01 Jan Qme.docx

Document Code

DILG REGION IV-A (CALABARZON)

QME-QP-R4A-FAD-RICTU-10

QUALITY MONITORING AND EVALUATION (QME)

Rev. No. 00

Eff. Date 10.01.17

Page 1 of 1

OFFICE QUALITY PROCEDURE TITLE QUALITY OBJECTIVE CURRENT PERIOD

Finance and Administrative Division - Regional Information and Communication Technology Unit (FAD-RICTU) Website Administration 1. Timely performance of website backup within 5 working days after the month 2. 85% Timely posting of information on the website within three (3) hours upon receipt of request or within agreed timeline. Month of January 2019 INDICATORS Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total

Objective 1: Timely performance of website backup within 5 working days after the month 2/5 A Actual date of website backup 2/7 B Expected date of website backup 2 days C Formula: B-A Target Result: < 5 D Gap Analysis: In case the objective is not met, put your analysis why it is not met. Objective 2: Timely posting of information on the website within three (3) hours upon receipt of request or within agreed timeline. A Total number of posted information on the website 5 within three (3) hours upon receipt of request or within agreed timeline B Total number of request for posting of information on 5 the website C Formula: (A/B) x 100% Target Result: 85% 100% D Gap Analysis: In case the objective is not met, put your analysis why it is not met. Note: For unmet targets, the QMS Secretariat will issue Corrective Action Report (CAR) duly signed by the QMR.

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Prepared By:

Reviewed By:

Noted By:

MAYBELLINE M. MONTEIRO IT Officer I

ELIAS F. FERNANDEZ, JR., CSEE Assistant Regional Director

MANUEL Q. GOTIS, CESO III Regional Director

Process Owner

Quality Management Representative

Top Management

THIS DOCUMENTED INFORMATION IS CONTROLLED AND NOT TO BE REPRODUCED WITHOUT AUTHORIZATION