Makarand N Gaikwad 92 / 4 , Dhanlaxmi , Mahatma Phule Nagar Sector No – 18, Chikhali Road , Chinchwad Pune – 411 019 (P C N T D A), Maharashtra. Phone : ( M ) 96231 34372 , 98609 48414 PROFILE
:
A Desktop, Laptop and Workstation Support Engineer as well as a SOHO Network Engineer with a wide range of experience in Computer Hardware Engineering , Peripheral Servicing , Networking and Network Cabling , Software Support etc. Also able to work on it own and as a part of team. Proven skills involving :
• • • • •
Desktop and Workstation Hardware Maintenance and Troubleshooting.
•
Data and Internet sharing using Inbuilt ICS , Proxy and Software Router etc. Customer support over Telephone , eMail and On desk.
• •
Laptop Peripheral Troubleshooting , Servicing and Maintenance. Software Maintenance and Troubleshooting. Software Data Base Management, troubleshooting and maintenance SOHO Network implementation and maintenance. Network Security , Desktop Security Management.
Over 8+ year’s total experience in the field of Desktop and Workstation Maintenance and SOHO Networking. MAJOR ACHIEVEMENTS
:
•
Maintenance and Fine Tuning of DMP, Inkjet, Laser Printers as well as computer peripherals like Mouse, Keyboard, Scanner, Optical Drive and FDD etc.
•
Networking is of Peer to Peer to Client - Server, Cabling and Internet Sharing using inbuilt ICS , WinRoute Lite , AVIRT Proxy Server etc. Required software installation and troubleshooting.
•
Data Base Management of Ms Access, Foxpro, and VB .
•
Microsoft as well as third party software installation and their trouble shootings as well as fine tuning and setting up their parameters for smooth working.
•
Solving customer queries over telephone as well as through email.
•
Computer Assembling , Hardware Installation , Troubleshooting , Maintenance of desktop and workstations , hardware and software.
•
Desktop OS support , Installation , Fine-tuning Troubleshooting and OS tuning.
•
Support for Workstation as well as third party applications : Ms Office 97 / 2000 / 2003 / 2007 , Antivirus , email , and other general softwares. Trouble shooting, up gradation, installation.
: Win9x , WinMe , Win 2000 , Win NT , WinXP .
•
Installation of CAD software’s like : AutoCAD all releases, DelCAM , Tebis , IDEA’s , Ketia , ProE , SolidAGE , Cimatron etc.
CAREER HISTORY
:
Since Nov 2007
Hardware Engineer Currently working with Bitcon Systems Pvt Ltd. as a Hardware Engineer. With the Bitcon I’m looking Varroc Lighting and Engineering Pvt Ltd ( Takve Bk ) and the job involves
Since Jan 2000 to Oct 2007
•
To maintain Desktops , Network , Workstations , Peripheral.
•
To resolve queries related to SAP system.
•
Manage Day to Day call activity.
•
Make day to day system backup.
•
Antivirus , SAP , OS Patch updating.
•
As per schedule do the necessary things for System.
•
Support to Robotic System etc.
Computer Hardware and Network Engineer In AghTech Pvt. Ltd. I worked as a Senior Hardware and Network Engineer. Major job involvement is to provide Maintenance , Troubleshooting, Installation and Configuration Services to various clients. The overall job involvements are
• • • • • •
Desktop Support. Laptop Support. Software Support. Internet and Network Support. Computer Assembling. Software and Software Data Base Management.
Job details are •
Manage Daily customer calls and provide service with team members or alone.
From Feb 97 to Dec 99
•
Providing computer maintenance service for AMC holders, and as well as on call basis.
•
Maintaining and Repairing office Computers, Network , Internet, Software, Software Data Base.
•
Repairing of computer hardware spares like FDD, CD ROM Drives, and Printer like DMP, Inkjet Laser, Scanner, Keyboard, and Mouse.
•
Installation of Operating Systems like Win95, Win98, WinXP, Win2000 , Win Me , Win NT.
•
Server Operating Systems like Win2000, WinNT Server and Workstations installation and configurations.
•
Desktop OS support : Win9x , WinMe , Win 2000 , Win NT WinXP . Trouble shooting and OS tuning.
•
Related and Required Software’s installation as Oracle 7.3 with D2K, VB, TruDB Grid, Crystal Report.
•
Support for Workstation applications : Ms Office 97 / 2000 / 2003 / 2007 Antivirus , email configuration ,Internet configuration and required other general softwares. Troubleshooting and PC as well as Software up gradation , Installation of Antivirus etc.
•
GPO Configuration for Local machines as well as on Network for individual user.
•
DHCP configuration and Internet sharing using ICS provided by Microsoft , Avirt Proxy etc.
•
Solving queries of microERP , Ex-Serviceman’s Data Base Software designed for Department Of Sainik Welfare–Maharashtra State over 26 Districts.
•
Providing service related to Computer Hardware , Network , Software over 26 Districts in Maharashtra through telephone, email or personal visit related to Designed Software for Department of Sainik Welfare – Maharashtra State.
•
Conducting training programs for Department Of Sainik Welfare – Maharashtra State
Hardware Engineer In Radhika Sales Corp. Major job is to Assemble computer, Providing after sales and Service & Demonstration of Computer. •
Assembling Computers, Providing after sales service.
•
Dealing in Branded Computers like HP, Compaq, IBM, Bradma, Zenith, Wipro, Datamini, iMac and providing service to these computers.
Training :
From Aug 2000 to Feb 2001 conducting ‘ Computer Hardware And Network Engineering ’ part time Diploma Course in SUN Computer Education. Since August 2006 worked with Queen Mary’s Technical Institute for Disabled Soldiers from Indian army as a visiting faculty for their course of Diploma in Computer Hardware and Networking Maintenance.
Qualification : B.Sc. ADCHNE
(Chemistry) appear from the University Of Pune in 1996. (Advance Diploma in Computer Hardware and Network Engineering ) at Jetking School of Electronics Technology , Pimpri in 1998.
Personal : Date of Birth
: 22 August 1974.
Marital Status
: Married.
Tele. Number
: + 91 20 2746 2445
Email Address
:
[email protected]
Nationality Languages
: Indian. : Marathi , Hindi , English.
Interests And Extra Study : •
Hobby and Interest in Painting, Reading, Listen Music.
•
Electronic Circuit analysis especially related to Audio Crossover Network Designing and Testing, and learning new techniques.
•
Study and Hands On Working Experience on Audio System Development for PC, Home and Public Address.
•
Study and Practicing on LED. Their working and use.
Hands On Experience
:
•
Informative web site design and development as per customer requirement.
•
Design commercial but informative website templates.
•
Designing of eCatlogues , eBooks , eBrochures and PDF documents as per industry and customer requirement.
•
Making flash presentations and movies for Corporates , Institutions etc.
•
Hands on experience on graphics editing and designing softwares like Ulead products , Flash software , Xara , Corel and video editing software etc.
•
Designing Audio systems for multi channel outputs by Network from 2.1 to 7.1 channels.
•
Decoding and encoding of audio to AC3 , DIvX , Prologic etc.
•
Video editing and rendering of various formats like MPEG 1 to MPEG 3 , AVI , RM , WMV etc.
•
Audio encoding , rendering and decoding stereo to virtual and for prologic applications for surround purpose.