Bus Org A 05

The four management activities Module 05-Four management activities

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Management The process of planning, organizing, leading, and controlling the work of organization members and of using available organizational resources to reach stated organizational goals. Module 05-Four management activities

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Organizational performance The measure of how efficient and effective an organization is-how well it achieves appropriate objectives

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Efficiency vs Effectiveness Efficiency

Effectiveness

• The ability to minimize the use of resources in achieving organizational objectives • “Doing things right”

• The ability to determine appropriate objectives • “Doing the right thing”

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4 main management activities • • • •

Planning Organizing Leading Controlling

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Planning • the process of establishing goals and a suitable course of action for achieving those goals • includes defining goals, establishing strategy, and developing plans to coordinate activities

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Organizing • the process of engaging two or more people in working together in a structured way to achieve a specific goal or set of goals • determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made Module 05-Four management activities

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Leading • the process of directing and influencing the task-related activities of group members or an entire organization • includes motivating subordinates, directing others, selecting the most effective communication channels, and resolving conflicts Module 05-Four management activities

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Controlling • The process of ensuring that actual activities conform to planned activities • Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations

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Interactive nature of the management process

Planning

Controlling

Organizing

Leading Module 05-Four management activities

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