Business And Tourism

Internet resources for

business and tourism

: social sciences www.intute.ac.uk/socialsciences/

Internet resources for business and tourism

The best of the Web

Intute

Welcome to this guide to the best of the Web for Business and Tourism.

This booklet is brought to you by Intute, a free Internet service providing you with access to the very best Web resources for education and research, evaluated and selected by a network of subject specialists.

In these pages you will find a selection of some of the most useful websites for students, lecturers and researchers. The selection is by no means exhaustive, but it should give you a flavour of the range of resources available on the Internet for education and research.

Supporting your Internet research For those interested in exploring the wider Web, we offer free Internet search and training services for further and higher education via Intute – details of these can be found at the end of the guide.

Contents Bibliographic databases

1

Reference materials

2

Journals

3

Papers/articles/reports

4

Online books

4

Datasets

5

Educational materials

6

Resource guides

7

Organisations/societies

8

Research projects/centres Government bodies

www.intute.ac.uk

Expert advice Intute services are developed in collaboration with staff from over seventy universities, colleges and research institutions across the UK – pooling expertise to share nationally. Your guide for this booklet is:

: social sciences – based at the Universities of Bristol and Birmingham, working in partnership with the University of Newcastle upon Tyne. Intute is funded by the Joint Information Systems Committee (JISC) with support from the Economic and Social Research Council (ESRC) and the Arts and Humanities Research Council (AHRC).

Contact: www.intute.ac.uk/feedback.html

9 10

News services

11

Mailing lists

12

Note: Intute was formerly known as the Resource Discovery Network (RDN). Intute: Social Sciences comprises the former RDN hubs, SOSIG and Altis.

Cover images: “London looking East from CityPoint” and “Shade of an umbrella” from: www.istockphoto.com/

A PDF copy of this booklet can be downloaded from: www.intute.ac.uk/socialsciences/support.html

Internet resources for business and tourism

Bibliographic databases Many large, commercial databases are free to members of UK higher and further education institutions, if your library has paid a subscription. You may need an ATHENS username and password from your library.

COPAC http://copac.ac.uk/ COPAC is a freely available bibliographic catalogue of 24 of the major university research libraries in the UK and Ireland, plus the British Library, National Library of Wales and the National Library of Scotland.

ISI Web of Knowledge Service for UK Education http://wok.mimas.ac.uk/ Web of Knowledge has several large databases of interest to economics and business researchers, including the Social Sciences Citation Index; a large bibliographic database of a wide range of journals, the Journal Citation Report; which provides statistical data on the relative importance of journals within a subject area and ISI Proceedings, an index of social science related conferences.

Zetoc: Electronic Table of Contents from the British Library http://zetoc.mimas.ac.uk/ Zetoc provides access to the British Library’s Electronic Table of Contents of around 20,000 current journals and around 16,000 conference proceedings published per year. It’s well worth signing up for the free email alerting service, which will then email you details of new publications in your subject area as they appear.

http://www.zetoc.mimas.ac.uk/

www.intute.ac.uk/socialsciences/

1

Internet resources for business and tourism

Business Source Premier http://www.epnet.com/thisTopic.php? topicID=2&marketID=1 From EBSCO Information Services, this business research database contains full text scholarly journals and business periodicals, from 1965 onwards. Coverage includes marketing, management, economics, finance and accounting. The database also includes country economic reports from the EIU, Global Insight, ICON Group and Country Watch. Institutional subscription required.

Hospitality and Tourism Complete http://www.epnet.com/thisTopic.php?marketID=1&topicID=418 From EBSCO Information services, this database covers scholarly research and industry news relating to all areas of hospitality and tourism, from 1965 onwards. There is full text for more than 200 publications, including periodicals, company reports and books. Sources are both domestic and international. Institutional subscription required.

Leisure Tourism Database http://www.leisuretourism.com / Produced by CABI Publishing; this database is a valuable current awareness and research tool; covering leisure, recreation, tourism and hospitality. Contents include abstracts and full text articles, news, spotlights, reports and analyses of specific subjects. All articles are archived and fully referenced. Institutional subscription required.

Reference materials FOR BUSINESS Onepine http://www.onepine.info/ This site is an invaluable reference tool for anyone studying or teaching management. It offers information and links to management thinkers, models, theories, organisational behaviour, group dynamics, training and more. Very good for business students who are beginning their research.

FOR TOURISM CIA World Factbook http://www.odci.gov/cia/publications/factbook/ This site provides a detailed profile of each country, covering geography, people, government, economy, communications, transportation, military and transnational issues. There are maps of each country and larger areas. The site also has a listing of selected international environmental agreements. Both the current and previous Factbooks are available for download as a zip file.

2

www.intute.ac.uk/socialsciences/

Internet resources for business and tourism

Journals FOR BUSINESS People Management http://www.peoplemanagement.co.uk/pm/ This free online journal is produced by the CIPD (Chartered Institute of Personnel and Development). It features the latest developments in human resource management, with articles written in a clear and accessible style. A popular site with Intute: Social Science users.

EIU Executive Briefing http://eb.eiu.com/ EIU Executive Briefing is a service from the Economist Intelligence Unit, the result of collaboration between Harvard Business School Publishing and the Economist. This site offers access to Harvard Business School Publishing’s comprehensive collection of management literature, management articles from Economist Group publications such as The Economist, and a channel featuring management information from other leading sources such as consulting firms and leading business schools. The homepage of the site is available free, and enables users to view headlines and selected articles, access to the full site requires a subscription.

FOR TOURISM Journal of Hospitality, Leisure, Sport & Tourism Education (JoHLSTE) http://www.hlst.heacademy.ac.uk/johlste/ This is a freely available, peer reviewed, international electronic journal from the Higher Education Academy Network for Hospitality, Leisure, Sport and Tourism. It is published during spring and autumn each year and focuses on all aspects of education in the hospitality, leisure, sport and tourism subject areas.

Channel View Publications http://www.multilingual-matters.net/ Channel View Publications publish tourism journals; including Current Issues in Tourism, Journal of Ecotourism, Journal of Sustainable Tourism, Journal of Tourism and Cultural Change and the Journal of Heritage Tourism. Tables of contents and abstracts are freely available online; full text versions are available to subscribers in PDF format from 2004 onwards.

www.intute.ac.uk/socialsciences/

3

Internet resources for business and tourism

Papers/reports/articles FOR BUSINESS Manchester Business School: Working Papers http://www.mbs.ac.uk/research/working-papers/ Freely accessible working papers from one of the UK’s leading business schools. (Other business schools’ research pages or publications are also listed in the Business section of Intute: Social Sciences.)

Management Research Network http://www.ssrn.com/mrn/ This virtual community is hosted by the Social Science Research Network in the USA. There is access to a vast database of working papers, journals and announcement of events and academic job vacancies. Access to some papers is fee-based.

FOR TOURISM Europa: Enterprise: Publications by Theme: Tourism http://ec.europa.eu/enterprise/library/lib-tourism/ A list of tourism publications from the European Commission categorised into guides, studies, conference proceedings, statistics and projects. Most of the documents are available in English as well as several other languages, and many are available to download online, some are also available in summary format.

Online books FOR BUSINESS Business Research Methods http://www.oup.co.uk/isbn/0-19-925938-0/ This book, by Alan Bryman and Emma Bell, provides a great introduction to business research methods for students or lecturers. It covers research strategies and designs; interviewing, software; qualitative versus quantitative research; methods such as focus groups; analysing and writing up the research. Popular with Intute Business users!

FOR TOURISM Town and Tourists http://bllearning.co.uk/live/text/town/ From the British Library’s Texts in Context series, this selection explores how towns become tourist attractions; focusing primarily on Lyme Regis and the Peak District. Texts from a particular time period can be selected, including poetry, guidebooks, catalogues and satires. This collection is illustrated with original sources, for which bibliographic details are provided.

4

www.intute.ac.uk/socialsciences/

Internet resources for business and tourism

Datasets Electronic access to large (and often previously inaccessible) collections of data:

FOR BUSINESS INSEE http://www.insee.fr/en/home/home_page.asp The French national statistics site, with data on enterprises, retail trade, consumer prices and more. Available in English too! Intute Business lists statistics sites for many other countries.

Kompass http://www.kompass.com/ Kompass is a trade directory, which has information on 1.7 million companies and 23 million key product references in over 70 countries. Some information is available free of charge and the rest is available on a paid access (time based subscriptions and pay per view credit units).

National Statistics Online http://www.statistics.gov.uk/ A must-view website. It offers summaries, reports and detailed data on Britain’s economy, population and society at national and local level, many available free of charge.

FOR TOURISM National Statistics: Transport, Travel and Tourism http://www.statistics.gov.uk/CCI/nscl.asp?ID=8141&x=10&y=7 Government data produced to high official standards as set out in the Official Statistics Code of Practice. Coverage within this section includes business tourism, domestic tourism, overseas tourism, visitor expenditure, disability and transport and transport finance and expenditure.

Star UK http://www.staruk.org.uk/ The official website of the UK Research Liaison Group. Find background information on UK tourism, inbound and domestic tourism trends by country and region, the latest monthly data, statistics and surveys on visitor attractions, accommodation, day visits, business tourism facts, and employment in tourism. Also included are links to national research projects, an abbreviations and acronyms guide, and links to related trade bodies and tourist boards.

WTO Facts and Figures http://www.world-tourism.org/facts/menu.html These statistics from the World Tourism Organisation (WTO) provide comprehensive information on international tourism worldwide, including international tourist arrivals, tourism receipts and expenditure. www.intute.ac.uk/socialsciences/

5

Internet resources for business and tourism

Educational materials Find online material to support learning and teaching.

FOR BUSINESS Internet Business Manager http://www.vts.intute.ac.uk/tutorial/business-manager/ Internet Business Manager is a free “teach yourself” tutorial on the Web, looking at Internet information skills for business and management students and lecturers in Higher Education. It is part of the Intute: Virtual Training Suite, a set of subject-based tutorials covering a wide range of subjects. See also Internet for Business Studies, a similar tutorial designed for a Further Education audience. http://www.vts.intute.ac.uk/tutorial/bus/

Biz/ed http://bized.ac.uk/ Biz/ed is a unique eLearning service for Business and Economics, developed for both the further and higher education curriculum in the UK. It offers a huge variety of online learning materials. Includes great materials for travel and tourism educators. A dynamic and innovative service.

FOR TOURISM Current Practice Case Studies: Sustainable Development http://www.hlst.heacademy.ac.uk/resources/cases/sustainability.html From the Higher Education Academy Network for Hospitality, Leisure, Sport and Tourism website, this page lists and describes case studies of how sustainable development issues have been included in HLST programmes, with assessment examples, module guides and links to external sites of interest.

National Qualifications Online : Travel and Tourism http://www.ltscotland.org.uk/nq/subjects/Travelandtourism.asp This is the travel and tourism section of the National Qualifications Online website, which is managed by Learning and Teaching Scotland. This page links to resources that are suitable for both students and teachers at intermediate and higher levels. The resources are freely available for download.

Internet for Travel and Tourism http://www.vts.intute.ac.uk/tutorial/travel/ Part of the Intute: Virtual Training Suite, this tutorial is aimed at travel and tourism students and lecturers, particularly in further education, who want to improve their knowledge of the best Internet resources for this subject.

6

www.intute.ac.uk/socialsciences/

Internet resources for business and tourism

Resource guides Specialist subject sites to explore:

FOR BUSINESS Accounting History Gateway http://www.icaew.co.uk/library/index.cfm?AUB=TB2I_27022 This service is hosted by the library of the Institute of Chartered Accountants in the UK. It offers reading lists, links, an accounting history bookshop, the Accounting Historians’ Guide to London and even information on company histories.

Gurusonline.net http://gurusonline.tv/ A great site which brings you the very latest management trends and thinkers. It is run by a Portuguese management and technology journalist and features interviews with cutting-edge management thinkers and business people.

FOR TOURISM Planeta.com: Exploring Ecotourism Resource Guide by Ron Mader

http://gurusonline.tv/

http://www.planeta.com/ecotravel/etour.html This comprehensive guide to ecotourism provides a definition for this form of travel, including information on the International Year of Ecotourism, discussion of community tourism and educational travel. There is a special feature of ecotourism in Mexico and a traveller’s guide to ecotourism, a developer’s guide and a policy maker’s guide.

John Beech’s Travel and Tourism Information Gateway http://www.stile.coventry.ac.uk/cbs/staff/beech/tourism/index.htm This website is designed to be a starting point for British university students wishing to search the Web for data sources relevant to coursework for travel and tourism modules on Bachelor and Masters Degree programmes, and also for tourism staff undertaking desk research.

www.intute.ac.uk/socialsciences/

7

Internet resources for business and tourism

Organisations/societies Most organisations now have their own website. Here are some examples:

FOR BUSINESS The Business, Management and Accountancy Subject Centre of the Higher Education Academy (BMAF) http://www.business.heacademy.ac.uk/ This is one of 24 subject specific centres aiming to promote high quality learning and teaching practice in UK higher education Visit the site and find out about their workshops, resources, publications, news and events. (Formerly known as LTSN BEST).

Chartered Institute of Personnel and Development http://www.cipd.co.uk/ CIPD is the professional body for anyone working in or researching human resources and is recognised as the leading authority in the field. This site has essential resources on HR issues and strategy.

FOR TOURISM Higher Education Academy Network for Hospitality, Leisure, Sport and Tourism http://www.hlst.heacademy.ac.uk/ This is one of 24 subject specific centres aiming to promote high quality learning and teaching practice in UK higher education. The site features a calendar of events, current news items, a catalogue of recent publications, research gateway, resource guides, case studies and more.

SPRIG: Promoting information in Hospitality, Leisure, Sport and Tourism http://www.sprig.org.uk/ SPRIG is aimed at publishers, academics, students, practitioners and people who work in libraries and information services. The site contains information about the organisation; its events and publications as well as guides to information sources on different aspects of hospitality, leisure, sport and tourism.

World Tourism Organisation (WTO) http://www.world-tourism.org/ This is the website for the leading international organisation in the field of travel and tourism. It serves as a global forum for tourism policy issues and a practical source of tourism know how. The site provides information about the WTO and its activities.

8

www.intute.ac.uk/socialsciences/ www.intute.ac.uk/artsandhumanities/

Internet resources for business and tourism

Research projects/centres Use Intute: Social Sciences to keep up with the latest research.

FOR BUSINESS Cultures of Consumption http://www.consume.bbk.ac.uk/ An ESRC and AHRC-funded research programme on consumption in a global context. “Research projects cover a wide range of subjects, from UK public services to drugs in East Africa, London’s fashionable West End to global consumer politics.”

London School of Economics: Business History Unit http://www.lse.ac.uk/collections/BHU/ This is just one of many top research centres at LSE. Considering the current popularity of business history, we thought it deserved a mention.

FOR TOURISM Christel DeHaan Tourism and Travel Research Institute (TTRI) http://www.nottingham.ac.uk/ttri/ The TTRI is a research and teaching unit based at Nottingham University Business School. Its mission is to undertake quality research and provide research led teaching which will contribute to government and business policy formation. The site contains information about the Institute, a section on postgraduate study opportunities, details of research and publications and access to full text research articles.

World Travel and Tourism Council (WTTC) http://www.wttc.org/ The WTTC is a research body and forum for the private sector of the worldwide travel and tourism industry. It aims to raise awareness of the importance of the industry in terms of employment and economic benefits. The site contains information on the organisation and its members, regional programmes, country and regional reports which include very current tourism statistics, and a ‘Competitiveness Monitor’ databank, which contains information on a range of countries indicating their competitiveness in terms of economic development, price, infrastructure, environment, technology and social development.

www.intute.ac.uk/socialsciences/

9

Internet resources for business and tourism

Government bodies Public services and government information online.

FOR BUSINESS Direct.Gov http://www.direct.gov.uk/ Direct.Gov is the official Internet gateway to UK government information for the British public and forms part of the UK’s eGovernment initiative, to deliver public services directly via the Internet. A huge site, but divided into sections and with plenty of information relating to business.

Companies House http://www.companieshouse.gov.uk/ Companies House is responsible for company registration in Great Britain. It also has a key role in providing information about British companies. As well as containing searchable details of companies, the site has surveys and links to related sites. Basic company information is free, but other data has to be paid for.

FOR TOURISM Department for Culture, Media and Sport: Tourism http://www.culture.gov.uk/tourism/ A number of government reports are available for downloading in full text. Statistics, news and a wealth of information about tourism policy matters relating to the UK are accessible from the site.

United Nations Environment Programme (UNEP) Tourism Programme http://www.uneptie.org/pc/tourism/ This site provides substantive and balanced information on sustainable tourism and ecotourism, with relevant links throughout the text. In addition, guidance on best practice within the discipline is also provided, while abstracts for many of the publications are offered for sale.

http://www.uneptie.org/pc/tourism/

10

www.intute.ac.uk/socialsciences/

Internet resources for business and tourism

News Services Find the latest news online.

FOR BUSINESS BBC Business http://news.bbc.co.uk/1/hi/business/ This excellent site pulls together the BBC’s business output. It includes educational materials, television programmes, news, and a work and careers area.

Guardian Unlimited Business Latest http://www.guardian.co.uk/business/ This site belongs to the Guardian Newspaper and is a roundup of business news, mainly about the UK. Examples of subjects covered are house prices, unemployment figures, the euro, wealth surveys and company news.

FT.com http://news.ft.com/ The FT website offers daily highlights from the FT newspaper, including today’s top story and the most important story from Europe, Asia/Pacific and the Americas. Also contains a daily article on technology and a news in brief section which contains summaries of 15–20 stories.

FOR TOURISM Air and Business Travel News http://www.abtn.co.uk/ This is a weekly news review (updated every Monday) aimed at the UK aviation and tour operator industry as well as regular travellers. News headlines and summaries of topical issues are offered. Examples of topics covered include passenger health and safety, airlines, tourism trends, airline technology, customer services, and developments in hotel and car rental services.

BBC Travel News http://www.bbc.co.uk/travelnews/ This is the most up to date source for travel planning within the UK, whether you are driving or using public transport. These pages also feature the main travel related news stories and live Web cam links.

www.intute.ac.uk/socialsciences/

11

Internet resources for business and tourism

Mailing lists Great for networking with like-minded people:

JISCmail http://www.jiscmail.ac.uk/ JISCmail provides tools for setting up and running email discussion lists and is free to members of the HE and FE community in the UK. There are a number of lists for business and tourism and you can often browse the archives of previous discussions. If there isn’t a list already, you can easily set one up yourself and invite others to join. Some examples:

FOR BUSINESS MANAGEMENT-RESEARCH http://www.jiscmail.ac.uk/lists/management-research.html A key mailing list for anyone interested in management research methodology. It’s a busy list and so it’s worth browsing the archives.

BUSINESS-RESEARCH http://www.jiscmail.ac.uk/lists/business-research.html This list is great for business/organisation studies researchers or groups seeking to network with academic peers and improve the quality of their research. An active list which is a good resource for researchers.

FOR TOURISM LIS-SPRIG http://www.jiscmail.ac.uk/lists/LIS-SPRIG.html The aim of this list is to facilitate communication about hospitality, leisure, sport and tourism information, events and publications; archives date back to November 1999.

TOURISM http://www.jiscmail.ac.uk/lists/tourism.html This mail list is for academics and researchers in the higher and further education sectors working in all areas of tourism; archives date back to September 1998.

TOURISM-MARKETING http://www.jiscmail.ac.uk/lists/tourism-marketing.html This mail list is aimed at academics, researchers and practitioners working in tourism marketing; archives date back to September 1998.

TOURISMANTHROPOLOGY http://www.jiscmail.ac.uk/lists/tourismanthropology.html This list is aimed at all practitioners with an interest in tourism, and in particular the anthropological issues associated with it. The list also aims to promote both scholarly and applied research in the field of tourism; archives date back from September 1998.

12

www.intute.ac.uk/socialsciences/

Discover the best of the Web using Intute The Internet can be a powerful tool for learning, teaching and research, offering a huge range of resources and services. However, finding relevant information online can be a daunting task, and issues of trust, quality and poor search skills are very real and significant concerns – particularly in education and research contexts. Intute exists to help students, teachers, researchers and librarians make sense of the Web by providing access to the very best Internet resources for education and research, selected and evaluated by a network of subject specialists.

: social sciences •

The Internet catalogue provides access to thousands of high-quality Internet resources, selected and described by subject specialists, and covers all key areas of the social sciences.

•

The Virtual Training Suite offers free Internet training with a set of “teach-yourself” online tutorials, designed to help students develop their Internet research skills.

•

Free support materials for universities and colleges, such as flyers, posters, leaflets and presentations as well as a range of “best of the Web” subject booklets.

•

The Social Science conferences and events database allows you to browse through professional development opportunities by subject.

Getting involved with Intute • Sign up for a personal MyIntute account, which provides weekly email updates of recently reviewed websites and allows you to save resources of interest.

•

www.intute.ac.uk

Working with Intute. Join our community of users of online resources by suggesting sites for the database or embedding Intute services in your own websites and Virtual Learning Environments using our sophisticated MyIntute Include services.

Contact: www.intute.ac.uk/feedback.html

July 2006