Application Pack

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APPLICATION PACK

Casual/Bank Worker Contents

1.Background Information – The New Structure 2.Job Description and Person Specification – Housing Assistant Night Cover 3.Job Description and Person Specification – Support Worker 4. Benefits Sheet 5. Application Form 6. Application Guidance Notes 7. Equal Opportunity Form 8. Recruitment Evaluation Form

ffd8ffe000104a46494600010101 009600970000ffee000e41646f626 500648000000001ffdb0043000c0 8080809080c09090c110b0a0b111 St Matthew Housing Background Information 50f0c0c0f15181313151313181712 141414141217171b1c1e1c1b1724 Your interest in St Matthew Housing comes at a time of huge opportunity within the 242727242435333333353b3b3b3 organisation. There are new posts, a comprehensive training package and a chance to shine in a challenging and fulfilling career. In April of 2008, we went into partnership with Springboard b3b3b3b3b3b3bffdb0043010d0b0 Housing, which is part of the Genesis Housing Group and with this it has provided us with b0d0e0d100e0e10140e0f0e14141 greater opportunities to develop our business and develop and support our staff. 0111110141d14141514141d251a 171717171a2520231e1e1e23202 St Matthew Housing is looking to the future but it has an 8282525282832323032323b3b3b impressive past. With an ethos allied 3b3b3b3b3b3b3bffc00011080062 to the beliefs of its founder, Major Richard Carr Gomm, SMH has come a long way in a relatively short period. Since the early days, the organisation has continuously strived to 015103012200021101031101ffc4 improve and to ensure the residents and service users get the right support and the 001f000001050101010101010000 appropriate opportunities. 000000000000010203040506070 8090a0bffc400b51000020103030 From one six-bed roomed house in Unthank Road, Norwich, the charity has blossomed to offer 20403050504040000017d010203 support to over a thousand people in 223 locations across East Anglia and the East Midlands. The St Matthew Housing accommodation based schemes alone equate to over 600 bed 000411051221314106135161072 spaces. 27114328191a1082342b1c11552 d1f02433627282090a161718191a SMH identified the need for a more person centred, professional and forward looking service 25262728292a3435363738393a4 and is changing its staffing structure and ethos to achieve this. 34445464748494a535455565758 595a636465666768696a7374757 SMH needs people like you to help make a difference in people’s lives, to empower and inspire our residents and service users and become part of this67778797a838485868788898a92 new look organisation. In 2006 we moved away from a model of working which had residential house managers to a new model of 939495969798999aa2a3a4a5a6a working which move towards greater empowerment of our residents. We are now moving a further step forward with the introduction of new Senior 7a8a9aab2b3b4b5b6b7b8b9bac2c Support Worker and Support Worker posts to support further our aim to help our residents move towards independent 3c4c5c6c7c8c9cad2d3d4d5d6d7d 8d9dae1e2e3e4e5e6e7e8e9eaf1f 2f3f4f5f6f7f8f9faffc4001f01000301 The Senior Support Worker will be responsible in main for the day to day management of the 010101010101010100000000000 scheme and line management of the Support Workers. They are supported by a Team Leader 00102030405060708090a0bffc40 who is responsible for the management of a small number of schemes within a geographical 0b5110002010204040304070504 cluster. The Support Worker role focus is on working directly with residents to prove them with support through a support planning process. And helping residents with day to day 040001027700010203110405213 practicalities. We are moving away in the majority of our106124151076171132232810814 schemes from, providing sleep over cover and rather than providing a meal service, support workers will work with residents to help 4291a1b1c109233352f0156272d1 them cater for themselves 0a162434e125f11718191a26 The Team Leader reports to an Area Manager who is responsible for all the clusters in a given area. It is a structure which has staff and resident support at its core. This organisational set up is fresh to St Matthew Housing with this in mind; SMH has set out a training package which will ensure all house staff has the tools to do the job effectively. This is a real opportunity for new members of staff to gain valuable skills and learn new approaches which can be transferred to their day-to-day environment. This training framework also promotes career development within the organisation

ensuring that staff can see a real future within SMH or the sector generally. In 2009 we plan to offer in house NVQ training You will have many questions about how the organisation works and specifically about the roles and functions of the new posts. Many of these can be answered in the attached job descriptions or on the website (www.stmatthewhousing.org). However, if you have more detailed enquiries speak to the Human Resources Department on 01284 732571.

Thank you for taking an interest in St Matthew Housing and the exciting challenges that lay ahead for this charity. SMH is laying the foundations for a new team – if you are interested in helping it take shape please complete the enclosed forms. We look forward to hearing from you.

ffd8ffe000104a46 494600010201002 b002b0000ffe20c5 84943435f50524f4 6494c4500010100 000c484c696e6f0 21000006d6e7472 5247422058595a2 MATTHEW007ce0002000900 HOUSING JOB DESCRIPTION 060031000061637 SIC DETAILS 3704d5346540000 TITLE: 000049454320735 USING ASSISTANT NIGHT COVER (The successful candidate will be required to apply for an enhanced 247420000000000 SPONSIBLE000000000000000 TO: pported Housing Manager 000f6d600010000 0000d32d4850202 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000001163707274 000001500000003 REPORTING STRUCTURE: 364657363000001 840000006c77747 Senior Support Worker (Housing) 074000001f00000 0014626b7074000 002040000001472 MAIN PURPOSE 58595a000002180 00000146758595a 0000022c0000001 46258595a000002 To play an active role in achieving high quality performance and in meeting customer expectations. 4000000014646d6 To assist in developing and implementing the organisations plans for the scheme. e64000002540000 0070646d6464000 002c40000008876 7565640000034c0 000008676696577 000003d40000002 46c756d69000003 f8000000146d656 1730000040c0000 002474656368000 004300000000c72 5452430000043c0 000080c67545243 0000043c0000080 c62545243000004 3c0000080c74657 87400000000436f 707972696768742 028632920313939 38204865776c657 4742d5061636b61 726420436f6d706 16e790000646573 630000000000000 012735247422049 454336313936362 d322e3100000000 000000000000001 273524742204945 4336313936362d3 22e310000000000 000000000000000 000000000000000 00000000000000

SPECIFIC TASKS AND RESPONSIBILITIES

ng customer expectations e. - Evidence of Best Practice approach. - Works with the team to actively improve customer services. - Know wha

ving high quality performance ction. - Achieves planned targets / goals. - Shows commitment to quality. - Evidence of Best Value approach.

plementing the organisations plans for your scheme f team working. - Participates in feedback and review of service provision.

n when liaising with customers, community partners, relatives and staff team ng. - Builds a rapport with others. - Able to communicate effectively using differing methods of communication.

Particular attention should be given to individuals with disabilities, such as limited mobility, hearing, eyesight or m

ook as they affect your job and its responsibilities. All the Association’s agreed procedures for work are given in t

ences, which we have as people. The Association, in its policy and training, describes what we can expect of each

lity will be expressed through: -Regular one to one and team meetings with the Manager and other members of t

kills appropriate to the tasks and responsibilities for the post to enable you to enhance your personal contribution out such other duties as may be required from time to time and are broadly consistent with the job descr

ffd8ffe000104 a46494600010 201002b002b0 000ffe20c5849 43435f50524f4 6494c4500010 100000c484c6 96e6f02100000 6d6e74725247 422058595a20 07ce00020009 000600310000 616373704d53 465400000000 494543207352 474200000000 000000000000 00000000f6d60 00100000000d 32d485020200 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000116 370727400000 150000000336 465736300000 1840000006c7 774707400000 1f00000001462 6b7074000002 040000001472 58595a000002 180000001467 58595a000002 2c0000001462 58595a000002 400000001464 6d6e64000002 540000007064 6d6464000002 c40000008876 756564000003 4c0000008676 696577000003 d4000000246c 756d69000003f 8000000146d6 561730000040 c00000024746 563680000043 00000000c725 452430000043 c0000080c675 452430000043 c0000080c625 452430000043 c0000080c746 578740000000

ST MATTHEW HOUSING PERSON SPECIFICATION

JOB TITLE: HOUSING ASSISTANT NIGHT COVER ESSENTIAL 1. Knowledge and Experience - Knowledge of the issues affecting Homeless People. - Working in crisis situations. 2. Skills and Abilities - Work on your own initiative. 3. Qualifications - A Good standard of general education. Read and write legibly.

ST MATTHEW HOUSING

COMPETENCIES

Level Required Examples of Behavioural Evidence 1. Customer Focus – Internal & External Looks for ways to exceed - Takes ownership of customer problems. - Is able and willing to offer more help than is expected or r Puts customers first and is able and willing to customer customer. address needs of internal and external customers with consistency and appropriate expectations. Invites - Captures customer feedback and uses it to improve the service. sensitivity, provides rapid and effective customers to response and continually seeks to improve give feedback service. on service received. Minimum 2

2. Team Working Contributes to effective team - Works with others to solve problems. - Recognises strengths and weaknesses of team members and Able to work co-operatively as part of a team. working strengths. Showing commitment to team goals and values, accepting collective responsibility. Minimum 2 - Co-operates with other teams. 3. Communication – Oral & Written Prepares and structures - Is able to adapt style of communication to meet the needs of the audience. - Asks probing questions Able to communicate clearly and effectively with others taking into account the needs and communication to aid - Presents material clearly, accurately in a logical sequence. expectations of others. understanding Minimum 2

4. Planning and Organising Plans and monitors - Able to produce a plan of action and monitor progress to achieve multiple activities and objectives. Ability to think ahead, to plan, to priorities progress - Able to allocate specific work to others and reallocate to cope with absence. and schedule activities and monitor and control outcomes. Minimum 2 - Assertive in dealing with conflicting priorities. 5. Judgement, Decision Making and Problem Deals with - Asks questions to illicit information. Solving issues - Finds root cause of problems. Ability to assess the extent and scope of a given problem or issue and decide what systematically Minimum 2 - Organises information logically and systematically to make decisions and determine priorities. action to take.

6. Influencing and Negotiating Consciously sets out to - Influences outcomes by expressing own view confidently and assertively. - Remains effective under pr Able to persuade and negotiate with others to achieve win/win situations. influence outcomes Minimum 2 - Is able to adapt style or content of approach to meet the need of the situation or person involved. 7. Respect for All Is proactive in ensuring that - Assists in creating an environment where people feel valued because of their differences, cultural back Demonstrates awareness of cultural and differences are - Demonstrates professionalism and consideration to others in the most difficult community diversity and sensitivity to the recognised circumstances. needs and feelings of other people. Minimum 2 - Actively takes steps to ensure that the diverse views of service users are represented. 8. Responding to, and Managing Change Promotes change - Promotes change to colleagues. - Ensures proposed changes support business objectives. Able to initiate and support change as required. Continually striving to improve Minimum - Challenges the Status Quo. work processes in line with business needs. 2

others.

Actively encourages involvement Minimum 2 . - Encourages the generation of ideas and contributions and explains the rational behind decisions to increase underst s. Uses performance and financial information to inform day to day activities Minimu tly manages the business’s resources understanding how political economic and environmental initiatives impact on th

ffd8ffe000104 a46494600010 201002b002b0 000ffe20c58494 3435f50524f46 494c450001010 0000c484c696e 6f021000006d6 e74725247422 058595a2007ce 000200090006 ST MATTHEW HOUSING JOB DESCRIPTION 003100006163 BASIC DETAILS 73704d534654 OB TITLE: 000000004945 SUPPORT WORKER (HOUSING) (The successful candidate will be required to apply for an enhanced CR 432073524742 RESPONSIBLE TO: 000000000000 Supported Housing Manager 000000000000 0000f6d600010 0000000d32d4 850202000000 000000000000 000000000000 000000000000 000000000000 REPORTING STRUCTURE: 000000000000 000000000000 Senior Support Worker (Housing) 000000000000 000001163707 274000001500 MAIN PURPOSE 000003364657 363000001840 000006c777470 To play an active role in achieving high quality performance and in meeting customer expectations. To74000001f0000 assist in developing and implementing the organisations plans for the scheme. 00014626b707 400000204000 000147258595 a00000218000 000146758595 a0000022c0000 00146258595a 000002400000 0014646d6e64 000002540000 0070646d6464 000002c400000 088767565640 000034c000000 867669657700 0003d4000000 246c756d69000 003f800000014 6d6561730000 040c000000247 465636800000 4300000000c72 545243000004 3c0000080c675 452430000043c 0000080c62545 2430000043c00 00080c7465787 400000000436f 707972696768

SPECIFIC TASKS AND RESPONSIBILITIES

1.

g customer expectations. . - Evidence of Best Practice approach. - Works with the team to actively improve customer services. - Know what 2.

ng high quality performance. ion. - Achieves planned targets / goals. - Shows commitment to quality. - Evidence of Best Value approach. 3.

ementing the organisations plans for your scheme. team working. - Participates in feedback and review of service provision. 4.

when liaising with customers, community partners and staff team. g. - Builds a rapport with others. - Able to communicate effectively using differing methods of communication. - A

Association’s Health and Safety Policy. - The Association has a full set of policies and procedures to enable you to

es. This accountability will be expressed through: -Regular one to one and team meetings with the manager and

nges

n or enhance your skills appropriate to the tasks and responsibilities for the post to enable you to enhance your pe be expected to carry out such other duties as may be required from time to time and are broadly con

ffd8ffe000104 a46494600010 201002b002b0 000ffe20c58494 3435f50524f46 494c450001010 0000c484c696e 6f021000006d6 e74725247422 058595a2007ce 000200090006 003100006163 73704d534654 000000004945 432073524742 000000000000 000000000000 0000f6d600010 0000000d32d4 850202000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000001163707 274000001500 000003364657 363000001840 000006c777470 74000001f0000 00014626b707 400000204000 000147258595 a00000218000 000146758595 a0000022c0000 00146258595a 000002400000 0014646d6e64 000002540000 0070646d6464 000002c400000 088767565640 000034c000000 867669657700 0003d4000000 246c756d69000 003f800000014 6d6561730000 040c000000247 465636800000 4300000000c72 545243000004 3c0000080c675 452430000043c 0000080c62545 2430000043c00 00080c7465787 400000000436f 707972696768

ST MATTHEW HOUSING PERSON SPECIFICATION

JOB TITLE: Support Worker (Housing) ESSENTIAL 1. Knowledge and Experience - Knowledge of the needs of Homeless People. - Working in crisis situations. 2. Skills and Abilities - Work on your own initiative. 3. Qualifications - A Good standard of general education. - Read and write legibly. - Good IT Skills

ST MATTHEW HOUSING COMPETENCIES

Level Required

mers first and is able and willing to address needs of internal and external customers with consistency and approp Looks for ways to exceed customer expectations. Invites customers to give feedback on service lling to offer more help than is expected or requested by the customer. - Captures customer feedback and uses it a team. Showing commitment to team goals and values, accepting collective responsibility. Contributes to effective team working Minimum 2 ngths and weaknesses of team members and plays to strengths. - Co-operates with other teams.

en Able to communicate clearly and effectively with others taking into account the needs and expectations of oth Prepares and structures communication to aid understanding Minimum 2 ation to meet the needs of the audience. - Asks probing questions and listens attentively. - Presents material clear y to think ahead, to plan, to priorities and schedule activities and monitor and control outcomes. Plans and monitors progress Minimum 2 d monitor progress to achieve multiple activities and objectives. - Able to allocate specific work to others and real nd Problem Solving Ability to assess the extent and scope of a given problem or issue and decide what action t Deals with issues systematically Minimum 2 - Finds root cause of problems. - Organises information logically and systematically to make decisions and determ Consciously sets out to own view confidently and assertively. - Remains effective under pressure.

approach to meet the need of the

influence outcomes Minimum 2

Is proactive in ensuring that differences are recognised Minimum 2 d consideration to others in the most difficult circumstances. - Actively takes steps to ensure that the diverse view ds. Promotes change Minimum 2

ers.

Actively encourages involvement Minimum 2 Encourages the generation of ideas and contributions and explains the rational behind decisions to increase under

Uses performance and financial information to inform day to day activities Minim manages the business’s resources understanding how political economic and environmental initiatives impact on

Payment is for A holiday In accordance Casual/Bank Paymen Housin Support St LeaveIt is acknowledgedffd8ffe000104a46494600010101009600 the purposeaccrual of with statute Workers that Casual staff t for g Worker: Matthew will 970000ffee000e41646f626500648000000 entitle off-setting the percentage (working of time may have other 001ffdb0043000c08080809080c09090c1 given ais paid inductio Assista £8.25be Housing mentwork or undertaken and effect of loss12.1% is regulations) ‘Bank nt per hour under no 10b0a0b11150f0c0c0f151813131513131 of earnings applied to the casual is paid Registration other voluntary core (Night obligation when takingnumber a of employees Agreement work. However, 81712141414141217171b1c1e1c1b1724 any mandato Cover): to offer break from hours worked have the right such work must 242727242435333333353b3b3b3b3b3b3 and bery Night workeach and b3b3b3bffdb0043010d0b0b0d0e0d100e0 working andeach month to to 28 weeks declared. St training Rate (no booking casual for should not be calculate anpaid annual casual work Matthew Housing will be working employees e10140e0f0e141410111110141d1414151 seen as annual leaveleave per year has a responsibility will be paid at hours) are under 4141d251a171717171a2520231e1e1e23 payment in payment (based on a considered to ensure that 2028282525282832323032323b3b3b3b3 £8.25 £21.19 no - a lieu of holiday. equivalent tofulltime 5 day individuals do not per per night separate obligation b3b3b3b3b3bffc0001108006f017f030122 Housi Casual 28 days per working week, contravene the hour. agreement to take ST 00021101031101ffc4001f0000010501010 st Workers must annum and therefore Working Time work Casua from 1 April ng have a (inclusive of2009), pro no continuity Regulations and101010100000000000000000102030405 offered. MATT l/Bank Assist minimum of Public holiday of service BENE - will rata for hours their combined 060708090a0bffc400b510000201030302 HEW 28 days (proentitlement) worked. be accrued. hours do not exceed 0403050504040000017d0102030004110 Worke ant FIT Suppo HOUS rata) rest payment is the 48 hour 5122131410613516107227114328191a1 rs: Night disturba £8.25 Hourly night Night (10pm SHEE period per made with maximum working rt ING 082342b1c11552d1f02433627282090a16 nce. for rate (8pm if Rate 7am). year. salary on a week and they also Cover T 1718191a25262728292a3435363738393 Worke complet disturbe 8am). (incl. 3 monthly basis. have adequate rest a434445464748494a535455565758595a e hour, d and working r periods. 636465666768696a737475767778797a8 prowork rata hours) for during£45.94 38485868788898a92939495969798999a period nightof per a2a3a4a5a6a7a8a9aab2b3b4b5b6b7b8b

9bac2c3c4c5c6c7c8c9cad2d3d4d5d6d7d 8d9dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f 6f7f8f9faffc4001f01000301010101010101 010100000000000001020304050607080 90a0bffc400b5110002010204040304070 504040001027700010203110405213106 1241510761711322328108144291a1b1c 109233352f0156272d10a162434e125f11 718191a26

Company Sick Pay Casual employees are not entitled to either Occupational or Statutory Sickness pay from St Matthew Housing.

Business Mileage is not payable for travel from home to normal place to work. In exceptional circumstances where an individual is asked to cover a scheme some distance from their home/normal cluster of working mileage reimbursement may be agreed. Business mileage will be paid for travel to training courses (minus normal home to work base mileage).

Training & Development St Matthew Housing has been an accredited ‘Investor in People’ since 2000. demonstrates our commitment to developing and training our staff.

The standard

All new staff have tailored orientation programmes to help them settle into their new roles quickly and will have core training provided for their job. We operate a performance management system which addresses individual’s longer term training and development needs. To ensure all staff are supported they have regular one to one meetings with their line manager. We have a comprehensive employee training programme with a range of job related topics and from 2009 plan to move to offering in-house NVQ training. There is an expectation that Casual/Bank Workers will be available to attend induction and core mandatory training (payment at £8.25 per hour).

Employee Assistance Programme St Matthew Housing aim to provide practical support on a whole range of issues such as consumer rights, legal issues or domestic matters, as well as telephone counselling and specialist face to face counselling. All employees and their families are entitled to a free confidential employee assistance telephone helpline, operating 24 hours a day, seven days a week.

Joint Consultative Committee St Matthew’s recognises the importance of communicating and involving its staff in decision making and shaping the services we provide. The Joint Consultative Committee is the vehicle we use to keep employees informed and to consult them on issues such as changes in practice, policies and procedures. It provides employees with the opportunity to influence St Matthew’s decision making. Elected staff members represent all of our different staff groups.

Probationary Period St Matthew’s operates a six month probationary period for all staff. The purpose of the probationary period is to ensure that a new candidate is able to gain a full understanding of the requirements of the post and to achieve a satisfactory level of performance.

ffd8ffe000104a4649460001010100960 0980000ffee000e41646f626500648000 000001ffdb0043000c08080809080c090 ST MATTHEW HOUSING 90c110b0a0b11150f0c0c0f1518131315 8 Elsey’s Yard, Risbygate Street, Bury St Edmunds IP33 3AA 1313181712141414141217171b1c1e1c Tel: 01284 732550 Fax: 01284 705393 E-mail: 1b1724242727242435333333353b3b3b [email protected] 3b3b3b3b3b3b3bffdb0043010d0b0b0d0 SECTION 1 -PERSONAL INFORMATION e0d100e0e10140e0f0e1414101111101 ffd8ffe000104a46494600010201009600970000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000 41d14141514141d251a171717171a252 006d6e74725247422058595a2007ce00020009000600310000616373704d5346540000000049454320735247420000 0231e1e1e23202828252528283232303 St Matthew Housing is committed to equal opportunities and operates anonymous short-listing for all vacancies. Our application 000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000000000000000000000 2323b3b3b3b3b3b3b3b3b3bffc0001108 form is divided into 2 sections (personal information and short-listing information). When your application is assessed, the short0000000000000000000000000000000000000000000000000000116370727400000150000000336465736300000184 005a013503012200021101031101ffc40 listing manager will only view the short-listing form. The personal information and equal opportunities forms will be detached 0000006c77747074000001f000000014626b707400000204000000147258595a00000218000000146758595a0000022 01f00000105010101010101000000000 and not viewed during short-listing. POSITION APPLIED FOR: c000000146258595a0000024000000014646d6e640000025400000070646d6464000002c4000000887675656400000 00000000102030405060708090a0bffc4 34c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c00000024746563680000 00b51000020103030204030505040400 PREFFERED LOCATION: 00017d01020300041105122131410613 04300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c74657874000 00000436f70797269676874202863292031393938204865776c6574742d5061636b61726420436f6d70616e79000064 516107227114328191a1082342b1c115 6573630000000000000012735247422049454336313936362d322e3100000000000000000000001273524742204945 52d1f02433627282090a161718191a25 4336313936362d322e31000000000000000000000000000000000000000000000000000000 262728292a3435363738393a43444546 4748494a535455565758595a63646566 6768696a737475767778797a83848586 8788898a92939495969798999aa2a3a4 SONAL DETAILS a5a6a7a8a9aab2b3b4b5b6b7b8b9bac2 c3c4c5c6c7c8c9cad2d3d4d5d6d7d8d9d ae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f 8f9faffc4001f010003010101010101010 n as (if different): 10100000000000001020304050607080 address: Post Code: 90a0bffc400b511000201020404030407 e: 05040400010277000102031104052131 061241510761711322328108144291a1 nal e-mail: b1c109233352f0156272d10a162434e1 telephone: 25f11718191a26 e-mail:

ll be discrete if we contact you at work. However, please withhold this information if you prefer only to be contacted

u require a work permit to work in the UK? e give details of any close family or friends who are employed by or connected to SMH.

ING LICENCE INFORMATION

have a current, full driving licence? Full, clean licence

? No licence/provisional licence

? Full licence with endo

own a car or have access to a car that could be used for business travel?

should be able to provide professional references. If you have not been employed please provide the name of someone who can com

ffd8ffe000104a4649460001020100c800c80000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000006d6e74725247422058595a2007ce00020009 QUALIFICATIONS Please state qualifications gained in education, work and professional study. Any offer of employment will be s 000600310000616373704d5346540000000049454320735247420000000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000

sity/Institute 00000000000000000000000000000000000000000000000000000000000000000000001163707274000001500000003364657363000001840000006c777470740000 01f000000014626b707400000204000000147258595a00000218000000146758595a0000022c000000146258595a0000024000000014646d6e640000025400000070 ation Result 646d6464000002c400000088767565640000034c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c00000024746563680000 04300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c7465787400000000436f70797269676874202863292031393 938204865776c6574742d5061636b61726420436f6d70616e790000646573630000000000000012735247422049454336313936362d322e310000000000000000000 00012735247422049454336313936362d322e31000000000000000000000000000000000000000000000000000000

PROFESSIONAL MEMBERSHIP

Please give details of any professional organisations that you are a current member o

Date (s) Details: (including Registered Body and Number)

WORK RELATED TRAINING

Please give details of any training courses that you have attended in the last two years.

Date(s) Details:

CURRENT STUDIES

Please provide details of any current studies you are undertaking

Date(s) Details: Completion Date:

November 2005

Office use only: Job reference/applicant number

SECTION 2 - SHORTLISTING INFORMATION

EMPLOYMENT HISTORY

Please give details of current and previous work experience.

CURRENT/MOST RECENT POST Employer: Job title and description including roles and responsibilities: Start date: Notice period: Salary inc. other benefits (E.g. car) ? Reason for wishing to leave/leaving:

REVIOUS EMPLOYMENT Please give all previous employment from the last 10 years & include any voluntary work you have been invo

art date d date me of Company title and/or description including roles and responsibilities ason for Leaving

SECTION 2 - SHORTLISTING INFORMATION

he skills, qualifications and experience that are needed to do the job. It is essential that you explain to us how you meet the

d the release of any documents to a third party. I declare that all of the information that I provide will be correc

November 2005

Office use only: Job reference/applicant number

ffd8ffe000104a46494600010101009700 970000ffee000e41646f62650064800000 0001ffdb0043000c08080809080c09090c 110b0a0b11150f0c0c0f15181313151313 181712141414141217171b1c1e1c1b172 Guidance on completing your application form 4242727242435333333353b3b3b3b3b3b 3b3b3b3bffdb0043010d0b0b0d0e0d100e 0e10140e0f0e141410111110141d14141 Read through the application form at least once before you start to complete it. Answer all questions as fully as you 514141d251a171717171a2520231e1e1e can to the best of your ability. If there are questions that you are unable to complete, please put ‘N/A’ (not applicable) 232028282525282832323032323b3b3b3 rather than leave a blank space – this will show that you have not forgotten to answer it. b3b3b3b3b3b3bffc0001108006e017a030 Please do not staple a copy of your C.V. to the form or put ‘see C/V’ in the12200021101031101ffc4001f000001050 answer spaces. We want you to complete our form so that we can assess everyone from the same information. You may, of course, also include a C.V if you 101010101010000000000000000010203 think it includes extra information that may be relevant to your application. 0405060708090a0bffc400b51000020103 Remember, decisions about who will be selected for interview will be based on the information provided in the 03020403050504040000017d010203000 application forms. Be honest about the information you give. You may be asked to provide original certificates at a 411051221314106135161072271143281 later stage. 91a1082342b1c11552d1f024336272820 The application specifically asks that the application is completed in black 90a161718191a25262728292a34353637 ink. Please do so – this is simply because blue ink does not show up well when photocopied. 38393a434445464748494a53545556575 To make your application form stand out from other applicants, take a little8595a636465666768696a737475767778 time thinking about why you are applying, together with your skills, experience and what you can bring to the post. Think about unpaid / voluntary work you may 797a838485868788898a9293949596979 have done, this can be just as valuable as paid work. 8999aa2a3a4a5a6a7a8a9aab2b3b4b5b6 b7b8b9bac2c3c4c5c6c7c8c9cad2d3d4d5 If you are required to have specific skills and experience, and you think you have them, do not just provide a shopping list. Give examples when you have used them. d6d7d8d9dae1e2e3e4e5e6e7e8e9eaf1f2 f3f4f5f6f7f8f9faffc4001f01000301010101 You may find it useful to photocopy your application so that you can refresh your memory when you are invited to 010101010100000000000001020304050 attend an interview. 60708090a0bffc400b5110002010204040 304070504040001027700010203110405 213106124151076171132232810814429 1a1b1c109233352f0156272d10a162434 INFORMATION e125f11718191a26 We should also advise you that any job offer with St Matthew Housing will be subject to the following checks: References: You will be asked to provide details of two referees. At least one referee must be your present or most recent employer, unless you have not been employed in the past five years. Your referees may be asked to verify or comment on the information that you have provided on this form. Right to work in the UK: You will need to show documentation to confirm that you are legally entitled to work in the UK (e.g. UK passport) in accordance with the Asylum and Immigration Act 1996 Criminal record check: You will be asked to declare any criminal convictions and be cleared by the CRB at enhanced level. This will include spent convictions. A criminal record will not necessarily make you ineligible for employment if it is declared fully. A decision will be based on the nature of the offence, the nature of the post, offence dates and any other relevant factors. Qualifications: You will be asked to provide proof of relevant qualifications (e.g. certificates) Health: You will be asked to complete a health questionnaire and may be asked to attend a medical appointment to confirm that you are fit for employment. Driving Licence/Insurance Details: If you are required to use your own car as part of the requirements of the job, you will be asked to provide a copy of your driving licence, MOT Certificate and Insurance details (confirming business use).

ffd8ffe000104a46494600010101009600970000ffee000e41646f62 6500648000000001ffdb0043000c08080809080c09090c110b0a0b1 1150f0c0c0f15181313151313181712141414141217171b1c1e1c1b 1724242727242435333333353b3b3b3b3b3b3b3b3b3bffdb004301 0d0b0b0d0e0d100e0e10140e0f0e141410111110141d14141514141 d251a171717171a2520231e1e1e232028282525282832323032323 b3b3b3b3b3b3b3b3b3bffc00011080063015403012200021101031 8 Elsey’s Yard, Risbygate Street, Bury St Edmunds101ffc4001f00000105010101010101000000000000000001020304 IP33 3AA 05060708090a0bffc400b5100002010303020403050504040000017 Tel: 01284 732550 Fax: 01284 705393 d01020300041105122131410613516107227114328191a1082342b 1c11552d1f02433627282090a161718191a25262728292a3435363 EQUAL OPPORTUNITIES 738393a434445464748494a535455565758595a636465666768696 a737475767778797a838485868788898a92939495969798999aa2a ffd8ffe000104a46494600010201009600970000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000 3a4a5a6a7a8a9aab2b3b4b5b6b7b8b9bac2c3c4c5c6c7c8c9cad2d3d 4d5d6d7d8d9dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f8f9faffc400 006d6e74725247422058595a2007ce00020009000600310000616373704d5346540000000049454320735247420000 1f0100030101010101010101010000000000000102030405060708 Recruitment policy 000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000000000000000000000 090a0bffc400b511000201020404030407050404000102770001020 31104052131061241510761711322328108144291a1b1c10923335 St Matthew Housing is committed to making equality of opportunity a reality via our services and role as an 0000000000000000000000000000000000000000000000000000116370727400000150000000336465736300000184 2f0156272d10a162434e125f11718191a26

ST MATTHEW HOUSING

employer. Our recruitment practices are open to all individuals within the community and based on merit rather than 0000006c77747074000001f000000014626b707400000204000000147258595a00000218000000146758595a000002 irrelevant factors including gender, ethnic origin, disability, sexual orientation, religion and age. We actively utilise 2c000000146258595a0000024000000014646d6e640000025400000070646d6464000002c400000088767565640000 employment as a means of assisting excluded members of the community. 034c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c0000002474656368000 004300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c746578740 Recruitment process 0000000436f70797269676874202863292031393938204865776c6574742d5061636b61726420436f6d70616e790000 PERSONAL This form will be used for monitoring purposes only and will notDETAILS viewed by the short-listing panel. 646573630000000000000012735247422049454336313936362d322e31000000000000000000000012735247422049 454336313936362d322e31000000000000000000000000000000000000000000000000000000 Surname: Name:

Gender: F Male

F Female

n - Asian – Indian - Asian – Pakistani - Asian – Bangladeshi - Asian – Any other Asian background - Black – Black Caribbean - Black – B

ned as: “a physical or mental impairment, which has a substantial and long term adverse effect on a person’s ability to a disability? ? Yes ? No ecial arrangements that will assist your to attend interview.

ION

elect the one category that best describes your religion F Christian F Buddhist F Hindu F Jewish F Muslim F Sikh F Other religion

We look forward to receiving your application. M:\Advertising\new packs\Guidance on completing your application form Nov 05.doc

ffd8ffe000104a46494600010101009700980000ffee000 e41646f626500648000000001ffdb0043000c0808080908 0c09090c110b0a0b11150f0c0c0f151813131513131817 12141414141217171b1c1e1c1b1724242727242435333 333353b3b3b3b3b3b3b3b3b3bffdb0043010d0b0b0d0e0 d100e0e10140e0f0e141410111110141d14141514141d ST MATTHEW HOUSING 251a171717171a2520231e1e1e2320282825252828323 23032323b3b3b3b3b3b3b3b3b3bffc0001108005b01380 3012200021101031101ffc4001f00000105010101010101 RECRUITMENT EVALUATION FORM 00000000000000000102030405060708090a0bffc400b5 100002010303020403050504040000017d01020300041 105122131410613516107227114328191a1082342b1c1 St Matthew Housing is continuously aiming to improve their procedures and would 1552d1f02433627282090a161718191a25262728292a3 appreciate it if you could take the time to answer the following 435363738393a434445464748494a535455565758595a questionnaire regarding 636465666768696a737475767778797a8384858687888 the recruitment process. 98a92939495969798999aa2a3a4a5a6a7a8a9aab2b3b4 b5b6b7b8b9bac2c3c4c5c6c7c8c9cad2d3d4d5d6d7d8d9 dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f8f9faffc4001f01 Please return this questionnaire with your application form. 000301010101010101010100000000000001020304050 60708090a0bffc400b5110002010204040304070504040 001027700010203110405213106124151076171132232 1. Please indicate where you heard about this vacancy: 8108144291a1b1c109233352f0156272d10a162434e125 f11718191a26

PRESS ADVERTISEMENT state publication________________________________ INTERNET ADVERTISEMENT state website _______________________________ RECRUITMENT AGENCY please specify__________________________________ REFERRAL BY FRIEND, EMPLOYEE OR RESIDENT SMH WEBSITE OTHER please specify _________________________________________________

2. If you heard about the vacancy through one of our advertisements, how do you feel that reflected on the job description/person specification you have now received?

Please score below (1=poor – 5=excellent) and add any additional comments if you wish to: •1.2•3•4•5 Comments: _________________________________________________

3. When you applied for the position did you: APPLY BY DOWNLOADING APPLICATION PACK FROM SMH WEBSITE APPLY BY E-MAIL APPLY IN WRITING APPLY BY TELEPHONE APPLY BY CALLING INTO A SMH OFFICE OTHER please specify _________________________________________________

November 2005

5. Did you feel like you have had an adequate amount of time to apply for the post?

4. Did you come across any difficulties when applying to SMH?

---------------------------------------------------------------------------------------------------------

YES NO DON’T KNOW

6. How did you feel about the application pack you received? VERY INFORMATIVE NOT ENOUGH INFORMATION TOO MUCH INFORMATION JUST THE RIGHT INFORMATION Comments: _____________________________________________________________

7. How easy did you feel the application form was to fill out? I FOUND THE FORM VERY EASY TO FILL OUT I FOUND THE FORM CONFUSING I FOUND IT SIMILAR TO OTHER APPLICATION FORMS I HAVE FILLED OUT I HAD NO PROBLEMS IN FILLING OUT THE FORM