Black Knight Angel Fund.pdf

TECHNOLOGY PARTNER PROPOSAL Prepared for Black Knights Angel Fund.

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I. Introduction iProgrammer is pleased to submit this proposal to Black Knights Angel Fund for the development of their web application . We see excellent synergies between us and are excited to be part of this association. We respectfully submit the following proposal (valid till September 2017), which includes information about our capabilities, methodology, example projects and other pertinent information for consideration.

II. Approach and Methodology We approach each project as a true collaboration in ideation - the process of creating new Ideas. We offer our expertise and guidance whenever needed to ensure that the entire process is as smooth and enjoyable as possible. iProgrammer’s commitment to quality is with you from concept through to postimplementation support so you can sleep well both during and after the development process. We believe the ideation process begins the moment we connect with our clients. Our goal is to provide strategies and solutions that go beyond the expected. To make sure we deliver, we embrace the ideation process. Through this process listen hard to our customer's goals (and then listen again).

Management Approach We approach each client engagement using a documented set of policies, processes, and procedures. Each client is assigned a project manager who acts as the primary point of contact for your organization. This project manager guides the project team through the development process to ensure timely and high-quality completion. The iProgrammer team uses a comprehensive set of checklists, tasks and procedures that are tailored to each client. In addition, daily project status meeting are held that focus on answering three questions: (a) What have you done since yesterday? (b) What are you planning to do today? And

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(c) Do you have any problems preventing you from accomplishing your goal? This transparency and daily review of progress mitigates risk and ensures that close management of the project occurs at every stage. Behind the scenes the project manager coordinates with the executive team to ensure service quality. iProgrammer uses many technologies to manage projects, including: Pivotal Tracker, Basecamp, and Skype. These systems allow us to systematically manage complex projects. Development Process iProgrammer will guide Black Knights Angel Fund through the following discovery, planning, design and production process. Adhering to this process will ensure a successful outcome. Our process starts with Phase 0. iProgrammer’s goal in this analytical phase is to define features concretely, determine technology integration specifics, and prioritize features so that investment is made in those areas that will provide the greatest return on investment for Black Knights Angel Fund. 

Phase 0

o o o o

Strategic Analysis and Planning Information Architecture Wireframes Technical System Design



Phase 1

o o o o o o o

Graphic and User Interface Design Content Creation Implementation Testing Training and Documentation Launch Post Launch Support and Maintenance

Hosting iProgrammer does not offer hosting services. We work with third parties whose business is to provide hosting. Our customers have direct relationships with these vendors, although we can manage the relationship should our customer so desire. We generally recommend that clients procure a managed hosting solution. Managed hosting can be for a dedicated or virtualized server environment. By selecting managed hosting clients are able to rely on the hosting provider to manage the network, hardware, and software stack infrastructure 24/7/365 as part of the hosting costs. Launch iProgrammer works with our clients to ensure a smooth launch. We build a detailed launch plan that plans out each step in the process and who is responsible for that step. We will perform a trial run of this process and ensure that the steps work as prescribed. This approach minimizes the chances that an unexpected event will occur and disrupt the process. We also plan for rollback as a contingency if there

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is a problem that results in the inability to launch as planned. app(s)/website(s) go live and as planned.

Our goal is to ensure that the

Post Launch Support and Maintenance iProgrammer works with many of its clients to provide ongoing support for their web properties and can provide this same high level of support to Black Knights Angel Fund. iProgrammer prides itself on being able to provide our clients with responsive service. iProgrammer can provide ongoing support at our standard hourly rate of USD 12 per hour for any labour performed on Monday through Friday between the hours of 10 am and 8 pm. For labour that is performed, at your request, after hours or on the weekend is billed at our emergency rate of USD 15 per hour . Alternatively we can also sign a separate long term (minimum 6 months to maximum 1 year) maintenance contract. You are encouraged to request a copy of this maintenance contract. iProgrammer is available to make functional changes, structural/layout changes, design changes or content changes as per the client’s requirement. In addition, we are available to provide ongoing support of any marketing initiatives. The cost associated with this type of support is hard to estimate as these costs are based on usage, which can vary greatly based on the project and the level of iProgrammer’s involvement.

III. Corporate Experience and Portfolio iProgrammer’s team combines strategic thinking, distinctive design, and emerging technologies to deliver innovative solutions that consistently break new ground. iProgrammer has extensive experience working with more than 300 clients, ranging from small organizations with a local presence to larger multi-national organizations and start-ups. We understand the unique challenges that start-ups can face. Client List

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IV. Company Knowing as much information about the company you are working with is a critical factor in making a decision. To this end, iProgrammer includes the following information to help you get to know us. Overview Founded in early 2007, iProgrammer was created in response to a growing business need for proficient, affordable and dependable programming services without the need for bidding competition or concerns about reliability and price. Our services span a wide range of programming needs – including outsourced product development, custom application development, mobile applications development, cloud server monitoring and maintenance, application maintenance, web designing, search engine optimization, web usability and a host of other useful services. We employ the agile development methodology and follow the Software Development Life Cycle (SDLC) that is suitable for your business applications. Thus our quality and expert programming, our unique development methodology and favourable delivery model ensures completion of projects within stipulated time and provides visibility into the progress of your projects on a daily and weekly basis. With many ongoing contracts and a consistent record of contract renewals, many of them for over 5 years now, is a testimony to our quality, abilities and outstanding service. But you may be wondering if you need to be “technically savvy” in order to use our services. Well luckily for you the word “technology” only resides within our own walls! Yep, you’ll like our friendly staff, and quickly learn that if you want to discuss things “technologically” then you will find plenty of folks here who can do it as well as anyone. But, if you don’t have a clue about all this stuff, don’t worry. You’ll find we don’t speak “techno babble” to anyone unless they ask. Instead, we use good old, “down-to-earthlayman-speak” for making sure you completely understand all aspects of your project. Version 1.0_RFP_ Black Knights Angel Fund (Confidential) Page |5

We have our offices located in USA and India. Why Work With Us? We stand out from the crowd in several ways:      

Unmatched Customer Service. Really. iProgrammer's "Extreme Customer Service" provides personalized attention, continuous communication, immediate action, and definitive followthrough. We listen and we deliver. Helpful Experts. We only hire the best and we invest substantially in their continued education. This translates into skilled and happy employees who are dedicated to our clients’ success. Exceptional Quality. We take pride in our ability to supply excellent solutions. Each is tailored to meet our customers’ need and delivered on time. Technology and Best Practices. We continually identify, test, and deploy new technologies and refine best practices to make a positive impact on our customers’ business. Independent and Objective. We are technology agnostic and vendor neutral. Our experts provide you with sound and independent strategic advice. Honest and Ethical. iProgrammer’s values shape the way we do business. You can read more about them in the section below.

Values iProgrammer’s values shape the way we do our work, the projects we pursue and the interactions we have with our customers, partners and suppliers. We pledge to:        

Be a great company to do business with—for clients and suppliers. Provide only superior services. Foster client communication and provide polite customer service. Educate our clients. Stay creative and be forward thinking, proactive, entrepreneurial and adaptive. Promote trust and credibility through legal and ethical conduct. Promote diversity of experience, culture, ideas and opinions. Contribute proactively to a better community.

V. Your Web Application Web Application to be developed as per the scope of work provided by Black Knights Angel Fund.   

HTML/CSS Frontend Programming Backend Programming o Integration with Content Management System o Payment Gateway Integration

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VI. Highlights & Project Deliverables Attribute

Details

Technology

Open Source Technology

Operating System

Linux

Web Server

Apache/Nginx/Node

Server Scripting Language

PHP/ Laravel

Database

MySQL/Mongo

Client Scripting Language

Javascript

HTML

HTML5, CSS3, Bootstrap

Responsive Design

Yes

Other

AJAX, jQuery

CMS/Framework

Custom

Project Management

You will be able to manage ALL content on the website, upload documents, pictures basically everything on the website can be controlled via the CMS in an very efficient and easy manner.

Forms

Contact Us

SEO

Search Engine Friendly URLs, XML sitemap submission, W3C validation, 301 redirection, Basic Consultation

Meta Tags

Ability to add/edit/delete page title, meta description and meta keywords

Other SEO

On site Optimization, Image Tags Optimization

Google Maps

Location Integration with Google Maps

Google Analytics

Website Statistics and Reports

Blog Integration (Optional)

Yes

Google Custom Search Integration (Optional)

Yes

Reports/Backend

All forms data will be stored in the database and represented to the client in the most readable and downloadable format.

Country Specific Website

Not Applicable

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Multi Lingual Website

Not Applicable

Secure Site (https) (Optional)

Yes

CloudFlare Integration

Subject to client approval.

VII. Best Practices                          

Attention to detail at every stage. Exhaustive use of CSS. Bootstrap framework for HTML. Use of optimized images and minified js files for faster loading of the pages. Images would be named properly and use of alternate text (alt attribute). Logo would always link back to the home page. Minimum vertical scroll and no horizontal scroll. Customized 404 page. Email To and Print functionality for every page. Usage of breadcrumbs as indicators of navigation level with current page and previous page highlighted. Minimum requests to the server so as to avoid page reloading often. Unless the website is not live, would restrict web spiders to crawl the website using robot.txt or with .htacess. All files and folders will have necessary permissions. Secure admin section with .htacess protection. Client and server side validations. Basically all input data will be validated. Use of captcha on all the forms to avoid spam. Error logs would be enabled on the server to track any bugs. Creation of sitemap and placement of sitemap.xml at root. Submission of sitemap.xml to Google Webmaster. Credit card information if any collected will not be stored in database. Personal email account would not be used for testing purpose. All sample data will be deleted before the site goes live. Consistency in appearance and functionality across at least the following browsers: IE8. IE9, IE10, Firefox, Google Chrome, Safari on MAC. Site validation with W3 validator. Verification of website with Google Webmaster Tool. Checking of website with Yslow for performance. Security and Vulnerability testing. Responsive design to cater to all devices and resolutions. All pages would be secure that is they would run on https. The client would need to purchase a SSL certificate for this. This SSL certificate is installed on the server.

VIII. Support Our support team will be available for taking care of all your technical needs. All our clients are also given the direct contact numbers of each of the resources on the team to reach out to them in case of any urgency.

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Attribute Technical Support 24 x 7 x 365 Support Phone Support Email Support WhatsApp Support

Details Yes Yes Yes Yes Yes

IX. Timeline and Commercials Approximate Timeline  The approximate timeline for this project would be 45-50 working days. *NOTE: The turnaround time depends on timely feedback communication from the Client to/from iProgrammer. Commercials Development

USD 6500

-------------------------------------------------------------------------------------------------------------------------------------TOTAL USD 6500 USD Sixty Five Hundred Only. Payment Schedule The payment schedule is flexible, however we propose the following: Milestone

Payment

Cost

1

50%

USD 3250

4

50%

USD 3250

 

Particulars Advance payment towards project initiation, project analysis. 100% upon completion and approval of the entire website and before transferring the code on the client.

All amounts paid in terms of the above schedule shall be non-refundable. Any work on the Client server will be done against 100% prepayment.

X. Assumptions We have made the following assumptions in preparing this proposal: 

After signoff on the Functional Specification Document (“FSD”)/ Sitemap, any additional material changes to the project’s design and functionality will be estimated and charged after mutual agreement. Any material change will be charged at the standard hourly rate of USD 12. Any material change is defined as a change, which requires rework of completed code due to Client’s lack of response or Client’s changes to the original requirements that necessitates additional development time and consequential costs to the Contractor.

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 



 

Any additional requirements added during the analysis phase will be proportionately charged @ hourly USD 15. Any third party images, logos, third party paid tools, software, licenses, third party support, including for hosting the app, databases, etc., if required for the app will be provided and paid for by the Client. The Contractor will, if the Client requires, assist the Client in selecting these images, third party tools, licenses, third party support, etc. The Contractor will not be responsible for any 3rd party or open source scripts, components, images, feeds, etc. Client will identify a single point of contact for the Contractor who will have executive oversight of the project and will provide all domain expertise required on this project. Client will provide the Contractor with the name(s) of the Client’s proposed webhosting company, developer account details for the app etc. Whenever the Contractor can, it will research and notify the Client of any potential problems or conflicts with the hosting needs of the site/app versus services offered by the proposed hosting company/app platform. However, it will be the Client’s responsibility to ensure with the hosting company that the services offered by the hosting company are compatible with the site requirements. After receipt of all the outstanding payments, the Contractor will transfer the site to the webhosting company of the Client’s choice. The client shall provide with the Google Play Store account for publishing of the application. iProgrammer can assist the client procure the same.

XI. After Launch Maintenance 

   

The Contractor will perform fifteen (15) calendar days of support and maintenance of the website/app after the website/app will be made live. o For security of the website/app, during this period, only the Contractor will have the access to the code files, database files, & server. o Before the completion of this period, if Client changes, or recovers the password, the maintenance period will automatically get terminated. o During this period, Client will have an access to the Admin panel if any. The time for support will start once the Contractor makes the site/app live and tests it there. The time required for completing any in scope functionality will not be considered as a part of the support period. Client shall report all the bugs/problems during this time. Clients can during this maintenance period or afterwards purchase the maintenance packages provided by the Contractor to get additional work done. Project will be considered as signed off automatically after the Contractor has completed the support period of 15 days and fixed all of the in scope issues. If thereafter, despite the request from the Contractor, Client has not signed the signoff document within five (5) days after receiving the request then the Contractor will not give access to the code files, database files, & server.

XII. Roles and Responsibilities Contractor 

To ‘work for hire’ basis under the instructions and supervision of the Client, but within the scope of the project.

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      

To appoint a Project Manager and deploy a team of professionals, as required, to undertake the activities related to the execution of the project. To make the Project Manager responsible for advising the Contractor team on possible approaches and Client requirements. To provide feedback to the Client on business-technology overlap issues pertaining to the project. To perform activities, as per the Scope of Work, as defined or re-defined from time to time on a best effort basis. To send to Client daily/weekly status reports or a milestone based progress reports. To keep all information, source code, and details completely confidential and secure. Upon receipt of the payment from the Client, the Contractor shall not claim any copyrights to the paid work. The Client alone shall have the copyrights to the paid work, i.e. the source code, the designs or any other paid work. The Contractor will perform fifteen calendar (15) days of complimentary support after the website/app is live on Client’s server.

Client        

To respond to queries raised by the Contractor’s dedicated project team within two (2) business days of the Contractor’s request in order for the Contractor to meet the project deadline. Project will be placed on hold if no feedback is received from Client for a period of two (2) business days or greater unless prior intimation has been given. To give written approval/acceptance on Basecamp/Pivotal Tracker/Email to each development milestone before starting the next development milestone. Client shall not unreasonably withhold approval/acceptance of any milestone. To make payments from time to time as agreed herein to the Contractor. Only after receiving payment of completed milestone, the Contractor will commence the work of next milestone. Upon completion of work, Contractor will be entitled to show the website/application/app, etc. in its portfolio. Client should address all the maintenance and maintenance related issues during the complimentary period of fifteen (15) calendar days. Maintenance or its related issues, if raised subsequent to the maintenance period, will be charged at the rate of USD 15 + ST per hour. Neither party shall be liable to the other for any special, indirect, incidental, consequential, punitive or exemplary damages that include, but does not limit, lost profit, although such party has knowledge of the possibility of such damages. This agreement shall supersede all earlier oral/written agreements or any other communications between the parties.

Progress Reporting and Resolution   

Project-related direct communication between Client and Designer/Project Manager/Team Leader/Team Members will be via Skype/Gmail/GoTo Meeting/Vonage, etc. and Client will be provided with all relevant IDs and contact details. Formal communication and project progress monitoring will be done through PM tool like Basecamp or Pivotal Tracker. All issues will be logged and instantly communicated either by the Client or the Project manager on PM tool. Any unresolved issues in excess of one working day will call for a direct communication between the Client and the Project Manager, who will jointly work out an action plan for resolution and that, will be recorded.

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

If the terms of this agreement are not adhered to by either party, the other party may give a notice of eight (8) days for making good the default. If the other party fails to comply with the notice, this agreement shall stand automatically terminated.

XIII. Jurisdiction 

This agreement and the pursuant engagement shall always be subject to Rules and Policies of Pune jurisdiction.

XIV. Acceptance of Agreement 

Please sign in the space provided below and return a copy to acknowledge your acceptance of the above Contractor agreement.

Accepted By:

Black Knights Angel Fund Pvt Limited

iProgrammer Solutions Pvt. Ltd.

Name: Devesh Uba

Name: Mr. Amit Karanjawala

Title:

Title: Managing Director

Signature:

Signature:

Date :

Date :

If you would like to know any other information, then please do let us know and we would try our best to answer all your queries. You can also visit our website www.iprogrammer.com to know more about us. We look forward to earning your business and establish a long term relationship with your company. Our Contact Details: For any assistance during any time of the day you can simply write to us at [email protected] or call us at +91 98906 79170. Alternatively you can contact us using the following options: 1. Email Amit at 2. Skype 3. Call

[email protected], amitk.28, Amit: +91 99225 25959

Parag at [email protected] parag-iprogrammer Parag: +91 92721 78145

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XV. Conclusion iProgrammer is highly enthusiastic about the opportunity to work with Black Knights Angel Fund, Pune. In short, iProgrammer has a proven track record of providing organizations with high quality solutions that are effective and easy to manage. iProgrammer is the right choice if Black Knights Angel Fund is looking for a company and a team that can ensure quality and provide high-touch service tailored to client and end user needs. We look forward to working with Black Knights Angel Fundand welcome any questions in regard to this proposal.

XVI. Connect With Us iProgrammer Solutions Pvt. Ltd, Office 103, 104, 1st Floor Pride Portal, Shivaji Housing Society, Bahiratwadi, Near Hotel JW Marriott, Off Senapati Bapat Road, Pune - 411016, MH, INDIA. W: www.iprogrammer.com

E : [email protected] T : INDIA: +91 99225-25959 | USA: +1 406-532-3706

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