3-1-134-973.pdf

  Interna tional Jo urna l o f Applied Research 2017 ; 3 (1 ): 797 -81 0

ISSN Print: 2394-7500 ISSN Online: 2394-5869 Impact Factor: 5.2 IJAR 2017; 3(1): 797-810 www.allresearchjournal.com Received: 15-11-2016 Accepted: 18-12-2016 Devanshi Dixit Research Scholare, Department of Commerce, Dayalbagh Educational Institute, Agra, Uttar Pradesh, India

Analysis of corporate social responsibility practise of Indian railways- A case study Devanshi Dixit Abstract This paper studies Corporate Social Responsibility of Indian Railways under the title “Analysis of corporate social responsibility practise of the Indian railways-a case study” in which it is tried to find out the Actual and Disclosure Corporate Social Responsibility practises of Indian Railways towards their Employees and Passengers with some suggestions and recommendations are covered in this study. The various statistical tools like T-Test, Weighted Average Mean, Bar Diagrams, Pie Charts have been used for the purpose of analysis. Keywords: Corporate Social Responsibility, Indian Railways

Introduction Corporate social responsibility: Corporate Social Responsibility (CSR) also called Corporate Responsibility, Corporate Citizenship, Responsible Business, Social Performance, Corporate Conscience and Corporate. The adherence to CSR has not only knocked the doors of corporate houses of developed countries but of the developing country like India too! Due to the growing awareness among the society regarding the lawful rights of masses, the corporate world-wide are bound to do something concrete and result-oriented regarding CSR obligations. Corporate Social Responsibility (CSR) is viewed as a comprehensive set of policies, practices and Programs that are integrated into business operations, supply chains, and decision-making processes throughout the organization -- wherever the organization does business --and includes responsibility for current and past actions as well as future impacts Indian railways: Indian Railways (reporting mark IR) is a state-owned railway company, responsible for rail transport in India. It is owned and operated by the Government of India through the Ministry of Railways. It is one of the world's largest railway networks comprising 115,000 km (71,000 mi) of track over a route of 67,312 km (41,826 mi) and 7,112 stations. In 2015-16, IR carried 8.101 billion passengers annually or more than 22 million passengers a day and 1.107 billion tons of freight in the year. In 2014–2015 Indian Railways had revenues of 1.709 trillion (US$25 billion) which consists of 1.118 trillion (US$17 billion) from freight and 451.26 billion (US$6.7 billion) from passengers tickets. Railways were first introduced to India in the year 1853 from Mumbai to Thane. Railways is the world's seventh largest commercial or utility employer, by number of employees, with over 1.376 million employees as of last published figures in 2013. Populism rather than business objectives continue to guide and determine the key investment decisions and new services of Indian Railway.

Correspondence Devanshi Dixit Research Scholare, Department of Commerce, Dayalbagh Educational Institute, Agra, Uttar Pradesh, India

Corporate social responsibility in Indian railway. 1. Housing amenities: Housing is one of the serious issues responsible for dissatisfaction and poor industrial relation of all the requirements of the workers; cheap housing accommodation is of great significance. The Railway employees have to live either at wayside station with poor amenities or at big station where the pressure of population creates shortage of housing accommodation except at abnormal rents, with the result employees often do not get suitable accommodation unless provided by the administration. ~ 797 ~ 

International Journal of Applied Research  

 

2. Medical and health services: Today various medical services like Hospital, Clinic, and Dispensary facilities are provided by organization not only to employees but also their family members. The question of adequacy of medical and sanitary arrangements in Railways has drawn attention of the Railways Board since 1924.xiv The Railway Accident 3. Welfare benefits-Staff Benefit Fund: Another significant welfare scheme developed in Indian Railways has been the Staff Benefit Fund. The Staff Benefit Fund was established on Indian Railways in the year 1931. Ministry of Railways have decided to modify the distribution of modify per capita annual contribution of Rs.35/- to 315/- under Staff Benefit Fund sanctioned vide Board’s letter under Staff Benefit Fund is an important channel for providing additional facilities to railway employees and their families in the spheres of education, recreation, Medicare, sports, scouting and cultural activities. 4. Canteen facilities: Perhaps no employees’ benefit has received as much attention in recent years as that of canteen. Canteen is a small cafeteria or snack bar, especially one in a military establishment or place of work.

help in building up a better image of real life line of India called Indian Railway. Objectives of the study  To Study and analyze the basic concept and rules of Corporate Social Responsibility practice in India.  To Survey the Corporate Social Responsibility activities of Indian Railway in Selected Railway Division.  To Find and analyze the Corporate Social Responsibility disclosure practises of Indian Railway.  To suggest the best practise of Corporate Social Responsibility to the Indian Railways Research methodology Selection of sample: indian railways Source of dataa) Primary source- The Primary data has been collected through Personal interview and Schedules. b) Secondary Source – The Secondary data has been collected from Annual reports of Indian Railway, authentic websites, previous research findings, articles, and journals.

5. Educational facilities-Railways Schools: Railways administration provides the facilities of primary, middle, and high schools and colleges in those Railways colonies where such facilities of requisite standards are not available in or near them and the State Government or educational organization are not willing to provide them.

Sample size: The sample 60 size of Respondents in Case Of Passengers and 40 size of Respondents in Case of Employees

6. Recreational activities: Indian Railways attaches due importance to recreation for its employees and provides excellent facilities through Institutes & Clubs for sports, libraries, etc. And Holiday Homes to enable the employees and their families to enjoy holidays at nominal expenses.

Presentation tool: Bar diagram, Tables, Graph.

7. Retirement benefits in indian railways-a) Provident Fund: Every Railways employee on completion of one year’s services is entitled to join, the provident fund, initially the Railway administrations’ contribution and interest thereon was extended only to permanent employees, The Provident Act, 1925, governs provident Fund and it means that a fund in which the subscriptions of the employees are deposited against their accounts including interest accruing thereon. b) Pension: Railways employees represented that the pension scheme provides more security then the provident fund Need of the study With an extensive network spread across the country, Indian Railways plays a key role in the social and economic development of India. In this context of Indian Railways, action choices emanating from changes in such factors as ownership and structure have the risk of antagonizing the three important stake holders - the government, the railway personnel and even the customers – who would like to see the Indian Railways more as a not-for-profit organization. But still it provide fruitful support through corporate social responsibility to the India for the welfare of the society. This study is mainly being conducted to know what kind of CSR Practices adopted by the Indian Railway. This study will

Analytical tool: Quantitative- t-Test, Weighted Average Mean.

Duration of the study: Study has been conducted for last Two years data taken from the annual report of Indian Railways (2013-2014 and 2014-2015). For the study under Indian Railway, CSR Disclosure practise- Annual Report and for Actual Performance in CSR –Survey has been taken. Hypothesis of the study-hypothesis 1: Null Hypothesis H0=There is no significant difference between Actual Corporate Social Responsibility Practise and Disclosure Practise and Alternate Hypothesis H1=There is a significant difference between Actual Corporate Social Responsibility Practise and Disclosure Practise. Hypothesis 2: Null Hypothesis H0=There is no healthy Corporate Social Responsibility practise in India and Alternate Hypothesis H1=There is a healthy Corporate Social Responsibility practise in India Telechart

~ 798 ~ 

S. No. 1 2 3 4 5 6 7 8 9 10

Parameters Has Been Considered In The Study For Csr In Indian Railways Housing Amenities Medical And Health Service Welfare Benefits Canteen Facilities Educational Facilities Safety Measures Retirement Benefits Passenger Amenities Services On Railway Stations Environment Protection And Preservation

International Journal of Applied Research  

 

Review of literature S.no.

Author

1

Satinder Singh Ashwarya Sharma

2

Mr. Neelmani Jaysawal Mrs. Sudeshna SahaῘ

3

4

5

Rupesh G. Sawant

Puneeta Goel and Dr.R.S. Ramesh

Paramasivan. C Savarimuthu. S

6

Rupal Tyagi1

7

Prof. H.R.Uma, Shruthi B.R.

8

9

10

Gahlot Sushmita

Dr. Amandeep Batra

Vikramjit Kaur,

Year 2015

2015

2015

2014

2014

2013

Topic Corporate Social Responsibility Practices In India: Analysis Of Public Companies Corporate Social Responsibility (CSR) In India: A Review A Study Of Corporate Social Responsibility (CSR) Initiatives In India Linking Corporate Social Responsibility Reporting With Corporate Performance: Evidence From Selected Companies In India Corporate Social Responsibility Of Public Sector Undertakings: A Case Of BHEL, Tiruchirappalli Corporate Social Performance And Corporate Financial Performance: A Link For The Indian Firms

Research objective

Findings

1. To study the regulatory environment for the CSR in India.

This paper explains the corporate social responsibility practices framework for companies and analyses the public companies CSR practices.

1. To explain various initiatives taken in the field of CSR by the different companies of India.

. In doing so, it discusses the growth and the key challenges faced while trying to deliver the activities of CSR.

a) To study the basic concept of CSR. b) To understand the scope of CSR under the Companies Act, 2013. To understand the extent of CSR being followed and reported by the selected companies on the defined parameters. The primary objective is to study the Corporate Social responsibility programmes implemented by public sector limited (BHEL). It addresses the issue of the relationship in the midst of Corporate Financial Performance (CFP) and Corporate Social performance (CSP) or Corporate Social Responsibility (CSR) in Indian connection under good management theory

An Analysis Of Indian Railways Contribution Towards Employment Generation

1. To examine the contribution of Indian railways towards employment generation.

2013

Corporate Social Responsibility: Current Scenario

To throws light on the guiding principles laid down by the Draft Corporate Social Responsibility Rules (prepared by the Ministry of Corporate Affairs) and analyses the industry’s reaction to the mandate.

2013

Sustainability Of Corporate Social Responsibility In India (A Study Of Itc’s Initiative ‘E-Choupal’)

2012

Corporate Social Responsibility (CSR): Overview Of Indian Corporates

2013

The study gave a major focus on issues like Health, Education, Environment, Women Empowerment and Community Development. Required data has been collected from the official websites of the companies and other reliable sources like news papers, magazines etc. This study implies that Indian companies need to adopt a comprehensive strategy to follow CSR policy implications and take financial benefit of social performance in the long run. There are a number of public sectors limited companies know the importance of CSR scheme in business. BHEL has contributed a lot towards CSR. In this paper, study highlights the various initiatives taken up by BHEL towards CSR. The present study addresses the issue of the relationship in the midst of Corporate Financial Performance (CFP) and Corporate Social performance (CSP) or Corporate Social Responsibility (CSR) in Indian connection under good management theory. The study utilized S&P ESG India Index as a substitute of CSP/ CSR of Indian firms for the first time over the 2005–2011 periods. This study gives a comparative analysis of employment generation by different sectors of the economy and highlights the importance of Indian railways among all other employers. This paper traces the evolution of CSR in India. Apart from gauging the changes in the CSR scenario after the introduction of the Companies Act 2013, it throws light on the guiding principles laid down by the Draft Corporate Social Responsibility Rules (prepared by the Ministry of Corporate Affairs) and analyses the industry’s reaction to the mandate.

1.

To know the progress pattern of CSR practices in India.

This study has observed that these kinds of CSR initiatives may become the role-model in the achievement of CSR objectives world-wide.

1.

To know how CSR in corporate follows. society

An exploratory research design was chosen in order to develop a profound understanding of the research topic and to obtain in-depth data about the research objectives.

Analysis and interpretation-hypothesis 1: Null Hypothesis H0=There is no significant difference between Actual Corporate Social Responsibility Practise and

Disclosure Practise and Alternate Hypothesis H1=There is a significant difference between Actual Corporate Social Responsibility Practise and Disclosure Practise.

~ 799 ~ 

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Sample of the study – employees: 40 Respondents has been used in the study, under Personal interview and S. N o. 1 2 3 4 5 6 7

Parameters Housing Amenities Medical Aid Welfare Benefits Canteen Facilities Educational Facilities Retirement Benefits Environment Protection

Highly Dissatisfied

Dissatisfied

Schedule taken on Northern Central Railway Station in Agra

Neutral

Freq

%

Freq

%

Freq

3

7.4%

5

13.4%

4

3

6.8%

4

10.4%

5

3

9.4%

7

17.2%

4

10.4%

5

4

8.2%

3 3

Satisfied

Highly Satisfied

Actual Weighted Average Mean

Disclosure Weighted Average Mean

27.22

51.44

% 11.6 % 12.8 %

Freq

%

Freq

%

15

37.2%

13

30.4%

18

45.4%

10

24.6%

29.73

49.99

6

14%

13

31.6%

11

27.8%

23.73

50.86

13.8%

3

8.4%

17

41.8%

11

25.6%

27.94

50.03

8

20.8%

4

9%

15

39.8%

9

22.2%

25.8

50.18

9.4%

5

10.4%

8

14

35.2%

10

25.4%

24.59

50.87

8.6%

7

15.6%

4

16

39.8%

10

25.6%

26.73

50.19

19.6 % 10.4 %

1) Age Age Below 35 years 35-45 years Above 46 years Total

No. Of Respondents 12 14 16 40

Interpretation: The above table indicates that out of the total respondents, 85% of the respondents were Male and 15% were Female

Percentage 25% 35% 40% 100%

3) Designation Designation Official Technical Clerk Total

No. Of Respondents 7 9 24 40

Percentage 17.5% 22.5% 60% 100%

Interpretation: The above table indicates that out of the total number of respondents, 25% of the respondents were below 35 years of age, 35% of the respondents were between 35 years and 45 years and 40%of the respondents were above 46 years of age 2) Gender Gender Male Female Total

No. Of Respondents 34 6 40

Percentage 85% 15% 100%

Interpretation: The above table indicates 17.5% are Offecials, 22.5% are Technical and 60% are Clerical in the 40 Respondents. 1) Housing facilities On Actual Corporate Social Responsibility-

~ 800 ~ 

International Journal of Applied Research  

 

Interpretation: This above graph reveals that employee with high rate 29% are satisfied and low rate is 6% who are highly dissatisfied.

Interpretation: This graph shows the high rate of satisfied at 35% in medical and health by the employees. On Disclosure corporate social responsibility

On Disclosure Corporate Social Responsibility X 1078 1518

W 41.48 58.51

X 23129.261 22788779

Weighted Average Mean 51.44

W 50.37 49.62

Weighted Average Mean 49.99

Number of patients treated in opd. Railways staff quater electrified

 

Source-Annual Account Report of Indian Railways Source-Annual Account Report of Indian Railways

Interpretation: The housing amenities as compare to 201314 it increases by 41.07% in 2014-15 for the Railways staff as electrified quarter. The Weighted Average Mean is 51.44

 

Interpretation: The Number of patients treated in OPD is decreased by 1.49% in 2014-15 as compare to previous year Analysis between actual and disclosure corporate social responsibility

Analysis between actual and disclosure corporate social responsibility

Interpretation: There is far difference between the actual Corporate Social Responsibilty 51.44 and Disclosure Corporate Social Responsibilty 27.22 as a weighted Average Mean.

Interpretation: There is far difference between the actual Corporate Social Responsibility 51.44 and Disclosure Corporate Social Responsibility 27.22 as a weighted Average Mean. 3) Welfare benefits On Actual Corporate Social Responsibility

2) Medical and health facilities On Actual corporate social responsibility

~ 801 ~ 

International Journal of Applied Research  

 

Interpretation: There is a high rate percentage is 26% satisfied by employees on welfare Benefits and low rate is 8% highly dissatisfied On Disclosure Corporate Social Responsibility- STAFF welfare and amnesties X 4501.56 4994.51

W 47.40 52.6

50.13

Interpretation: The canteen facilities is high under satisfied with 33% by the employees and weighted average mean 22%.

Interpretation: The Staff welfare and Amenities is increased by 10.95% in 2014-15 as compare to previous year which shows the employees welfare. W 58.95 41.86

4) Canteen facilities On Actual Corporate Social Responsibility

Weighted Average Mean

Source-Annual Account Report of Indian Railways

X 8983 6253

Interpretation: There is far difference between the actual Corporate Social Responsibility 23.73 and Disclosure Corporate Social Responsibility 50.86 as a weighted Average Mean.

On Disclosure Corporate Social Responsibility X 280.83 296.42

Weighted Average Mean 51.59

W 48.64 51.35

Weighted Average Mean 50.03

Departmental and licensee catering

Pension adalats

Source-Annual Account Report of Indian Railways

Interpretation: The Pension Adalat Cases are decreased by 43.65% in 2014-15 as compare to previous year which is a positive sight of Indian Railway for being kind in their Pension fund. Analysis between actual and disclosure corporate social responsibility

Interpretation: The catering facilities by Indian Railways has increased in both Departmental Catering by 5.55% in 2014-15 and in Licensee Catering by 159.53% in 2014-15 as compare to previous year Analysis between actual and disclosure corporate social responsibility

~ 802 ~ 

International Journal of Applied Research  

 

Interpretation: There is far difference between the actual Corporate Social Responsibility 23.94 and Disclosure Corporate Social Responsibility 50.03 as a weighted Average Mean.

Interpretation: The students in the Railways School is decreased by 13.07% under Railways Ward and decreased by 1.53% under Non-Railways Ward as compare to 201314.

4) Educational facilities On Actual Corporate Social Responsibility

Analysis between actual and disclosure corporate social responsibility

Interpretation: The Educational facilities is satisfied by the employees at 32% and weighted average mean is 20%.

Interpretation: There is far difference between the actual Corporate Social Responsibility 25.8 and Disclosure Corporate Social Responsibility 50.18 as a weighted Average Mean.

On Disclosure Corporate Social Responsibility: Indian railways school X 168 151

W 52.66 47.33

6) Retirement benefits On Actual Corporate Social Responsibility

Weighted Average Mean 50.13

Interpretation: The high percentage is 28 satisfied by the employees on Retirment Benefits.The weighted average mean is 20%.

Source-Annual Account Report of Indian Railways

Interpretation: The Railways Schools is decreased by 11.25% in 2014-15 as compare to 2013-14.

X 740.52 966.4

Railway ward and non-railway ward in the railway schools X 27216 24068

W 53.06 46.93

Weighted Average Mean 50.18

W 43.38 56.61

Weighted Average Mean 50.87

On Disclosure Corporate Social Responsibility: provident fund, pension and other retirement benefits

Source-Annual Account Report of Indian Railways

Source-Annual Account Report of Indian Railways ~ 803 ~ 

International Journal of Applied Research  

 

Interpretation: The Indian Railways has increased the provident fund, pension and other Retirement Benefits by 30.50% in 2014-15 as compare to 2013-14.

On Disclosure Corporate Social Responsibility: afforestation sapling planted on railway land

Analysis between actual and disclosure corporate social responsibility

Source-Annual Account Report of Indian Railways

Interpretation: The Afforestation of sapling planted on Railways land has increased by 13.32% in 2014-15 as compare to 2013-14, going for environment protection.

Interpretation: There is far difference between the actual Corporate Social Responsibility 24.59 and Disclosure Corporate Social Responsibility 50.87 as a weighted Average Mean

Analysis between actual and disclosure corporate social responsibility

7) Environment protection and preservation On Actual Corporate Social Responsibility

Interpretation: There is far difference between the actual Corporate Social Responsibility 24.59 and Disclosure Corporate Social Responsibility 50.87 as a weighted Average Mean.

Interpretation: The high percentage is 32 satisfied for environment preservation and protection. The Weighted average mean is 21% X 69.13 61

S. N o. 1 2 3 4 5 6

W 53.12 46.87

Parameters Canteen Facilities Environment Protection Medical Aid Passengers Amenities Safety Measures Services On Railways

Sample of the study – passengers: 60 Respondents has been used in the study, under Personal interview and Schedule taken on Northern Central Railway Station in Agra

Weighted Average Mean 50.19

Highly Dissatisfied

Dissatisfied

Neutral

Satisfied

Highly Satisfied

Actual Weighted Average Mean

Disclosure Weighted Average Mean

48.71

50.16

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

1

5.4%

7

10.3%

5

7.6%

25

41.2%

22

36.5%

8

14.2%

10

16.2%

9

15.2%

20

33%

13

21.4%

26.73

50.19

9

14.4%

8

13.2%

8

14.6%

20

33%

15

24.8%

34.6

50.03

18

29.6%

15

26.4%

10

16.6%

11

18%

6

9.4%

33.73

50.43

7

12%

9

14%

11

19.2%

17

28.2%

16

26.6%

33.15

50.09

10

15.8%

8

14.8%

6

12.8%

22

33.2%

14

23.4%

35.28

51.07

~ 804 ~ 

International Journal of Applied Research  

 

Interpretation: This graph shows the high rate of satisfied at 24% in medical and health by the employees.

1) AGE Age 18-30 years 31-50 years Above 21 years Total

No. Of Respondents 26 19 15 60

Percentage 43.33% 31.66% 25% 100%

X 31957 30168

W 51.43 48.56

Weighted Average Mean 50.03

On Disclosure Corporate Social Responsibility

Interpretation: The above table indicates that out of the total number of respondents, 25% of the respondents were below 35 years of age, 35% of the respondents were between 35 years and 45 years and 40%of the respondents were above 46 years of age 2) Gender Gender Male Female Toata;

No.of Respondents 42 18 60

Interpretation: The medical Aid taken by passengers decreases by 5.93% in 2014-15 in Railway Sector. Analysis between actual and disclosure corporate social responsibility

Percentage 70% 30% 100%

Interpretation: The above table indicates that out of the total respondents, 70% of the respondents were Male and 30% were Female 1) Medical and health facilities On Actual Corporate Social Responsibility

Source-Annual Account Report of Indian Railways

Interpretation: There is far difference between the actual Corporate Social Responsibility 50.03 and Disclosure Corporate Social Responsibility 34.6 as a weighted Average. 1) Canteen facilities On Actual Corporate Social Responsibility

~ 805 ~ 

International Journal of Applied Research  

 

Interpretation: There is high rate percentage is 27% satisfied in canteen facilities by passengers and low rate 4% highly dissatisfied. X 72.11 81.03

W 47.08 52.91

On disclosure corporate social responsibility Periodic safety audits internal and external

Weighted Average Mean

X1

W1

X2

W2

50.16

Weighted Average Mean of X1

Weighted Average Mean of X2

81 75

51.92 48.08

31 27

53.44 46.55

50.06

50.23

On disclosure corporate social responsibility Rail neer

Source-Annual Account Report of Indian Railways Source-Annual Account Report of Indian Railways

Interpretation: The Indian Railway provide water facility as Rail Neer which increased its income by 12.36% in 201314 as compare to previous year.

Interpretation: The Periodic Safety Audit Is done internally as well as externally. In 2014-15 the periodic Safety Audit internal is decreased by 8% and Periodic Safety Audit External is increased by 14.81% as compare to 2013-14.

Analysis between actual and disclosure corporate social responsibility

X 131 117

W 52.82 47.17

Weighted Average Mean 50.15

Consequential train accidents

Interpretation: There is lest difference between the actual Corporate Social Responsibility 50.16 and Disclosure Corporate Social Responsibility 48.71 as a weighted Average. 2) Safety measures On Actual Corporate Social Responsibility

Source-Annual Account Report of Indian Railways

Interpretation: The Consequential Train Accidents is decreased by 11.96% in 2014-15 as compare to 2013-14 this shows the safety measures that Indian Railways took for the passengers. X W Weighted Average Mean 90524 50.03 49.99 90390 49.96 Saftey category employee training

Interpretation: There is high rate of percentage in safety measure is 21% and least rate of percentage is 9% highly dissatisfied. ~ 806 ~ 

International Journal of Applied Research  

 

Interpretation: Indian Railways has reduced safety category employee training to the refreshers in 2014-15 as compare to 2013-14. Analysis between actual and disclosure corporate social responsibility

Source-Annual Account Report of Indian Railways

Interpretation: There is a difference between the actual Corporate Social Responsibility 50.09 and Disclosure Corporate Social Responsibility 33.15 as a weighted Average. 3) Passengers amneties-On Actual Corporate Social Responsibility

Interpretation: There is a highly dissatisfied at 22% on passengers amnesties by the passengers. On disclosure corporate social responsibility: battery cars operated X 34 41

W 45.33 54.66

Source-Annual Account Report of Indian Railways

 

  Interpretation: The Battery Cars operated on the Railway Station for the Disability and Old persons that has increased by 20.58% in 2014-15 as compare to 2013-14. Analysis between actual and disclosure corporate social responsibility

Interpretation: There is a difference between the actual Corporate Social Responsibility 50.43 and Disclosure Corporate Social Responsibility 33.37 as a weighted Average. 5) Services by Indian railways On Actual Corporate Social Responsibility

Interpretation: There is 26% passengers satisfied by services in Indian Railways and 13% at lowest rate are highly dissatisfied. On disclosure corporate social responsibility: e-tickets booking X 1830.22 1579.82

Weighted Average Mean 50.43

 

~ 807 ~ 

W 53.67 46.32

Weighted Average Mean 50.26

International Journal of Applied Research  

 

Analysis between actual and disclosure corporate social responsibility

Source-Annual Account Report of Indian Railways

Interpretation: The Indian Railways has provided ETicketing Service so the e-tickets booking is increased by 15.84% in 2014-15 as compare to 2013-14. X 362.37 324.14

W 52.78 47.21

Interpretation: There is a difference between the actual Corporate Social Responsibility 51.07 and Disclosure Corporate Social Responsibility 35.28 as a weighted Average.

Weighted Average Mean

Final analysis of hypothesis 1-study of employees- 40 respondents

50.15

Travel and tourism income

 

S. No. 1 2 3 4 5 6

 

Source-Annual Account Report of Indian Railways

7

Interpretation: The Indian Railways provided travel and tourism service whose income increased by 11.79% in 2014-15 as compare to 2013-14. X 1229 758

W 61.85 38.14

Parameters Housing Amenities Medical Aid Welfare Benefits Canteen Facilities Educational Facilities Retirement Benefits Environment Protection

Actual Weighted Average Mean

Disclosure Weighted Average Mean

27.22

51.44

29.73 23.73

49.99 50.86

27.94

50.03

25.8

50.18

24.59

50.87

26.73

50.19

Weighted Average Mean 52.80

Maharaja express passengers

Source-Annual Account Report of Indian Railways

Interpretation: The Indian Railways contributing the luxury Service to the passengers that has increased by 62.13% in 2014-15 as compare to 2013-14. S.No. 1 2 3 4 5 6

Parameters Canteen Facilities Environment Protection Medical Aid Passengers Amenities Safety Measures Services On Railways

Interpretation: This graph shows that the weighted average mean disclosure practise is more as compare to weighted average mean actual practise in all the segments by Indian Railways. Study of passengers- 60 respondents

Actual Weighted Average Mean 48.71 26.73 34.6 33.73 33.15 35.28 ~ 808 ~ 

Disclosure Weighted Average Mean 50.16 50.19 50.03 50.43 50.09 51.07

International Journal of Applied Research  

 

Interpretation: The study of the graph reveals that in all segments the weighted average mean of disclosure practise is more as compare to weighted average mean of actual practise in all the segment by Indian Railways. S. No.

Hypothesis 2: Null Hypothesis H0=There is no healthy Corporate Social Responsibility practise in India and Alternate Hypothesis H1=There is a healthy Corporate Social Responsibility practise in India

Parameters has been considered in the study for csr in Indian railways

1 2 3 4 5 6 7 8 9 10

Housing Amenities Medical And Health Service Welfare Benefits Canteen Facilities Educational Facilities Safety Measures Retirement Benefits Passenger Amenities Services On Railway Stations Environment Protection And Preservation TOTAL On these Series T-Test is used to analyze the result are Column1 Column2 t-Test: Two-Sample Assuming Unequal Variances Disclosure Mean 0.6 Variance 0.266666667 Observations 10 Hypothesized Mean Difference 0 df 18 t Stat 0.866025404 P(T<=t) one-tail 0.19893649 t Critical one-tail 1.734063592 P(T<=t) two-tail 0.397872979 t Critical two-tail 2.100922037

Findings The Analysis was done through the Quantitative tool-- tTest and Weighted Average Mean. Applied on the data. Under Hypothesis 1, Weighted Average Mean is calculated on the Actual and Disclosure Practise of Corporate Social Responsibility Of Indian Railways. Considering the suitable parameters of Corporate Social Responsibility with a Sample size of 40 employees as Respondents and 60 Passengers as a Respondents The Results found that all the Weighted Average Mean of Disclosure Practise of the Employees and Passengers are less as compare to the Weighted Average Mean of Actual Practise. Thus, Null Hypothesis H0 is rejected and accept the Alternate Hypothesis H1 because there is a significant difference between Actual Corporate Social Responsibility Practise

Actual Practise 0 0 0 1 1 1 0 1 0 0 4

Disclosure Practise 1 1 1 0 0 0 1 0 1 1 6

Column3 Actual 0.4 0.266666667 10

and Disclosure Practise. Under Hypothesis 2, a Parametric Test called T-Test is used for data analytics by considering the ten Corporate Social Responsibility parameters with two variables that is Actual Practise and Disclosure Practise in 1 means Yes and 0 means no. The Result found that the tstatistics value. 866 is less than t-critical value 1.73 thus, Null Hypothesis H0 is accepted and there is no healthy Corporate Social Responsibility practise in India. Suggestions Indian Railways should improve their Actual Corporate Social Responsibility that should in practical rather on piece of paper. The healthy environment of Corporate Social Responsibility should be kept for the Welfare of the passengers as well as of the employees. Services on

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International Journal of Applied Research  

 

Railways station should be provide to all the stations. Passengers Amenities should be available much more on the Railways Stations for the Physical Handicapped people and old people. Clean and hygiene environment should be there even in Train coaches. Conclusion The purpose of this study is well achieved. The Analysis Reveals the lacking phases of the Indian Railways, a super ‘ Navaratna’ under Corporate Social Responsibility. Their Disclosure practices are much more than their Actual practices that are followed towards the Employees and Passengers. The Indian Railways (IR) is a truly great institution called a “Life line of the Nation”. It is a global giant that operates profitably, effectively and with relatively little government support. But it needs more Efficiency in their work with much more initiatives for the Employees as well as for the Passengers welfare. So that it can contribute more and more in the favor of the citizens of India.

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