Hewlett Packard
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Presented by: 01 Hassan Sajjad 02 Muhammad Faisal 26 Muhammad Ali Qureshi 33 Imran Ali 081502 36 Shahbaz Noshahi
062116 063156 081126 081434
Presented To: Mr. Aly Raza Syed Course Name: Business Policy Date: 19-10-2009 Group NO: 4 2
Introduction Industry: Information Technology Case time: 2007 Key players: Bill Hewlett, Dave Packard & Todd Brodley Initial Capital: $538 Important dates: 1938, 1939, 1940, 1950, 1957 Operations: USA, Europe, China, India, Russia, Japan Market Share:
12.3% in 2007
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Mission Statement “”
Vision “”
4
Main Goals “Selling and marketing its products and services through programs designed to improve profit margins.”
Situation Analysis
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Macro Environment Analysis Demographic: Economic: HP and other brand name companies are reducing the selling price of their ink cartridges.
Political: Legal:
7
Macro Environment Analysis Informational: HP provides information technology services.
Social: Technologic: HP has huge technology research laboratory in Banglore.
8
Porter’s Five Forces Model Potential development of substitute products
Bargaining power of suppliers
(-)
Rivalry among competing firms
N/A
+
Bargaining power of consumers
_
+
Potential entry of new competitors
Equal number of negatives and positives make the industry moderate. 9
Strategic Orientation Corporate Level: GLOBAL EXPANSION Business Level: RELATED DIVERSIFICATION Functional Level DISTRIBUTION
10
Segmentation HP has various segments: Technology solution group (TSG) Personal system group (PSG) Imaging and printing group (IPG)
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Target Market .INSTITUTIONS .INDIVIDUALS .BUSINESS CUSTOMER
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Marketing Mix
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Products
Important P’s Price: N/A
15
Important P’s Promotion: o HP promotes directly to consumers, businesses and through a variety of business partners o Direct sales campaign
16
Important P’s Place (Distribution Channel): Retail stores Consumers Resellers Small to Mid-size Business Distribution Partners Value Added Reseller (Independent Software Vendors, Corporate Investment) Business and Institution
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Important P’s People: N/A Process: N/A
Physical Evidence: Retailers, resellers, distribution partners, independent distributors, etc
Life Cycles (PLC,CLC,ILC) HP (CLC) I T (ILC) HP (PLC)
1
2
3
4
19
Key Success Factors There is potential in the industry. As knowledge management evolves from fad to business imperative, many organizations are discovering the limited ability of information technology to capture and share ideas, insights, and know-how.
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Unique Selling Preposition N/A
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External Factor Evaluation Matrix Analysis
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External Factor Evaluation Matrix Factors Opportunities
Weight
Rating
Score
Emerging markets, particularly BRIC countries
0.17
3
0..51
0.15
4
060
e-Commerce expansion
.15
3
0.45
Diversification Related/Unrelated
0.10
3
0.30
Apple computers (Macs) significant growth in overall PC shipments
0.12
3
0.36
Dell direct-sale marketing
0.11
3
0..33
Intense competition from other PC manufacturers
0.10
2
0.20
Slowdown in economic conditions in US, Europe
0.10
3
0.30
Total
1.00
Imaging and printing businesses
Threats
3..05
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Internal Factor Evaluation Matrix Key Factors
Weight
Rating
Score
0.12 010
3 4
0.36 0.40
0.09
3
0.27
0.10 0.08 0.12 0.10
3 3 4 4
0.30 0.24 0.48 0.40
0.07
3
0.21
0.36 0.20
STRENGTHS
Strong brand equity world’ largest it firm. World’s biggest computer hardware and peripherals company in the world. An advantage HP has over its competition it is a total solutions provider. Diversified product portfolio Solid market position in key segments. Strong financial Position. The company has a long history of inventions and innovations until it came to this stage Product diversity of the company is another big advantage that enables the company to hold its position even in the times of recession. WEAKNESS
Price is high in China as compared to other
0.12
3
Product line management problems
0.10
2
Total
1.00
3.22
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Competitive Profile Matrix hp Success Factors
Weight
IBM
dell
Rating
Score
Rating
Score
Rating
Score
Quality
0.13
3
0.39
3
0.39
3
0.39
Financial Position
0.15
4
0.60
3
0.45
3
0.45
Market Share
0.16
3
0.48
3
0.39
3
0.48
Technology/innovation
0.12
3
0.36
3
0.36
4
0.48
Global Market
0.10
3
0.30
3
0.30
2
0.20
Price Competitiveness
0.10
2
0.20
4
0.40
2
0.20
R&D
0.14
3
0.42
3
0.42
4
0.56
Customer Loyalty
0..10
3
0.30
2
0.20
3
0.30
Total
1.00
3.53
2.84
3.06 25
Strengths
SWOT Analysis
Strong brand equity world’ largest it firm. World’s biggest computer hardware and peripherals company in the world. An advantage HP has over its competition it is a total solutions provider. Diversified product portfolio Solid market position in key segments. Strong financial Position. The company has a long history of inventions and innovations until it came to this stage Product diversity of the company is another big advantage that enables the company to hold its position even in the times of recession.
Weaknesses Price is high in China as compared to other Product line management problems
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SWOT Analysis Opportunities Emerging markets, particularly BRIC countries Imaging and printing businesses e-Commerce expansion Diversification Related/Unrelated
Threats Apple computers (Macs) significant growth in overall PC shipments Dell direct-sale marketing Intense competition from other PC manufacturers Slowdown in economic conditions in US, Europe
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THE Space Matrix .
FS +6
Aggressive +1
IS
CA -6
-1
-1
-6
ES
+1 +6
BCG MATRIX 1.0 +20 hp
0
-20
.50
0.0 0.0
IE Matrix IFE total Weighted Scores Strong 4.0
1
3.0
Average
2.0
2
3
5
6
8
9
High 3.0
3.02 3.22
EFE Wighted scores
4
Medium
2.0 Low 1.0
7
Weak
1.0
Grand Strategy Matrix Rapid Market Growth
Q2
Q1 Strong
Weak Competitive Position
Competitive Position
Q3
Slow market Growth
Q4
QSPM Matrix StrategicAlternative Key Factors
Weight
AS 1
TAS 1 AS 2
TAS 2
0.08 0.07 0.06 .03
4
.36
3
.24
3
.24
2
.14
3
.21
2
.12
3
.09
3
.09
Apple computers (Macs) significant growth in overall PC shipments
0.05
3
.15
3
.15
Dell direct-sale marketing Intense competition from other PC manufacturers
0.05
3
.15
2
.1
Opetunities: Emerging markets, particularly BRIC countries Imaging and printing businesses Diversification Related/Unrelated
E-Commerce expansion Threats:
Slowdown in economic
32 3
.12
2
.08
STRENGTHS
Strong brand equity world’ largest it firm.
0.09
3
.27
3
.27
World’s biggest computer hardware and peripherals company in 0.07 the world.
3
.27
2
.14
An advantage HP has over its competition it is a total solutions provider.
0.06
3
.18
2
.12
Solid market position in key segments.
0.08
3
.24
2
.16
Strong financial Position
0.10
4
.40
3
.30
The company has a long history of inventions and innovations until 0.07 it came to this stage
3
.21
2
.14
Product diversity of the company is another big advantage that enables the company to hold its position even in the times of recession.
0.05
3
.15
2
.10
WEAKNESS
0.05
4
.20
4
.20
0.05
3
.15
3
.15
In Asia Other Competitor's prices are low Product line management problems
Total
1.0
3.39
2.41
Market Analysis
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Important Figures Sales The HP company sales are increasing in 2006 as compare to 2004. Growth rate The company growth rate is 12.3%.
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Market Share HP announced that it is the worldwide market share leader in distributed system management software for 2004. HP led the worldwide distributed system management software market category in 2004 with 13.3% revenue share. HP's revenue grew 14.9% in this market for 2004, outpacing the overall one-year growth of 8% for the category and nearly doubling the revenue growth of each of the next three closest competitors. 36
Competitor Analysis
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Competitors Demand is tied to consumer and business income. The profitability of individual computer companies depends on purchasing and production efficiencies, and on technological expertise. HP competitors are primarily in the Personal Computers industry. Hewlett-Packard also competes in the Computer Networking Equipment, Computer Peripherals, and Handheld Computers & Accessories sectors.
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Comparison Company Revenue Number ofGross EBIT Name employees margin
EPS
Net income
HP
97.06B
156,000
24.46% 10.72B
2.295
6.39B
Canon
34.63B
118,499
49.74% 8.29B
2.92
3.88B
Dell
N/A
65,200
N/A
N/A
N/A
IBM
92.79B
366,486
42.33% 19.20B
6.262
9.55B
Industry
456.28M
1.74K
36.03% 17.29M
N/A
(218.03)K
N/A
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Financial Analysis
Ratio Analysis Liquidity Ratios Ratio
2005
2006
Result
Current ratio Quick ratio
1.37 1.15
1.34 1.13
moderate moderate
Leverage Ratios Ratio
2005
2006
Result
Debt-to-total-assets
0.45
0.46
moderate
Debt-to-equity
0.93
1.0051
negative
Long term-debt-to-equity
0.091
0.065
positive
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Ratio Analysis Activity Ratios Ratio
2005
2006
Result
Inventory turnover 12.60
11.82
negative
Fixed asset 2.55 turnover Total asset turnover 1.12
2.71
Positive
1.11
Moderate
Growth Ratios Ratio
2005
2006
Result
Growth in sale
8.49%
5.72%
Negative
Growth in net income
(31%)
More than 100%
positive
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Ratio Analysis Profitability Ratios Ratio 2005 Gross profit margin 23.61%
2006 24.52%
Result Positive
Operating profit 4.00% margin Net profit margin 2.76% Return on total 3.10% assets Return on 0.06 shareholders' equity
7.15%
Positive
6.76% 7.56%
Positive Positive
0.16
positive
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Statement Analysis Income Statement Ratio
2004-05
2005-06
Result
Revenue
8.49%
5.72%
negative
Cost of goods sold 9.30%
4.46%
Positive
Gross profit
76%
(0.78%)
Negative
Operating Profit
(17%)
88%
Positive
Net income
(31%)
More than 100%
Positive
Net income per share
(28.69%)
More than 100%
positive
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Statement Analysis Balance Sheet (Debit Side) Ratio
2005-06
Result
Current assets
11.37%
Positive
Plant & equipment
6.83%
Positive
Total assets
6.03%
positive
Balance Sheet (Credit Side) Ratio
2005-06
Result
Current liability
13.95%
negative
Long-term debts
(26.59%)
Positive
Total liabilities
9.20%
Negative
Shareholders' equity
2.60%
positive 45
Main Problems and Opportunities
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Main Opportunity Demand increasing in the Asia Pacific (mainly in India and China)
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Sub Problems and Opportunities Need for diversification High prices Product line management problems
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Alternatives Open a new manufacturing plant in Asia Pacific Start new imports to Asia Pacific Start selling old brands with decreased price in the Asia Pacific
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Alternative One: Open a new manufacturing plant in Asia Pacific Pros • Cheap labor • Low other manufacturing costs • Low transportation cost • No import charges • Opportunity for R&D expenses, because of low manufacturing cost
Cons • Heavy investment required in start
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Alternative Two: Start new imports to Asia Pacific Pros • Brands already familiar to people
Cons • High transportation cost • High import charges • Customers are looking for new technologies and new features, not exactly for older brands
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Alternative Three: Start selling old brands with decreased price in the Asia Pacific Pros • Directly target Lenovo’s fast-growing low-priced products • Developing and/or poor areas of the region would be able to afford information technology products
Cons • No margin for R&D due to low price of products • Refurbished products would be unreliable, and would have a short life cycle, as customers want new technologies and new features 52
Best Alternative Open a new manufacturing plant in Asia Pacific, as we find that this alternative has maximum pros and minimum cons. In addition, due to the strong financial position of the company, it would be able to afford the high investment costs involved in this alternative. 53
Implementation HP will set its target to capture Asia Pacific market by moving along the following road map: Start aggressive marketing in China and India by bringing all products with minimum possible price. Start building manufacturing plan parallel with new marketing. Cost is approximated to be USD 500 Million. Start exporting products from new production plant in other Asian countries, which will help in reducing exporting cost.
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Recommendations HP is currently spending approximately 4% of their net revenues on R & D. We suggest that for related dive6rsification it should be increased to 10%. When marketing any product to Asia, price should be very minimum or special offers should be introduced to attach the customers. Hp should introduce new product line immediately for those lines which are suffering or have become uncertain. 55
The End Thank you
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