Survey Statistics: Hewlett Packard Mexico
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June 13, 2008
Survey statistics Hewlett Packard Mexico
www.mx.mercer.com
Survey Statistics Results
Following you may find a summary of the response to the survey on
the flexible benefits enrollment. There were a total of 425 people who answered the survey satisfactorily.
Mercer
2
Survey Statistics Results
In which city are you right now? 1% 3% 28% Ciudad de México Guadalajara Monterrey Other
68%
Mercer
3
Survey Statistics Results Did you attend to any informative sessions on Flex Benefits? 17%
No Yes
83%
Mercer
4
Survey Statistics Results Why didn't you attend? (if applicable)
26% Why didn't you attend? (if applicable) Lack of time Didn't know 3% Not interested 8%
Mercer
63% Other
5
Survey Statistics Results Did you find appropiate the way you received your username and password?
1%
No Yes
99%
Mercer
6
Survey Statistics Results Did you access the system to perform your benefits election? 1%
No Yes
99%
Mercer
7
Survey Statistics Results Was your access agile?
14%
No Yes
86%
Mercer
8
Survey Statistics Results Do you think the presentation of the different benefits was clear?
41% No Yes 59%
Mercer
9
Survey Statistics Results How did you find the benefit selection mechanism?
30%
Complicated Easy
70%
Mercer
10
Survey Statistics Results
Did you the num ber of offered benefits in this first phase adequate? 16%
No Yes
84%
Mercer
11
Survey Statistics Results
Which of the offered benefits did you like the most? 35.00% 29.22%
30.00% 25.00% 20.00% 15.00% 8.92%
10.00% 5.00%
14.02%
12.25% 7.35%
6.27%
4.41%
5.20%
4.51%
7.16%
0.69%
0.00% None
Mercer
Insurance continuity
Major Medical Dental, Plan Vision, and First Visit Plan
First visits plan
Funerary expenses plan
Dental Plan
Serious Illnesses plan
Life Insurance
Accidental Death plan
Spouse Life Insurance
12
Survey Statistics Results
Which of the offered benefits did you like the least? 20.00% 18.00% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00%
18.94% 14.53%
6.74% 4.80%
None
Mercer
11.15%
10.77% 6.74%
14.40%
Insurance continuity
Major Medical Plan
Dental, First visits Vision, and plan First Visit Plan
Funerary Dental Plan Serious expenses Illnesses plan plan
3.50%
4.28%
4.15%
Life Accidental Spouse Life Insurance Death plan Insurance
13
Survey Statistics Results
Which of the offered benefit do you think has the most competitive price among the market? 25%
24%
20% 16% 15% 12%
11% 10%
7%
7% 4%
5%
7%
6% 3%
4% 1%
0% Insurance continuity
Mercer
Major Medical Plan
Dental, First visits Vision, plan and First Visit Plan
Funerary expenses plan
Dental Plan
Serious Illnesses plan
Life Accidental Insurance Death plan
Spouse Life Insurance
None
Don't know
14
Survey Statistics Results
Which of the offered benefit do you think has the least competitive price among the market? 20.00% 17.86%
18.00% 16.00%
14.66%
14.20%
14.00% 12.00%
10.53%
10.23%
10.00% 8.00% 6.11%
5.65%
6.00%
4.27%
3.66%
4.00%
5.65%
5.04% 2.14%
2.00% 0.00% Insurance continuity
Mercer
Major Medical Plan
Dental, First visits Funerary Vision, plan expenses and First plan Visit Plan
Dental Plan
Serious Illnesses plan
Life Accidental Insurance Death plan
Spouse Life Insurance
None
Don't know
15
Survey Statistics Results Was the availability of PAM for benefits purchase clear?
36%
No Yes
64%
Mercer
16
Survey Statistics Results Did you like using PAM in order to buy benefits? 20%
No Yes
80%
Mercer
17
Survey Statistics Results Was the availability of the Christmas Bonus for benefits purchase clear? 15%
No Yes
85%
Mercer
18
Survey Statistics Results Did you like using the Christmas Bonus in order to buy benefits?
43% No 57%
Mercer
Yes
19
Survey Statistics Results Was it easy to save your elections and print your documentation? 13%
No Yes
87%
Mercer
20
Survey Statistics Results In case you required telephone assitance, was it useful? 13% 26%
Very Useful Useless Didn't need assistance Not very useful 13% 48%
Mercer
21
Survey statistics Hewlett Packard Mexico
www.mx.mercer.com
Survey Statistics Results
Following you may find a summary of the response to the survey on
the flexible benefits enrollment. There were a total of 425 people who answered the survey satisfactorily.
Mercer
2
Survey Statistics Results
In which city are you right now? 1% 3% 28% Ciudad de México Guadalajara Monterrey Other
68%
Mercer
3
Survey Statistics Results Did you attend to any informative sessions on Flex Benefits? 17%
No Yes
83%
Mercer
4
Survey Statistics Results Why didn't you attend? (if applicable)
26% Why didn't you attend? (if applicable) Lack of time Didn't know 3% Not interested 8%
Mercer
63% Other
5
Survey Statistics Results Did you find appropiate the way you received your username and password?
1%
No Yes
99%
Mercer
6
Survey Statistics Results Did you access the system to perform your benefits election? 1%
No Yes
99%
Mercer
7
Survey Statistics Results Was your access agile?
14%
No Yes
86%
Mercer
8
Survey Statistics Results Do you think the presentation of the different benefits was clear?
41% No Yes 59%
Mercer
9
Survey Statistics Results How did you find the benefit selection mechanism?
30%
Complicated Easy
70%
Mercer
10
Survey Statistics Results
Did you the num ber of offered benefits in this first phase adequate? 16%
No Yes
84%
Mercer
11
Survey Statistics Results
Which of the offered benefits did you like the most? 35.00% 29.22%
30.00% 25.00% 20.00% 15.00% 8.92%
10.00% 5.00%
14.02%
12.25% 7.35%
6.27%
4.41%
5.20%
4.51%
7.16%
0.69%
0.00% None
Mercer
Insurance continuity
Major Medical Dental, Plan Vision, and First Visit Plan
First visits plan
Funerary expenses plan
Dental Plan
Serious Illnesses plan
Life Insurance
Accidental Death plan
Spouse Life Insurance
12
Survey Statistics Results
Which of the offered benefits did you like the least? 20.00% 18.00% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00%
18.94% 14.53%
6.74% 4.80%
None
Mercer
11.15%
10.77% 6.74%
14.40%
Insurance continuity
Major Medical Plan
Dental, First visits Vision, and plan First Visit Plan
Funerary Dental Plan Serious expenses Illnesses plan plan
3.50%
4.28%
4.15%
Life Accidental Spouse Life Insurance Death plan Insurance
13
Survey Statistics Results
Which of the offered benefit do you think has the most competitive price among the market? 25%
24%
20% 16% 15% 12%
11% 10%
7%
7% 4%
5%
7%
6% 3%
4% 1%
0% Insurance continuity
Mercer
Major Medical Plan
Dental, First visits Vision, plan and First Visit Plan
Funerary expenses plan
Dental Plan
Serious Illnesses plan
Life Accidental Insurance Death plan
Spouse Life Insurance
None
Don't know
14
Survey Statistics Results
Which of the offered benefit do you think has the least competitive price among the market? 20.00% 17.86%
18.00% 16.00%
14.66%
14.20%
14.00% 12.00%
10.53%
10.23%
10.00% 8.00% 6.11%
5.65%
6.00%
4.27%
3.66%
4.00%
5.65%
5.04% 2.14%
2.00% 0.00% Insurance continuity
Mercer
Major Medical Plan
Dental, First visits Funerary Vision, plan expenses and First plan Visit Plan
Dental Plan
Serious Illnesses plan
Life Accidental Insurance Death plan
Spouse Life Insurance
None
Don't know
15
Survey Statistics Results Was the availability of PAM for benefits purchase clear?
36%
No Yes
64%
Mercer
16
Survey Statistics Results Did you like using PAM in order to buy benefits? 20%
No Yes
80%
Mercer
17
Survey Statistics Results Was the availability of the Christmas Bonus for benefits purchase clear? 15%
No Yes
85%
Mercer
18
Survey Statistics Results Did you like using the Christmas Bonus in order to buy benefits?
43% No 57%
Mercer
Yes
19
Survey Statistics Results Was it easy to save your elections and print your documentation? 13%
No Yes
87%
Mercer
20
Survey Statistics Results In case you required telephone assitance, was it useful? 13% 26%
Very Useful Useless Didn't need assistance Not very useful 13% 48%
Mercer
21
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