GLENROY A. WOOD 13 Begonia Drive, Kingston 7, Jamaica W.I. (876) 392-8087 ●
[email protected]
March 29, 2007 Mrs. Lorna Stewart, Human Resource Manager, Bank of Nova Scotia Jamaica Limited, 35-45 King Street, Kingston, Jamaica W.I. Dear Mrs. Stewart, I am interested in a Teller position at Bank of Nova Scotia Jamaica Limited. My experience– which includes more than five years of providing quality customer service, managing cash and developing long-term customer relationships–together with my training and enthusiasm, will enable me to successfully contribute to your operations as a Teller. I have an innate attention to detail and zero tolerance for errors. In addition, most of my positions have placed me in situations that require multitasking and prioritizing–areas in which I thrive. My academic credentials exceed those of an Associate’s Degree and include certifications in English, Mathematics, Accounting, Business Studies and Economics. I am currently reading for undergraduate degrees in Accounting and Management Studies at The University of the West Indies, Mona. I hope that this summary of my education and experience will encourage you to consider me as a candidate for a Teller position within your organization. I invite you to contact me at
[email protected] or (876) 392-8087 so that we can determine if we are, in fact, a good match. Thank you for your time and consideration. Sincerely,
Glenroy A. Wood Enc.: Résumé
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GLENROY A. WOOD 13 Begonia Drive, Kingston 7, Jamaica W.I. (876) 392-8087 ●
[email protected]
BANK TELLER Self-motivated individual with exceptional customer service, communication and organizational skills, encompassing key values of integrity, honesty, appreciation, teamwork, growth and results-orientation with an eye toward continuous improvement. •
Customer service
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Long-term customer relationships
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Strong communication skills
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Team member
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Patience and humour
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Accurate and thorough
SUMMARY OF QUALIFICATIONS •
PC proficiency in business applications including Microsoft Word, Excel and PowerPoint.
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Credits and passes in G.C.E. Advanced Level Accounting, Economics, Business Studies and General Paper.
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Distinctions, credits and passes in C.X.C. General Proficiency English A, Mathematics, Principles of Accounts, Principles of Business, Social Studies, Electricity/Electronics and Spanish.
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Quick problem solver while dealing with new concepts, systems and procedures.
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Upbeat and positive attitude.
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Resourceful, efficient and highly ethical, with a strong work ethic.
EDUCATION •
Pursuing B.Sc. in Accounting and Management Studies, anticipated 2008 The University of the West Indies (UWI), Mona, Kingston 7, Jamaica. 2002-Present o Received Jamaica Government Exhibition Scholarship. 2003
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Montego Bay Community College, Montego Bay, St James.
2000-2002
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Rusea’s High School, Lucea, Hanover.
1995-2000
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GLENROY A. WOOD 13 Begonia Drive, Kingston 7, Jamaica W.I. (876) 392-8087 ●
[email protected]
EMPLOYMENT HISTORY •
Lab Technician, Commuting Students’ Lounge, UWI 2006-Present A.Z. Preston Hall, UWI 2002-2005 o All aspects of opening and closing the facility, including booting up computers, communicating with supervisor, counting and recording cash receipts, caring for all client concerns and updating the accounts of the lab users.
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Junior Manager, Galaxy Video Game Store, Lucea, Hanover 2001-2002 o Controlled the receipts from cash sales, kept lines of shoppers moving with courtesy and humour, developed customer relationships for long-term loyalty. Known for treating customers like family.
RELEVANT CAPABILITIES • • •
Preparing income statements, balance sheets, statements of changes in equity and cash flow statements in compliance with International Accounting Standards. Analyzing financial performance of business operations. Preparing bank reconciliation statements.
REFERENCES AVAILABLE ON REQUEST
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