BUSSINESS COMMUNICATION
PURVA PAWASKAR AJAY VARMA POOJA GITE ARUNDHATI SAWANT MINAL JADHAV
UPWARD COMMUNICATION
COMMUNICATION The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior TYPES OF COMMUNICATION
DOWNWARD COMMUNICATION
UPWARD COMMUNICATION
HORIZONTAL COMMUNICATION
DEFINITION OF UPWARD COMMUNICATION The process of information flowing from the lower levels of hierarchy to the upper levels. Transfer of request, information and feedback.
IMPORTANCE • Improves the decision making in organisations. • Builds better relationship between different levels of organisations. • Helps to receive the feedback and builds confidence amongst subordinates. • Results in better outcome.