest 5 employees were moderate to this question. Q.10) How satisfied are you with your position in the company?

6%

Strongly Satisfied 47%

Somewhat Satisfied

47%

Dissatisfied

Analysation : According to the survey, 47% i.e. 7 employees out of 15 agreed to this. Where else, rest employees don’t feel any growth in the company.

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Q.11) How satisfied are you with your involvement in decisions that affect your work? 0%

Strongly Satisfied 47%

53%

Somewhat Satisfied

Dissatisfied

Q.12) Do you take part in your company’s flextime program?

33%

Yes

No

67%

Analysation : According to the survey, 67% i.e. 10 employees out of 15 agreed, where they work for extra hours. (mostly due to audit). And the rest 5 employees choose to leave.

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Q.13) Would you advise a friend to apply for a job at this company? 0%

0%

Definitely

6% 27%

Probably Not Sure 67%

Probably Not Definitely Not

Q.14) Have you ever observed or experienced any of the following forms of discrimination or harassment at this company? 0%

Racial Discrimination

7%

Sexual Harassment Gender Discrimination 93%

None Observed

Q.15) I receive adequate opportunity to interact with other employees on a formal level.

20%

6%

7%

0%

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Strongly Agree

67%

Somewhat Agree

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Primary Findings 1. Majority of Employee’s are satisfied with their jobs at Huntsman. 2. Majority of Employee’s are motivated to do their jobs and don’t need conscious motivation from superiors. 3. Huntsman is a place where majority of employees are satisfied with Top Management. 4. As per employees there is no career growth opportunities. 5. Employee’s survey clearly describes Employees with high level of performance tend to be more efficient and effective in carrying out their respective roles. They embrace their work and workplace wholeheartedly and render services required by them timely. This, however, shows that both their intrinsic and extrinsic values has been met by the organization. 6. Majority of Employee’s opinion clearly brings out that company shall other than work environment focus on employee’s comfortness in terms of ease of work flow & other curriculum activities.

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Conclusion From the responses given by the employee’s, it can be noted that the employee’s at Huntsman are satisfied with their jobs, so much so that they are self-motivated to do their work. This is a good sign for any company and Huntsman should focus on maintaining the current characteristics. Another thing that can be noted is that the employee’s claim that organisation culture and environment is likely for working conditions and growth for employee’s. This can be assumed to be one of the reasons for the job satisfaction. Huntsman does aim to be a trusted partner for every customer it serves and it can only be possible with value added services of employee’s and it is evident from the survey that most of the employee’s agree that company considers employee’s vital important in decision making. Overall, the general organizational work culture at Huntsman is a balanced one and employees are quite happy with where they work and their responsibilities.

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Bibliography

https://www.huntsman.com/ https://oshwiki.eu/wiki/Job_satisfaction:_theories_and_definitions

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Annexure

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