2009 Gccma Annual Meeting Reports

Greater Chicago Club Managers Association

Annual Meeting Tuesday, November 17, 2009 Inverness Golf Club

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Greater Chicago Club Managers Association ANNUAL MEETING Tuesday, November 17, 2009 Agenda

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27.

Call the Meeting to order Reading of the minutes and verification of quorum Report of the 2009 President Report of the Vice-President/Secretary Report of the Strategic Long Range Planning Committee Report of the Treasurer Report of the Managing Director Report of the Education Committee Report of the Advertising Committee Report of the ECS Committee Report of the Technology Committee Report of the Publicity/Newsletter Committee Report of the Entertainment Committee Report of the Tournament Committee Report of the Membership Committee Report of the Student Development Committee Report of the Wine Committee Report of the Community Involvement Committee Report of the Legislative and Regulatory Affairs Committee Report of the Chicago Club Managers Foundation Old Business New Business Report of the Nominating Committee Election of Officers and Directors Induction of Officers and Directors 2010 President’s Message Adjournment

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Greater Chicago Club Managers Association Annual Meeting Tuesday, November 11, 2008 The Standard Club of Chicago The Annual Meeting of the Greater Chicago Club Managers Association was held on November 11, 2008 at The Standard Club of Chicago. The following Board Members were in attendance: David Gould, CCM

John Guy

Jim Petersen, CCM, CCE

Jim Cardamone, CCM

Judy Higgins, CCM

Thomas

Hal Axelrod, CCM

Millie Cadd

Janice M. Lorman

McHugh,

CCM

Also in attendance was Kinda Schinto, Managing Director and incoming Board Members Dwight Jenson, CCM, Robert Sergent, CCM, CCE and Morris McCann, CCM. Absent: Joseph Travaglio, CCM, John Hallberg, Jeff Cohen, CCM, Thomas Barbrow and Thomas Bartek, CCM. A quorum was affirmed and the November 2007 Annual Meeting minutes was approved. David Gould, CCM, President, welcomed everyone. He then introduced the Past Presidents in attendance Jim Dziekan, CCM, Jim Peterson, CCM, Todd Marsh, CCM, Nancy Slatin, CCM, Alan Slatin, CCM, Clarence Watson, CCM, Victor Chigas, CCM and Karl Hallerberg, CCM. He noted that this is the first year the Annual Meeting reports have been sent in a digital format and that it is a significant saving for the Chapter. He recognized the passing of Past President Gerald Marlatt, CCM by reading a biography graciously prepared by Past President Karl Hallerberg. He then asked for a moment of silence. He reported that it has been a very productive year and that our “business” has not been immune to the economic challenges that many of our clubs and member’s businesses have faced over the past year. Our Board was faced with difficult financial decisions balancing the necessity for a fiscal prudence and responsible budgeting with delivering the quality programs and activities that our Chapter has come to expect. Overall, this group of volunteers performed far beyond his expectations and he thanked them all for their time and talent. He then gave a review of his written report. He then asked that all Chapter members get more involved by attending one of the many Chapter events, serving on a committee or on the Board. John Guy, Vice President/Secretary & Strategic Long Range Planning Committee, thanked all who served on his committee. He noted that the committee continued to follow the path from the previous year’s committee and then gave a review of the following topics that the committee concentrated on this year: Role of the Managing Director, Board Member Term Length, Demographic Study, Partner with Vendors to Offer Club Training Programs, Education, Formation of a Finance Committee, Recommend Foundation Goals in Distribution of Funds,

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Consider/Recommend a Foundation Culinary School Student Scholarship and Fund Hospitality Faculty to Attend Selected GCCMA Education Events. In addition, a new issue arose earlier in the year related to the role of vendors with the Chapter. This issue was reviewed and the results were noted in the written report. Joseph Travaglio, CCM, Treasurer, was not present. His report was submitted as written. Kinda Schinto, Managing Director, thanked everyone for attending and for the opportunity to work for this great Chapter. She noted that a list of her job duties is included in the written report to offer a better understanding of her position. In addition, a list of projects accomplished this year are included. Judy Higgins, CCM, Education Committee, thanked her committee and noted that there were 57.5 educational credits offered this past year. It was noted that the education budget reflects a negative variance due to lower than budgeted attendance for events. She encouraged everyone to participate in as many events as possible. Jim Cardamone, CCM, Advertising Committee, thanked the committee and noted that despite all the hard work the 2008 Expo had disappointing results compared to 2007, but it was and will continue to be a profitable event for the Chapter. Due to shortcomings versus the budget the committee was already making major changes to the 2009 show starting with the venue. Janice M. Lorman, Executive Career Services, gave a review of her written report and also gave an update on a few opportunities available within our industry. Kinda Schinto, Technology Committee, submitted the report as written. Kinda Schinto, Newsletter Committee, thanked the committee for their hard work to bring quality issues of The Chapter Communicator throughout the year and especially the proofing eagle eyes. The goal of the Committee continues to be bringing the Chapter articles with substance and great photos of our members while at the same time keeping the membership updated with the many activities of the Chapter. John Hallberg, Entertainment Committee, was not present. His report was submitted as written. Jeff Cohen, Membership Committee, was not present and submitted his report as written. Millie Cadd, Student Development Committee, thanked her committee and the Scholarship Committee. She then gave a review of the activities held throughout the year. It was noted that $16,000 was awarded in scholarships between 12 candidates. She reported that the next National Student Education Conference will be held on October 31st – November 2nd in Charlotte, North Carolina. Hal Axelrod, CCM, Wine Committee, thanked the committee for laying the groundwork for the direction the committee wants to take. The goals for the year were to increase International Wine Society membership, set up two wine dinners for the membership in the spring and fall, wine education for the Chapter and to collect wine for the CMAA annual wine auction at conference. Thomas McHugh, CCM, Community Involvement Committee, gave a review of his written report and the three initiatives of the committee.

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Jim Peterson, CCM, Legislative and Regulatory Committee Report, submitted his report as written. John Spidalette, Foundation President, was not present. Alan Slatin, CCM gave a review of the written report. He explained the newly approved policy of fund distribution. He noted that another major change this year was the decision to have the Foundation take the lead in planning and overseeing the Foundation Golf Outing. Old Business, there was no old business. New Business, A motion was made to approve the 2009 budget. It was approved with no opposition. Jim Peterson, CCM, Nominating Committee, the 2009 Board of Directors slate was read. A motion was made to approve and induct the 2009 slate. They were then asked to come forth. The induction of the new Board of Directors was read. David Gould, CCM then introduced the 2009 President, John Guy. He was then asked to formally take over as the new GCCMA President. He thanked everyone for their support in electing him as Chapter President. He noted that it is an honor to represent this Chapter because it is a Chapter that includes some of the finest talent in the club management field and certainly is one of the flagship Chapters of CMAA. Plaques were presented to the following Board Members whose tenure was up: Jeff Cohen, CCM, Jim Peterson, CCM, CCE. John Guy then presented awards and a gift to the outgoing President David Gould and thanked him for his hard work and commitment to the Board. He then mentioned what role each of the Board Members would be responsible for in the next year. He encouraged the membership to show their support by signing up for a committee and attending education and social events. He noted that the strength of the Chapter is contingent on not so much the Board, but the level of involvement from our Chapter Members at large. He gave a brief review of how he came to be involved with the GCCMA and based on what a great experience it has been. He noted that he wished he had been involved with his previous Chapters where he worked. The four of the main focuses as President will be as follows: continue the work of the SLRP and the Corporate Partner Program, review the Education and SLRP to see how we can add value to education, be fiscally prudent during these challenging economic times and to continue to work with our current Managing Director to further evolve this role into a true leader as the General Manager is in our clubs. He then closed by thanking Kinda Schinto for all her work with the Board and his wife Deb for being such a supportive spouse and wonderful mother. A motion was made to adjourn the 2008 Annual Meeting. It was approved with no opposition. Respectfully Submitted, Kinda Schinto GCCMA Managing Director

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2009 PRESIDENT’S REPORT John Guy It has been my pleasure to serve as President of the Greater Chicago Club Manager’s Association over the past year. It has been a very productive year for your Board of Directors, as a result of their dedication, time commitment, and effort to continue our legacy of being one of the premier Chapters within CMAA. The club business has been challenged this year by the recession. Yet, your board of directors, along with Kinda Schinto as our Managing Director, achieved amazing results! I thank each of them for their time, talent and accomplishments. Strategic Long Range Planning Committee Joe Travaglio and the Committee took the lead from the previous year and compiled a number of action items that reach across many areas of influence throughout the Chapter. These items include: 1. Opened some dialogue with the Club Chefs Association to ascertain any potential synergy opportunities between our two organizations. 2. Reviewed the concept of packaging education into dues (in which the result was to maintain our current separate pricing of dues and education). 3. Review of the Chapter’s vision statement. 4. Consideration of a local, confidential benchmarking survey of operations and management compensation. 5. Consideration of creating a cookbook to showcase our clubs and chefs. Finance Committee Please see the treasurer’s report for more detailed information on the Chapter’s finances. As a result of some tough decisions last year to balance the budget, as well as a very successful Expo, the Chapter exceeded its net income budget and prior year. 2009 Expo This year’s EXPO returned to Drury Lane, where we could take advantage of reduced costs and increased value to our vendors. The result was increased vendor participation, more positive feedback about Drury Lane, and net income from EXPO that was above budget and prior year. Midwest Regional Education Forum GCCMA served as host to this year’s Midwest Regional Education Forum. Although attendance was lower this year, due to the economy, the committee’s efforts and the help of host clubs should be applauded for a successful event. The quality and value of the education offered at the Forum were not sacrificed. Chapter Education

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The Chapter Education calendar featured 36 credit hours of education. Tom Barbrow and his committee compiled unique education offerings that met the challenges we all face in our so called New Normalcy environment. In addition, the Chapter received a $250 education grant from National as a result of being awarded 2008 Excellence in Education Report. I hope everyone will commit to attending at least two educational events in 2010. Chapter Entertainment Highlights this year were not only our holiday party hosted by Bryn Mawr Country Club and the NRA Reception held at the Mid-America Club, but more smaller and unique “a la carte” social events that were planned by Morris McCann and his committee. This concept received a blue ribbon award at CMAA’s National Leadership Conference. Community Involvement RIF – Reading is Fundamental, was our continued focus in which book collections took place at various Chapter events throughout the year. In addition, used golf equipment was donated to the Chicago Public Schools. Golf Tournaments The President-Manager Golf Outing was held at Kemper Lakes Golf Club. Olympia Fields played host, for the second consecutive year, to another successful Foundation Golf Outing. Membership 14 new members were welcomed into our Chapter (exclusive of transfers), which exceeded our national CMAA goal (12) by 2. In addition, a new faculty membership was provided to Dr. Chris Roberts, the new Dean of DePaul University’s hospitality school. Communications Our new newsletter format and email communications have received many positive comments and the new website will be launched soon. The GCCMA newsletter received a blue ribbon award at CMAA’s National Leadership Conference. This year, the Foundation board took responsibility for the Golf Outing. In addition, the boards of the Chapter and the Foundation worked closely together regarding the consideration of a Corporate Partner Program (CPP) that was discussed in my remarks a year ago. This effort included a focus group with vendors and chapter members in April, to understand if a CPP would be the correct program to further support the vendors who support us. This review continues, as we have had to retain an attorney for advice as to how such a program would work with the different tax status of our two organizations. *** Finally, I would like to thank Kinda Schinto. Kinda has been the backbone of our success. She has handled increased responsibilities with great success and makes our board (especially myself) look great to National and you. Kinda touches everything we

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do, keeps us on track, and provides steady oversight to the management of our Chapter. Kinda, job well done. Involvement is the key to the success of our Chapter. Think of how you can be involved - - attend an education session, join a committee, and consider serving on the board. I promise you that you will gain more than what you put in. Thank you for the opportunity to serve as your 2008-2009 President. Sincerely, John Guy

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2009 REPORT OF THE STRATEGIC LONG RANGE PLANNING COMMITTEE AND VICE-PRESIDENT/SECRETARY Joseph Travaglio, CCM

I would like to thank the following SLRP Committee Members for all their time and commitment to GCCMA this past year; Jim Cardamone, CCM, Lori Castro, David Coughlin, CCM, Mike Drury, John Guy, Jim Kravcik, CCM, Nick Mokelke, CCM, Robert Nelson, CCM and Kinda Schinto. The Committee began the year focused on the Vision Statement of GCCMA. The Vision Statement’s original objective, by the year 2009 we will have achieved “the Hallmark of Success by. . .” as listed below. David Coughlin, CCM, the first chairman of the SLRP Committee guided us through the key result areas of the Long Range Plan to assist in identifying the past and current accomplishments of the Association. It was determined that Greater Chicago Club Managers Association has indeed achieved its vision as intended. Although the process was by and large objective, the accomplishments of GCCMA over the last five years are numerous and undisputable. Our next goal was to determine the future vision for our Association. We believed that the Vision Statement outlines how our organization wants the world in which it operates to be, concentrates on the future, is a source of inspiration and provides for a clear decision-making criteria. The Committee and the Board of Directors agreed that the current Vision Statement achieves all of the above. Therefore, our new vision statement; GCCMA'S Mission Statement "Greater Chicago Club Managers Association . . . * Advances professional and social relationships *Creates success through education" GCCMA Vision Statement "By 2009, t “ The Greater Chicago Club Managers Association will achieve the Hallmark of Success by. . . *Applying best business and organizational practices *Embracing diversity and sharing resources *Facilitating participation *Offering cutting edge professional development programs" We viewed the Strategic Long Range Plan as a living document that must be reviewed and updated with the times. The current economic climate for example prompted new

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goals for the chapter as outlined below. The Committee established the following accomplishments/goals in concert with the Mission and Vision of GCCMA: Executive Career Services: A recommendation was made to the Board of Directors to expand our current program to include a GCCMA employment referral service package to be sent directly to the Club with an opening. Further, to develop an employment center section on the website for both GCCMA Members and potential employers. The expanded services are in an effort to assist GCCMA members and employers in their search directly for a nominal fee. Value of Membership: In recent years our association has experienced colleagues who incurred overwhelming expenses due to a medical hardship of a family member or themselves. The committee has been discussing the development of a revenue source similar to the Grounds Superintendents “Wee One Foundation”. The Foundation hosts a Golf Outing once per year raising funds that directly benefit Superintendents and their families in need. This idea has been submitted to the Club Foundation for consideration. Considering the current economic climate, the committee also considered proposing additional benefits for a GCCMA membership similar to our Allied Associations retirement plans and life/disability insurance. Self Image: “The identity and image of a professional association are among its most important assets. The Club Managers Association of America (CMAA) depends upon a strong name and reputation for success. To protect and enhance our brand and reputation, it is vitally important to be consistent in how CMAA is presented to members, prospective members, allied associations, industry vendors, the media, government and all others associated with CMAA.” The enhancement of our local and national association’s image has been a controversial topic of discussion for several years. CMAA made it clear at the recent Legislative Conference that the protection and promotion of our image is up to the local chapters. The Committee felt this to be a very important subject considering the times and also how our Allied Associations, in particular the PGA, is encouraging clubs to hire PGA Professionals as their General Managers and also encouraging the PGA members to attain General Manager positions through their enhanced educational offerings. We have recommended that the GCCMA Board place an emphasis on this area and consider working with local organizations such as the CDGA monthly magazine and local papers. The Club Foundation’s recent scholarships and charitable contributions would be a good example of self promotion. GCCMA Operations and Compensation Survey: One of the best tools in a Club Manager’s arsenal is a benchmarking survey. Unfortunately, the past year we have been a part of mass misinformation provided by several outside sources. Many of these sources provided this misinformation directly to our club memberships. The Committee has been investigating the potential of an all encompassing survey that would be sponsored by GCCMA and conducted by an outside source. We hope to have the particulars by year’s end.

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Dues and Education: The Committee was appointed to review the current dues structure and fully funding education. A survey was completed comparing other chapter’s dues and funding education. The survey indicated that GCCMA was one of the top chapters with a large educational budget. The recommendation to the Board was to educate our membership, the majority of the dues currently go towards their education and most events are merely charging for Food & Beverage; in effect we are funding education. Alternate Fundraising: Kinda Schinto raised the idea to publish a cook book that showcases GCCMA Clubs, their chefs and their specialty recipes. It would be marketed as contributing to our charity of choice, the Club Chef’s Association and the Club Manager’s Association. It could be sold in all the clubs. Respectively submitted by Joseph Travaglio, CCM Chairman

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2009 TREASURERS REPORT James Cardamone, CCM Fortunately, due to a strong EXPO and good cost controls by each Committee Chair as well as Kinda Schinto, the 2009 fiscal year is going to end on a positive note. Through September 30, 2009 the chapter has realized a net profit of $11,531 versus a year end budgeted profit of $528. These numbers are greatly improved over our 2008 numbers which ended with a ($35,000) net loss. The 2009 EXPO proved to be the largest difference maker coming in at $7,284 profit better than our original budgeted numbers. Statement of Activities [Based on 11 months actual and 1 month forecast] Key Highlights compared to prior year:  Income before Operations (Dues and Interest) experienced approximately a $1,500 increase.  Operations are up $11,000 due to the Expo net result and savings in Chapter Education.  Administration experienced a $2,000 decrease in expenses. Balance Sheet [As of 9/30/08] Current Assets total $106,482.76. Cash in bank is $37,485.05 compared to $28,491.41 last year. The Chapter Investment CD has a current value of $61,502.43 that has been set aside for a rainy day. Budget [FYE 2010] The Executive Committee and Board of Directors believed it to be our fiduciary responsibility to submit to its members a balanced budget for 2010. The 2010 Budget is submitted reflecting basically a breakeven which can be accomplished by assessing a three percent dues increase. The Board of Directors recognizes that in order to maintain a base level of education, social events and membership communications and submit a balanced budget, a dues increase is necessary. On the expense side of the budget equation, it is important to point out that the Board unanimously agreed to maintain our chapter’s vision and continue to provide excellent education with the assistance and leadership of a Managing Director. To this point, 12

education and administrative expenses were left at the 2009 operating levels. The holiday party annual subsidy was reduced to $6k as the type and location of the party are still being discussed. A $2k subsidy has been put back into place for the NRA Reception that will tie in with the NCA Conference to be held in Chicago in 2010. The Board approved the retainer of Wolf & Company to complete a year-end audit per our bylaws. I would like to thank Kinda Schinto and Robin Starnes, our bookkeeper for all their hard work and dedication to our Chapter. I also would like to thank the membership and Board of Directors for all their support and for the privilege and honor to serve. A special thank you goes out to John Guy and Joe Travaglio, CCM for a great year of working with you. James Cardamone, CCM

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2009 REPORT OF THE MANAGING DIRECTOR Kinda Schinto Ladies and Gentlemen, it is an honor to work for this great association. Each year I continue to be amazed at the extraordinary people who make up our membership and Board of Directors. Every single person on this Board brings great individual strengths, talents, professionalism and ideas. Sitting in the room at the education seminar last Tuesday I had a realization of how incredible the amount of knowledge and power that was contained by the attendees within that one room. Most impressive is the fact that these people do not settle for what they know today. They continue to want to learn, be better at, to stay ahead of, to mentor, to make a difference, to ask the what ifs and the why not, to not settle and to be the dreamers and engineers of the future of club management. The following is a summary of challenges and accomplishments from this year: In 2008 I conducted a survey of which chapters had Corporate Partner Programs. Together the Committee reviewed the various materials and put together a proposal for a CPP of our own. In 2009 a group of vendors and members that represented a broad spectrum were invited to attend a focus group regarding the CPP. The vendors were honored that we included them and valued their opinion. Only positive comments were the result of this meeting as it was felt to be a win – win situation for both. This endeavor is awaiting legal review. A considerable amount of time was spent working with the MREF Committee, securing sponsorships, taking reservations and helping to administer all the various tasks that go into hosting a conference. Again, I am impressed with the amount of time our members volunteer and the consistent undertone of never settling for less than a first class event. I have spent two years fully involved with orchestrating the Expo. As current and previous chairman know it is a huge, job threatening undertaking for the Chair of this event. I am happy to do everything possible to make this project easier for them. Being the go-to person is helping to make things more consistent and create better time management as we don’t have to re-create each aspect. Building vendor relationships is key to the success of this event. In the present economy a great deal of time and patience is needed to lend a shoulder and an ear to our vendors and let them know we understand their frustrations and concerns. My weeks are filled with committee meetings. As you know meetings are time consuming. Knowing what is going on within each committee, avoiding conflicts and offering past history to make better decisions from makes it well worth the effort. One of the major changes in my contract for this year was to be fully involved with the budgeting and financial processes. I believe this was an important and needed change which will benefit the Chapter in the long run with my position being the one constant. 32 chapters now have Managing Directors. We meet on our own at the National Conference and LLC as well as attend a formal meeting held at LLC by the CMAA staff. Each year we find there just isn’t enough time to discuss all the issues we would like; let alone pick each other’s brains and steal all the ideas we can. We have just begun to hold a monthly conference call that will

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have a different topic each time. programs. . .

Such as foundations, certification, corporate partner

I continue to pass on my random thoughts and ideas regarding our Chapter in hopes that one might ignite. I encourage everyone to send your ideas to us. Big or small it could make a difference! This Chapter is responsible for many firsts. We played host to the first National Conference in 1927, the first Assistant Managers Conference and the first National Student Education Conference. All of which have gone on to be implemented into annual CMAA events. We continue to forge the path as leaders in our industry. Our two first place wins at the LLC are just another reminder of this. Thank you once again for allowing me the privilege to manage the Greater Chicago Club Managers Association of America. “Do not go where the path may lead, go instead where there is no path and leave a trail.” -Ralph Waldo Emerson Regards, Kinda Schinto GCCMA Managing Director

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2009 EDUCATION COMMITTEE REPORT Tom Barbrow I would like to thank my fellow Education Committee members, Brian Carlson, Fred Fletcher, Kate Newton, Susan Sheahan, Gavin Spears and co-chair, Dwight Jenson for their efforts and commitment to chapter education. And most of all, thanks to Kinda Schinto for her stalwart support, assistance and good counsel throughout the year. GCCMA chapter members were offered ten programs and 36 educational credits from November 2008 through October 2009. Events included, Leadership in the Workplace, Points of Profit, Lake Sonoma Wine Luncheon, Seminar on Employment Law, CDGA Workshop, and Email Marketing and Survey Solutions last fall and winter, Midwest Regional Education Forum in the spring and finally, Difficult Communications this fall. Financially, chapter education is performing better than planned due in part to a Foundation subsidy grant to help defer expenses from the Ron Yudd “Points of Profit” event for 86 attendees back in January. Respectfully submitted, Tom Barbrow, Education Committee Chairman

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2009 ADVERTISING COMMITTEE REPORT Thomas P. Bartek, CCM On March 9th 2009 the GCCMA Expo returned to Drury Lane in Oakbrook to the delight of both vendors and attendees alike. As reported in 2008, many felt that the Schaumburg venue lacked the intimacy required to bring about the relationships our vendors were looking to achieve. Thanks to the many vocal parties involved, the committee decided, what in hindsight resulted in a stellar decision to return to Drury Lane. In my first year as Chair of the Expo, I was blessed with a wonderful committee of dedicated professionals to help in this task. Personal thanks to my Co-Chair Jan Lorman and committee members Dan Cook, Paul Keith, Juan Aguilar, John Brennan and Jeff Plain for serving as part of the committee. In addition, I want to recognize several volunteers from my Club who gave up their day to help out; Yohlie Irlandez, Brenda Prozanski, Debbie O’Connor and Ismael Rosas. Finally, a special thanks to Kinda Schinto for guiding us through the details of the event. Your help and attention to detail made this day all that it could be. Results of our efforts this year were fruitful in many ways. Financially - the Expo had a bottom line of better than $70,000 that will be used to fund the many educational and social activities offered to our members. Vendor Support - we welcomed back almost 70% of our vendors from past years and were able to introduce our membership to 31 new service providers. GCCMA Support - we had a better than expected turnout of managers and support staff who commented positively on the experience of the day and the quality of the presenting vendors. The 2010 Expo will be held on Monday, March 8 and will be better than last year. The committee has already met twice and is actively recruiting vendors for this year’s event. As we are only looking for the best and proven service providers, we are asking our membership to let us know of any “Great” vendors that they use and would like to share with the rest of us. The goal of this committee is not to fill booths, but to fill them with the best providers in the industry which will best support our membership and their Clubs. Early registration discounts are being offered and improvements to all aspects of the Expo experience are being instituted including the roster book, which will be available for pick-up at the Expo this year. Thank you for the opportunity to Chair this wonderful event and I look forward to the 2010 year with great anticipation. Respectfully Submitted, Thomas P. Bartek, CCM 2009 Advertising Chair

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2009 EXECUTIVE CAREER SERVICES REPORT Janice M. Lorman The Executive Career Services Committee serves as a liaison to those interested in seeking employment opportunities within the local Chapter, as well as exploring the national job market. The committee has also evolved into a contact source for recruiting companies to locate position openings for their clients. By communicating local nonsenior management staff openings, via e-mail or the chapter web site, it enables area clubs to attract qualified candidates and offer many of our members the possibilities of advancing their careers. For the manager who has lost his position with his club, the committee serves as support with information regarding services still available and covered under their chapter membership. Clubs are also contacted, informing them of the advantages of first looking within our chapter for qualified club managers, before seeking persons outside this specialty field. With the assistance of the Managing Director, Kinda Schinto, the Managing Director, the Chapter is currant regarding position movement and openings. Kinda’s efforts are invaluable in communicating any position information to the ECS Chairman. This year, our club business was facing a difficult period with positions available. Clubs were releasing managers and either not replacing the position or utilizing lower level employees to cover the immediate management duties, with Board members covering the major management decisions. There were 28 position postings with 20 received from clubs located out of state. There were inquiries from 5 out of state managers seeking relocation to the Chicago area. The ECS position for the Greater Chicago Club Manager Association is a wonderful opportunity to observe and learn about the personnel changes within the chapter. It provides an overview of the goals and talents of our members matched with the requirements and expectations of the clubs seeking professionals to manage their facilities. Janice M. Lorman 2009 ECS Chairman

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2009 TECHNOLOGY COMMITTEE Robert Sergent, CCM, CCE The Technology Committee met several times this year. A quick start guide was completed and submitted to Clubessential to begin the process of building our new website. Pictures were requested from the membership to be included in the new site. We are still accepting clubhouse, golf course, fitness center, wedding shots or anything that you think will complement the website. The goal for the new site is to include much more information on the public side of the site. We want perspective members, students, job seekers and vendors to be able to access as much information about our chapter as possible. The following is an outline of what you will find on the new public side of the website: *GCCMA PUBLIC HOME Who is the GCCMA Local Job Postings - How to post a job posting Out of Area Job Postings Mission Statement Vision Statement Allied Associations and links Join GCCMA -Transfer Application, dues, New Member Application *STUDENTS/CAREERS Jobs Internships Student Chapters Student Membership Alumnus Membership Scholarships – rules and application Past Scholarship Winners *VENDOR PARTNERS How to get involved Preferred Vendor Lists & Links Corporate Partner Program Events Tradeshow Information Once the layout of the website was designed a project kickoff meeting was held to discuss communication goals, brand identity (logos, color palette, fonts, and textures), navigation and usability, imagery, page layout and website dimension.

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A few alternative looks were designed and presented to us. With committee and Board input we finalized the design. We are at the content upload stage now. This will be a main focus for the incoming Technology Committee. It will be a great new look with easier functionality once complete. We thank you in advance for your patience as we work to finalize this project.

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2009 NEWSLETTER COMMITTEE REPORT Robert Sergent, CCM, CCE The goal of the Newsletter committee for 2009 was one of continuous improvement of our GCCMA publication, The Chapter Communicator. Under the direction of Managing Director Kinda Schinto the Bi-monthly publication received National recognition. A blue ribbon was presented to the Chapter for the Newsletter entry in the Leadership Conference Idea Fair. The addition of Graphic Designer Sue Mihalovic and the transition to the electronic magazine style format was very well received by Members and Vendors alike. Funding for these improvements is provided through Business Card Vendor advertisements in the publication. Member involvement in the solicitation of Vendor support for this initiative is encouraged and appreciated. Business card sized Ads are in limited supply and are currently available for $500.00 for 6 issues. A real effort has been made to provide our members an interesting, timely and attractive electronic publication and we would like you to consider providing noteworthy content which your fellow GCCMA members may find interesting and enjoyable. Members are encouraged to submit articles for consideration. Articles over 750 words are eligible for 2 Association Activity credits towards CCM, Honor Society, CCE, or MCM designations. Special thanks to the GCCMA Board of Directors for supporting our plans for improvement and to Newsletter committee members Jan Lorman, Kyra Poulos, Wendy Bailey, and Chad Schultenover for their dedicated service. Robert E. Sergent, CCM, CCE Chairman

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2009 ENTERTAINMENT COMMITTEE REPORT Morris McCann, CCM, Chairman Hal Axelrod, CCM – Co-Chair Katz Newton, CCM Lisa Essi Joyce Halama, CCM Bill Skelnik It was a fun and exciting year for the Entertainment Committee starting off the year with the Winter Holiday party hosted by Tom Bartek at the beautiful Bryn Mawr Country Club. Then we began our all new Social a la Carte Programs which were very successful, enjoyed by everyone and brought us a winning blue ribbon home from the Leadership Conference.  Crystal Blue Holiday Party Sunday, January 11, 2009, Bryn Mawr CC 79 guests @ $150 each Event over budget by $2,390.45  Cross Country Skiing Monday, February 2, 2009 Had 6 skiers. Apres Ski - Mickey Finn total of 10 showed up for food and fun.  Millennium Park Family Ice Skate Sunday, February 22, 2009 The 20 managers and family that came out had a wonderful time on the ice and dined at the Gage Restaurant on Michigan Avenue.  South Carolina Golf Trip, March 12 Four Club Mangers battled it out with the alligators.  Post Mother’s Day Buffet at the Four Seasons Monday, May 11, 2009 We had a table of 7 giving tribute to their mothers.  NRA Recession Reception Monday, May 18, 2009, Mid America Club We had a modest yet festive group of 25/30 then finished off the evening activities at the Gage.  WGA Amateur Reception Thursday, August 6, 2000 hosted by Todd Marsh at Conway Farms A beautiful afternoon with 15 Managers in attendance.

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 Road America – Wisconsin Sunday, August 16, 2009 2 Managers and family attended their spectacular display of high speed. This is a great venue and exciting event.  Cog Hill BMW Championship Thursday, September 10, 2009 Hosted by Nick Mokelke. The renovated Dubs Dred took the spot light this week.

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2009 TOURNAMENT COMMITTEE UPDATE Hal Axelrod, CCM – Chairman Tournament Committee Todd Marsh, CCM – Chairman Chicago Club Managers Foundation Golf Outing The Tournament Committee had a very successful year planning the President/Manager golf outing and assisting with the Foundation Golf Outing. We want to thank Janet Dobson and her staff at Kemper Lakes Golf Club for hosting the President/Manager golf outing. The weather was perfect, the course in mid season form and the food spectacular. Winners of the various divisions are as follows. 1st place President/Manager – River Forest Country Club 2nd place President/Manager – Cog Hill Golf Club 1st place 2 Best Balls of Foursome – Conway Farms Golf Club and Skokie Country Club 2nd place 2 Best Balls of Foursome – Midlothian Country Club Closest to the Pin for Presidents – Ken Weiss, Twin Orchard Country Club Closest to the Pin for All – Dan Charlton, Evanston Country Club Long Drive Presidents – De Mudd, Conway Farms Golf Club Long Drive for All – Trey Robbins, Flossmoor Country Club Thanks again for all those that were able to attend this event. It’s a great time spent networking with your Presidents and Boards away from work. We look forward to seeing more of you next season. We would like to express our sincere gratitude for all involved with the Greater Chicago Club Managers Foundation Golf Outing at Olympia Fields Country Club. Without the support of our Vendor Partners and our chapter members, we would not have achieved the success and camaraderie of the outing. We raised over $50,000 dollars to support our scholarship process for students majoring in hospitality in Club Management, The Autism Society of Illinois and the First Tee of Chicago. Thank you to all for your care and support. We had a great attendance with 240 golfers and 250 for the dinner portion. We want to thank Russell Ruscigno and his staff at Olympia Fields Country Club for hosting a tremendous golf outing. The weather was perfect; both courses were in great condition. The food and wine was spectacular. Congratulations to the following winners of the event:

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South Course Results 1st Place:-14 (58) Harris Golf Cars Guests 2nd Place:-14 (58) Marc Raymond, Mark Rudins, Mayno Lutekhans, Andy Dauksas, Mike Metcalf Tim Connors Longest Drive Hole #10: Hal Axelrod Closest to the Pin Hole #3: Marty Kene North Course Results 1st Place:-15 (56) Mike Murphy, Jon Bailey, Roger Cole, Steve Kashul JR Rudgers 2nd Place:-11 (60) Troy Becker, Steve Mason, Jim Williamson, James Petersen Jeff Paeth, Rick Dewling Longest Drive Hole #1: Pete Kiraly Closest to the Pin Hole #13: Tom O’Malley We deeply value your support and we look forward to sharing this magnificent opportunity with you next year on September 13th, 2010 at the renovated 36 holes of golf at Twin Orchard Country Club in Long Grove, IL

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2009 MEMBERSHIP COMMITTEE REPORT Report submitted by Judy Higgins, CCM With two months remaining in the membership year, the Greater Chicago Chapter has exceeded our new member recruitment goal of twelve, which is set by the National office. (January-October) NEW 1. William O’Malley – Palos Country Club 2. Jessica Trzop – Kemper Lakes Golf Club 3. Tom Walberg – The Chicago Club 4. Kenneth Vranek – Rolling Green Country Club 5. Belisario (Billy) Castillo – Northmoor Country Club 6. Dennis Fisher – Kishwaukee Country Club 7. Frank Vignocchi – Shoreacres Country Club 8. Thomas Birmingham – Flossmoor Country Club 9. Dale Klein – Bryn Mawr Country Club 10. Adam Nickerson – Olympia Fields Country Club 11. Mike Farmer – Naperville Country Club 12. Hilary Kowaleski – Naperville Country Club 13. Abdon Garay – Glen Oak Country Club 14. Michael Mischeck – Sand Creek Country Club FACULTY 1. Dr. Chris Roberts – DePaul University TRANSFER 1. Gary Behan, CCM, CCE – Country Club of Peoria 2. Brian Silver – The Mid America Club 3. Nathaniel Mather – Bull Valley Golf Club 4. Michael Leising – Exmoor Country Club 5. John M. Peterson – Youche Country Club 6. Jonathan M. Kruse – The Winter Club of Lake Forest 7. Marcus Bright – Pottawattomie Country Club

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Active Provisional Retire Honorary

2009 128 27 12 13

2008 120 45 8 13

2007 124 50 8 13

Surviving Spouse Associate Faculty Non-Resident Continue-Unemployed Alumnus Student Total Members

2 1 2 11 6 4 1 207

3 2 1 13 4 4

4 1 0 11 0 0

213

211

Number of CCM’s CCE’s MCM’s

65 3 1

62

57

1

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2009 STUDENT DEVELOPMENT COMMITTEE ANNUAL REPORT Millie Cadd Committee: Millie Cadd – Rolling Green CC – Chair Judy Higgins – Valley Lo Club – Co-Chair Jan Lorman – Ridge CC Mike Drury - Shoreacres Marc Raymond – Glen Oak CC Paul Keith - Northmoor Corbin Boyt – Medinah CC Tom Slepicka Fred Fletcher  Monday, May 18th - Mid-America Club Reception We only had around 15 interns present for the reception. This was much lower than in years past. I was able to collect their email addresses and contact information. I have been communicating with many interns via email.  Monday, June 22nd - Vendor Tour in the Northwest Suburbs – Sysco, Wirtz Beverage, Dave and Busters We had 13 students in attendance for this event. Todd, from Sysco, did an excellent job. He spoke about the changing economy and how it effects menu planning, budgets, etc… Wirtz also allowed us a special tour inside the packing facility. This was a great tour! Afterwards we decided to go to Dave and Busters for some games and fun! Overall, the event was great.  Monday July 6th - City Club Tour - The University Club and The Union League Club As of Friday, July 3rd, we only had 6 interns signed up. I chose to cancel the event. I felt that it would be an imposition on both clubs and their managers to host us with such a small group. I also understand that the students that were coming were being “forced” into the tour. I hope to reschedule this tour for next year. Friday July 10th was the deadline for scholarship applications. We had 11 applicants. We conducted interviews at Rolling Green Country Club on Wednesday, July 22, 2009. We were able to distribute $20,600. We gave $20,000 in scholarship monies. These checks have been cut and sent directly to each individual’s school. The committee included: Committee: Mike Drury Joseph Travaglio Jim Kravcik Millie Cadd Jan Lorman Sharon Meyer

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 Monday, August 3rd - Scholarship award ceremony at Michigan Shores Club We had 23 people attend. We had a lovely spread from Michigan Shores and a great day! There were 8 of the 11 recipients present. John Spidalette offered an introduction and we followed with awards. Each student was awarded a certificate and a CMAA shoulder bag (Jan Lorman). David Coughlin gave a tremendous tour of the club. We finished the day with refreshments and bowling. Thank you Michigan Shores! The Following Students were awarded a scholarship: Robert Anderson – Glen Oak CC – Northern Illinois University - $500 Stephen Hiuzenga – Flossmoor CC – Illinois State University - $500 Christopher Sealander – Rolling Green Country Club – Ferris State University - $500 Courtney Schejbal – Medinah CC - University of Central Florida - $1000 Sarah Sawasky – Milwaukee CC – University of Wisconsin Stout - $1000 Jared Love – Rolling Green Country Club – Ferris State University - $1000 Jennifer Kurland – The Union League Club of Chicago – Northern Illinois Univ. - $2500 Anna Worthington – Evanston Golf Club – Cornell University - $2500 Bailey Miller – Milwaukee Athletic Club – Kansas State University - $2500 Samantha Ellison - The Ivanhoe Club – Kansas State University - $3000 Dominika Guerra – The Ivanhoe Club – Kansas State University - $5000 FUTURE GOALS:  Establish a date to conduct a meet and greet reception for all of our local hospitality schools. We plan on inviting the faculty and students who are interested in CMAA and club management. I have already spoken with John Spidalette about hosting the reception at his club in the early months of 2010. A small committee will be formed for this event. We will conduct a planning meeting soon.  Discuss the thought of naming a scholarship after John Spidalette. He was the first recipient of the scholarship from GCCMAA.

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REPORT OF THE 2009 WINE COMMITTEE John Hallberg

The committee will be targeting GCCMA members for membership into the IWS. We are pursuing a February 2010 a wine luncheon with the wine maker of Kenwood Estates. We are beginning our efforts to collect wine for the annual auction held during World Conference. Our chapter helps contribute substantially to the auction. We are asking our chapter members to check their wine cellars for slow moving bottles they might want to donate to the auction. So please dust off some of your bottles and donate them for a good cause. John Hallberg 2009 Wine Committee Chair

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2009 COMMUNITY INVOLVEMENT COMMITTEE Thomas McHugh, CCM

I.

Golf Equipment Donation During the month of May, club managers, in conjunction with golf professionals and club managers, collected used golf equipment for the benefit of the Chicago Public Schools golf teams. Over 200 clubs were donated and we are in the process of collecting them for distribution.

II.

Reading Program At the 2009 Greater Chicago Club Managers Association Expo, new books were collected for the Reading is Fundamental program. This program provides children with the opportunity to choose books to read and keep. It is an ongoing program and has been well received.

Sincerely, Thomas F. McHugh, CCM General Manager Park Ridge Country Club 636 N. Prospect Avenue Park Ridge, IL 60068 847-823-3340 (direct)

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2009 LEGISLATIVE & REGULATORY REPORT David Gould, CCM

There was no report.

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2009 REPORT OF THE CHICAGO CLUB MANAGER FOUNDATION John Spidalette, Foundation President

There was no report.

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REPORT OF THE NOMINATING COMMITTEE David Gould, CCM I would like to thank Paul Geallis, CCM, Bill Duy, CCM and Jeff Cohen, CCM for serving on the Nominating Committee this year. The Committee considered 25 candidates for the Board of Directors, conducted individual phone interviews with 11 candidates and conducted a group interview with the 7 finalist. The Committee also considered candidates both on the current Board and individuals who had previously served on the Board for the position of Treasurer. After completing this process the Nominating Committee recommends the election of the following individuals: Officers 2010 Joseph Travaglio, CCM - President Inverness Golf Club James Cardamone, CCM - Vice President/Secretary Northmoor Country Club Thomas Bartek, CCM - Treasurer Bryn Mawr Country Club For a Three-Year Term Expiring 2012 Marc Raymond, CCM Glen Oak Country Club Mike Drury Shoreacres Brian Carlson, CCM Royal Melbourne Country Club For a One-Year Term Expiring 2010 Tom Slepicka Ruth Lake Country Club

The Committee was also asked by the Board of Directors to begin preliminary discussions on potential candidates to represent the Greater Chicago Chapter on the CMAA National Board. At this point and time, no candidates have been approached to run for office. If you are interested or feel strongly about a fellow manager being considered as a candidate, please contact GCCMA Managing Director Kinda Schinto directly. Respectfully Submit, David Gould, CCM Cress Creek Country Club

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PLEASE REMEMBER!

Be sure to sign up for any committee that you would like to get involved with. Your GCCMA Board of Directors truly values your ideas and input. We look forward to working with all the 2010 committees. If you would like to host an event in 2010 please sign the form on the registration table. If you have not had your picture taken yet please take a moment to do so. This picture will be in our newly designed roster book. You will also receive a copy to be used at your discretion. We thank you for attending the meeting this evening! Please join us for cocktails and hors d’oeuvres followed by dinner

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