Blue Dump Error5

Fatal Exception Error Message When Attempting to Connect to the Internet

This article was previously published under Q252523 If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS When you attempt to connect to the Internet, your computer may generate the following error message: Fatal Exception 06 has occurred at 0028:c008ad6a in VxD HookTDI (01) + 00002FE2. The current application will be terminated. Back to the top

CAUSE This issue can occur after you uninstall the Junior Net Firewall program. Back to the top

RESOLUTION To resolve this issue, contact the manufacturer of the Junior Net Firewall program to inquire about the availability of a fix for this issue.

To work around this issue: 1. Click Start, click Run, type system.ini, and then click OK. 2. In the [386enh] section, type a semi-colon before the following line: Device=C:\progra~1\junior~1\jrfrwall.vxd 3. On the File menu, click Save, quit any running programs, and then restart your computer. Back to the top

MORE INFORMATION The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Back to the top