Executive Summary C & A Home Remodeling is a construction company that caters to both residential and commercial buildings. We take pride in servicing our clients by remodeling, repairing, reconstructing buildings and adding/removing any part of the clients’ property, which includes sidewalks, driveways, garages and any other unattached property. We perform an abundance amount and a variety of services such as plumbing, concrete, heating, painting, electrical, sheetrock, 24 hour fire boarding and much more. C & A Home Remodeling has an excellent business opportunity to help improve our city look beautiful from the inside and out. Helping our customers sell the property and move out or make adjustments so our clients can move in. Also, helping our commercial clients expand and improve their business. We at C & A Home Remodeling succeed in performing in the most economical way possible. Our company takes a step further than other construction companies and researches material prices every time. That way we have room to lower the price if necessary. Others keep a steady rate and won’t change. When it comes to finances in the business, it is never a steady pace. Depending on the situation and/or task at hand, one may have to go an extra mile for permits and other necessities out of the ordinary that can make a price unstable. We need $__________. Our variety of services helps us expand our company, which brings a great investment. Company Overview Our mission at C & A Home Remodeling is to accommodate our clients in remodeling, building, repairing, adding/removing and constructing/reconstructing their residential or commercial property. Our customer base can be private residence, business owners and companies and real estate agencies. C & A Home Remodeling does not have a red-zone. We are able to travel long distances in any direction. C & A Home Remodeling has many goals. Our first goal is to obtain an outside office, other than home, with a warehouse attached to store materials. Our second goal is to own real estate to rent to low income families and those in need. Our third goal is to provide a youth building, not only as a recreational center, but as an educational center where all children can learn, train and pick up a trait to help them be successful in the future. Our fourth goal is to branch out our portfolio and grow our business by opening other business such as an arcade, computer repair store and much more. Product Service Overview C & A Home Remodeling has an excellent cost advantage. Our company does the research for all costs for materials, permits, leasing equipment and any other factor the affects price. This allows our company to be flexible if costs go down. This benefits the clients in every way by ensuring that they receive the best deal possible. Most of our competitors keeps a flat rate and won’t change it. Our contract summary provides all the aspects of what the job entails. Starting with a brief summary of what the customer wants and what the job includes and consist of. Then moving on to materials involved with pricing, estimated completion date and payment schedule. Most competitors do not add the price of materials or include materials involved. We have a 90 day estimated completion date for unforeseen setbacks such as weather and delivery waits. Our goal is to finish the job as soon as possible and not linger on. Our policy is to go to the job site and make an evaluation first before we give a price. It is also free of charge to view. Most competitors will have a standard price depending on what needs to be done and size and most charge just to look. Our payment schedule is very simple. We ask for a down payment, which is worth the cost of materials. Then once completed the rest of the money is due. If it is a big project like rehabilitating a house or
building a house from the ground up, then the payment is broken up into 3 parts, the downpayment, 2cd payment is half the labor and the rest is the balance. This gives our clients a sense of security that our company will not take advantage, take all of the money, not do the job or do the job poorly. Our variety of services helps us expand our company, which brings a great investment. C & A Home Remodeling can perform from the smallest tasks such as patching up a hole in the wall, changing or installing outlets and replacing or installing sinks and toilets to performing tasks that require more than one day such as building/rebuilding a wall, repairing a sidewalk, repairing a roof and reconstructing a room. We always take before, during and after photos for training and accountability purposes. Photos show new clients what we have achieved, what we can do and our skills. Market Analysis C & A Home Remodeling will generate sales through word of mouth and putting our company out there. Our company has a lot of advantages with competitive pricing, no red-zone, we provide free estimates while our competitors will charge just to view the situation and we can negotiate with client with no problem. C & A Home Remodeling tries to reach the customers by relating to their needs. We understand that our clients would love their home or property to be beautiful but may not have the means to do so. C & A Home Remodeling has a website and e-mail for those clients and customers that are interested in dealing with our business electronically. We also provide a phone number for those clients and customers that prefer speaking to us on the phone. Our company is happy to meet with clients anywhere needed or take a drive to their location. C & A Home Remodeling likes to keep low costs and maintain our clients. This is why we prefer to advertise our company through places where it is free to advertise. We do not charge extra out of pocket expenses on our clients. Marketing and Sales Plan Pricing consist of 2 parts, materials and labor. Material prices are unstable because they change as much as the gas prices change. Depending on what the customer wants accomplished depends on the price. If the job is very small like patching up cracks on the wall and painting, then the customer saves on labor cost because it will only take about 3-5 days to finish. If the job is large like remodeling a kitchen, then between the price of materials and how long it will take to complete, it can be a little costly. C & A Home Remodeling hopes to make a difference in the community by giving out promotions. From 10%-50% off to buy one get one free. We understand that even though things need to get done one may not have funds to do so. Our budget mainly consists of 3-4 elements. Start up costs included Registration, office supplies, Materials, Tools and tax identification number. Reoccurring bills contain Insurance, business phones and vehicle gasoline. Reoccurring payments include paper, contracts, ink, business cards and stamps. Job costs consist of materials, permits, notary and leasing equipment such as cement trucks. Employees’ salary ranges by level. $8 an hour= $56 a day =$ 280 a week = $ 1120 a month $30 a day = $150 a week = $600 a month $60 a day = $300 a week =$1200 a month
Operations Plans Having the proper equipment is so important to C & A Home Remodeling. All personnel must have proper gear and all tools and equipment must be present when arriving or present at the job site to include materials for that day. Labor requirements include but is not limited to how much man-power is needed, how long will the job take, is any equipment/materials too heavy for just one person and is it a benefit to have more then less personnel working.
Management Team Carlos and Ada Cruz are owners of C & A Home Remodeling. Cleaning Crew- Purpose is to clean any location that needs cleaning, pick up after demolition or take out any trash needed. Laborer- Purpose is to provide the necessary service needed to accomplish a task Interns- Main Purpose is to learn and train. Will not get paid but will receive certificates for their efforts and rewards. Must have workers permit. Company affiliated family- Are other companies with other services such as exterminator.
Carlos & Ada Owners
Cleaning crew
Carpentry
Masonry
Laborers
Interns
Company affiliated family, partners
Electrical
Plumbing Heating
Concrete
Our policies and procedures are used for safety, protection and guidance. All new personnel are briefed before they are hired. All personnel also undergo through different training. Policy 1- All personnel must be prepared at all times Policy 2- Any incriminating acts such as sex, drugs, alcohol or weapons on or at the job site will result in termination Policy 3- All personnel are subject to an appearance from a supervisor at any time and are evaluated Policy 4- Breaks will be taken with reasonable time Policy 5- No cell phones allowed- only for emergencies and business purposes from supervisor
Policy 6- If any personnel are caught in any machinery without a CDL License they will be terminated immediately Policy 7- All personnel must have equipment safety gears at all times at job site Policy 8- Must have first aid kit at all times Policy 9- Do not argue with client- simply call supervisor or owner Policy 10-All Personnel must have any/all license with them at all times Procedure 1- Must have appointment to view job site Procedure 2- Must take pictures of all areas needed Procedure 3- Give Pricing Procedure 4- If contract approved, Have contract complete with notarization and proper signatures Procedure 5- Be at the job site with all equipment and materials necessary Procedure 6- Must check equipment for safety and fire safety/hazard before starting and ending a job site Procedure 7- Keep customer in the loop (updated) Procedure 8- Once completed- notify customer date and time Procedure 9- Take after pictures Training It is the up most importance for our workers to get the necessary training for their protection, safety and knowledge. C &A Home Remodeling provides any training needed with proper materials. Training 1- Dress Code Training 2- Contractor Beware Safety Training 3- Policy Training 4- Installer’s Guide Training 5- Customer Compliance Financial C & A Home Remodeling wishes to stay ahead of the game and save money. We understand that to get ahead we need an abundance of materials. Inturn that will saves time ordering materials and money if purchased in bulk. In 2006 our income statement was: Amount Received $10,644.77 amount Spent $5,510.13 from the months of October through December. In 2007 our income statement was: Amount Received $12,055 amount Spent $ 3,378.81. In 2008 our company moved to Puerto Rico due to a misfortunate accident. Our bills every month including employees accumulate to _______________. Our monthly income must accumulate to _____________. Lowest Possible Cost • • • •
Turning on heat Patching and painting Replacing outlets with GFI Changing locks
• • •
Installing toilet kits Caulking (sink, tubs, windows) Installing electrical box
Medium Possible Cost • • • • • • •
Tiles on floor Repairing leaks Sheetrock Installing sinks and toilets Replacing tub walls Installing doors (including screen doors) Repairing ceiling
Highest Possible Cost • • • • • •
Replacing Windows Repairing sidewalks Building outdoor walls Roofing (depending on size) Building a house or property Rehabilitating a house or property
Our balance sheet consists of office supplies, tools and materials. Broom
Drill
Hammer
Measuring tape Paintbrush
Circular saw Paint roller
Jigsaw Paint sticks
Wrench set Bull float Horses
Wheel barrel Crack joint Ladders
Nails GFI outlet Roll of wire
Screw GFI outlet cover inspention
Trash bags
Caution tape
Tools Shovel
Mouse sander Screwdriver (Phillip) Trout Edger Concrete broom 4’ level
Materials Compound Sheetrock Light switch Light switch cover Sinking nails Ready mix cement(4) Light bulbs
100’ Measuring tape Spatula Screwdriver (flathead) Mage 2’ level
2x4 Curve pins Bucket of quick dry cement
Computer Pencils Folder
Printer Highlighters Business card paper
Office supplies Paper Facsimile Notebooks Calendar Batteries Drawer cart
Receipt books
Funds required and uses C & A Home Remodeling has a list of needs and wants. • Truck • Filing cabinet • Hanging file folder • Label paper • Office building with warehouse or garage • Laptop • Ink for printer • Ink for Copier • Uniforms • Tools o Dust pan o Markers o Electric drill (2) o Circular saw o Sheetrock drill o Finish nailer o Power stapler o Hex keys • Folders • Tool Boxes • Copier • Credit Card machine • Scanner • Ink for Fax machine • Bar code system • Office equipment • Office supplies • Communications (phone, internet, mobile, PDA) • GPS • Stamp Machine
Pens Envelopes Proposal
Layout of Store
Truck entrance
Broom Trash bags
Drills Hammer screwdriver measuring tapes
cement
tile s
tar
Rakes shovels
Wood
sheetrock
Roofing paper
Tools Spatulas
Paint brushes
Materials Door knobs locks
Wheel barrel
screws
Vending
Reception desk
nails
Compound paint Electrical equipment plates wires
Office
Office
Consulting room
Seating/waiting area
Conference rm
• • • • • • • • •
Space to run your business (office, storefront, manufacturing, warehousing) Insurance Utilities (electricity, heat, water) Maintenance Advertising Labor (all the individuals it will take to run your business) Business licenses Raw materials/packaging materials Legal/Accounting
Portfolio
C & A Home Remodeling is making plans to grow our business by open other businesses such as an Arcade, Computer repair store, Arts & Crafts store and much more. Below are some investment ideas out of a few. Arts & Crafts Store • • • • • • • • • • • • •
Friendship bracelets Beads Necklaces Crochet blankets Stamps Potholders Candles Soaps Beans Macaroni art Decorative Cards Craft Classes Much more
Computer Repair Shop • • • • • •
Computer & Typing Classes Services o Fix Computers o Sell Computers, laptops, accessories & parts Software Hardware Networking Much more
Arcade • • • • • • • •
Arcade Games Air Hockey Coin OP Sit down drivers Shooters Fighters Pool Tables Kiddy Rides
• • •
Much more Pin Balls Much more
Bowling Alley • • • •
Self Explanatory With food service Arcade Much more
Spa & Relaxation Center • • • • • •
Mud Pools Jacuzzi Steam room Massages Tanning Much more