Bus Org A 07

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Types of managers

1

Module 07-Types of managers

Types of managers (management level) 





2

First-line managers - responsible for the work of operating employees only, not of other managers Middle managers - responsible for lower-level managers and sometimes for operating employees; report to more senior managers Top managers - responsible for the overall management of the organization; establish operating policies and guide the organization’s interaction with its environment Module 07-Types of managers

Types of managers (management level) TOP

Middle FL

3

Middle FL

Middle FL

Middle FL

Module 07-Types of managers

Types of managers (scope of activities) 



4

Functional managers - responsible for just one organizational activity, such as finance or human resources management General managers - responsible for all functional activities, such as production, sales, marketing, and finance, for an organization such as a company or subsidiary

Module 07-Types of managers

Types of managers (scope of activities) GM

VP-Mktg Senior sales manager

JSM

5

JSM

VP-Prod

Senior sales manager

JSM

JSM

Production manager

FM

FM

Production manager

FM

FM

Module 07-Types of managers

Basic managerial skills 





6

Technical skill - the ability to use the procedures, techniques, and knowledge of a specialized field Human skill - the ability to work with, understand, and motivate other people as individuals or in groups Conceptual skill - the ability to coordinate and integrate all of an organization’s interests and activities. Module 07-Types of managers

Managerial level and skills Relative skills needed for effective performance at different levels of management

Top management Middle management First-line management

7

CONCEPTUAL HUMAN TECHNICAL

Module 07-Types of managers

Effective vs successful managers  

Fred Luthans and associates studied more than 450 managers “Do managers who move up most quickly in an organization do the same activities and with the same emphasis as managers who do the job best?” F. Luthans, “Successful vs. Effective Real Managers,” Academy of Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988)

8

Module 07-Types of managers

Activities of effective vs successful managers

9

Module 07-Types of managers

Effective vs successful managers 

 

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Successful managers do not give the same emphasis to the four activities as do effective managers Promotions are not solely based on performance Social and political skills play an important role in getting ahead in organizations

Module 07-Types of managers

The manager, the skills, the job Level Top Middle First-line 11

Skills

Activities

CONCEPTUAL &

PLANNING

HUMAN

& ORGANIZING

BALANCE

BALANCE

TECHNICAL &

LEADING &

HUMAN

CONTROLLING

Module 07-Types of managers

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