Blue Dump Error3

Err Msg: A Fatal Exception 0E Has Occurred at 0028:C02A0201... View products that this article applies to. Article ID

: 187214

Last Review : January 23, 2007 Revision

: 1.3

This article was previously published under Q187214 If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 Windows 98 and Windows Me Error Message Resource Center

On This Page SYMPTOMS CAUSE RESOLUTION Windows 95 and Windows 98 Windows 95 Windows 98 Windows Me MORE INFORMATION

SYMPTOMS While you are installing Windows and Setup restarts your computer for the last time, you may receive the following error message on a blue screen: A fatal exception 0E has occurred at 0028:C02A0201 in VXD IOS(04)+00001FC9. Back to the top

CAUSE This issue can occur if Corel CD Creator 2.0 is installed on your computer. Windows is incompatible with the Cdraspi.vxd file installed by Corel CD Creator 2.0. Back to the top

RESOLUTION To resolve this issue, follow these steps: Back to the top

Windows 95 and Windows 98

1. Start Windows 95/98 in Safe mode. To do so, follow the steps in the appropriate section below:

Windows 95 Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.

Windows 98

2. 3. 4. 5. 6.

Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu. Click Start, point to Find, and then click Files Or Folders. In the Named box, type cdraspi.vxd, and then click Find Now. In the list of found files, right click the Cdraspi.vxd file, and then click Rename. Type a new name for the Cdraspi.vxd file (such as Cdraspi.xxx), and then press ENTER. Restart your computer normally. Back to the top

Windows Me

1. Start Windows Me in Safe mode: Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu.

2. 3. 4. 5. 6.

Click Start, point to Search, and then click Files or Folders. In the Search for files or folders named box, type "cdraspi.vxd", and then click Search Now. In the list of found files, right click the Cdraspi.vxd file, and then click Rename. Type a new name for the Cdraspi.vxd file (such as Cdraspi.xxx), and then press ENTER. Restart your computer normally. Back to the top