Types of managers
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Module 07-Types of managers
Types of managers (management level)
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First-line managers - responsible for the work of operating employees only, not of other managers Middle managers - responsible for lower-level managers and sometimes for operating employees; report to more senior managers Top managers - responsible for the overall management of the organization; establish operating policies and guide the organization’s interaction with its environment Module 07-Types of managers
Types of managers (management level) TOP
Middle FL
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Middle FL
Middle FL
Middle FL
Module 07-Types of managers
Types of managers (scope of activities)
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Functional managers - responsible for just one organizational activity, such as finance or human resources management General managers - responsible for all functional activities, such as production, sales, marketing, and finance, for an organization such as a company or subsidiary
Module 07-Types of managers
Types of managers (scope of activities) GM
VP-Mktg Senior sales manager
JSM
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JSM
VP-Prod
Senior sales manager
JSM
JSM
Production manager
FM
FM
Production manager
FM
FM
Module 07-Types of managers
Basic managerial skills
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Technical skill - the ability to use the procedures, techniques, and knowledge of a specialized field Human skill - the ability to work with, understand, and motivate other people as individuals or in groups Conceptual skill - the ability to coordinate and integrate all of an organization’s interests and activities. Module 07-Types of managers
Managerial level and skills Relative skills needed for effective performance at different levels of management
Top management Middle management First-line management
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CONCEPTUAL HUMAN TECHNICAL
Module 07-Types of managers
Effective vs successful managers
Fred Luthans and associates studied more than 450 managers “Do managers who move up most quickly in an organization do the same activities and with the same emphasis as managers who do the job best?” F. Luthans, “Successful vs. Effective Real Managers,” Academy of Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988)
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Module 07-Types of managers
Activities of effective vs successful managers
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Module 07-Types of managers
Effective vs successful managers
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Successful managers do not give the same emphasis to the four activities as do effective managers Promotions are not solely based on performance Social and political skills play an important role in getting ahead in organizations
Module 07-Types of managers
The manager, the skills, the job Level Top Middle First-line 11
Skills
Activities
CONCEPTUAL &
PLANNING
HUMAN
& ORGANIZING
BALANCE
BALANCE
TECHNICAL &
LEADING &
HUMAN
CONTROLLING
Module 07-Types of managers