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5 citra manusia perhubungan 1. Taqwa kepada tuhan yang maha esa 2. Tanggap terhadap kebutuhan masyarakat akan pelayanan jasa yang tertib, teratur, tepat waktu, bersih dan nyaman 3. Tangguh menghadapi tantangan 4. Terampil dan berprilaku gesit, ramah, sopan serta lugas 5. Tanggungjawab terhadap keselamatan dan keamanan jasa perhubungan