TEAM EFFECTIVENESS EFFECTIVENESS FOR FORHIGHER HIGHERPERFORMANCE PERFORMANCE TEAM 17 & 18 November 2009 17 & 18 November 2009
MPC SOUTHERN SOUTHERN REGION REGION OFFICE OFFICE MPC In organisations throughout the world, smart leaders are moving away from the traditional work structures that stifle creativity, innovations and change. These leaders are redesigning work to include teams at all levels of their organisations. They are beginning to realise that teams offer many advantages over the traditional ways of organising the workforce. Also, team members are held accountable for maintaining and improving the processes undertaken by their co-member. In the final analysis, team building is the single most important factor that can bring a team together in the pursuit of a common goal. Objectives
At the end of the programme, participants should be able to:
Describe the characteristics of a team mission statement and use the criteria to develop effective team goals
Identify stages of team development
Use the proper roles in their team structure
Identify barriers to team’s communication process and practice strategies from giving and receiving feedback in order to improve team communication
Determine the source of conflicts that arises in teams and practice strategies for dealing with team conflict. Day 1
Team Purpose Stages of Teams Development
Decision-Making and Problem Solving Managing Team Conflict
Team Member Roles Team Communication
Self-Authorised Team Leadership
Day 2
PAYMENT:
WHO SHOULD ATTEND:
RM600 per person (50% discount for nonSME and 80% for SME company). (include course materials, certificate, lunch and coffee breaks)
Managers and Supervisors whose work results depend on their ability to lead and manage teams in their organisations
(Closing Date: 9 November 2009)
For more information, please contact:
Eamizan Hasim e-mail:
[email protected] MALAYSIA PRODUCTIVITY CORPORATION NO. 8, JALAN PADI MAHSURI, BANDAR BARU UDA, 81200 JOHOR BAHRU TEL: 07-2377422, FAX: 07-2380798, TOLL FREE: 1 800 88 1140
www.mpc.gov.my
TRANSFORMATION, INNOVATION, PARTNERSHIP