Yahoo-nielsen Net Index 2009 Highlights

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Digital Philippines: Internet Media Habits Decoded Net Index Highlights

26 March 2009

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No part of this document may be quoted, reproduced, stored in a retrieval system, or transmitted in any form or by any means – electronic, mechanical, photocopying, recording, or otherwise – without the written permission of Yahoo! Southeast Asia Pte. Ltd. and The Nielsen Company (Philippines) Inc.

The missing link in the Philippines…

Net Index 2009 •

Media insights play a critical role in connecting your brand meaningfully to your target audiences



The internet is an important, fast-growing medium in the Philippines; but insights on Filipino internet users remain limited – Frequent requests for more research and data from media planners and brand marketers



Yahoo!-Nielsen Net Index initiative is the first-ever in-depth study of Filipino internet users across 22 major cities – Beyond internet media habits – ‘Big picture’ overview covering cross-media habits, lifestyles, psychographics to brand preferences

Elevate industry understanding of the internet medium in Philippines

Research Design •

Methodology

Personal face-to-face interviews using two-part structured questionnaires (linked with Nielsen Media Index)



Area Coverage

National Urban Philippines (22 major cities including Metro Manila)



Respondents

Males and Females aged 10+ years old across all socio-economic classes who have used the internet in the past month



Sample Size

1,200



Sampling Approach

Multi-stage Probability Sampling



Fieldwork Period

October – November 2008

Study Scope •

Internet User Profile



Internet Access, Usage & Activities



Internet Front Pages



Search Engines



Instant Messengers



Web-based Email



Social Networking & Community Sites



News sites



Music sites



Mobile Internet



Cross Media Usage (including TV, Print and Radio)



Product Consumption & Brand Preferences



User Psychographics & Attitudes

Media Access/Device Ownership (%) 91

2006

91

2007

2008

93 81

82

82 63

68

72 55 49 43

5

TV Set

Radio

DVD/VCD/VCR Player

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2006-2008

Mobile Phone

5

7

Home Internet Access

Media Reach (%) 97 98

2006

2007

2008

92 80

78

69 71 63 62 53

58

46

17 18 16

20 19

15

21 23

18 16

28

7

TV (Past Week)

Radio (Past Outdoor Week) (Past Week)

DVD/VCD (Past Month)

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2006-2008

Cinema (Past 6 Months)

Newspaper (Yesterday)

Magazine (AIR)

Internet (Past Month)

Over the past four quarters… Internet Past Month Reach (%)

28.3 26.1 23.4 20.8

Q1 2008

Q2 2008

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2008

Q3 2008

Q4 2008

Aggressive ISP marketing initiatives…

Source: Nielsen Advertising Information Service

… driving surge in internet take-up Adspend (Million Pesos) ALL ISPs

PLDT

SMART

GLOBE

ZPEEDEE/SKY INTERNET MOZCOM

OTHERS 2000

2001

2002

Source: Nielsen Advertising Information Service

2003

2004

2005

2006

2007

2008

Results reflect the marketing push… Home Home Computer Computer // Internet Internet Access Access

Internet Internet Service Service Providers Providers (%)

34 Total

PLDT MyDSL

27

88 SEC ABC1

Smart DSL

77

63 SEC C2

Bayantel DSL

52

21 SEC DE

Have computer at home

15

Have home internet access

Base: Past month internet users aged 10+ across all socio-economic classes in National Urban Philippines Source: Yahoo!-Nielsen Net Index 2008

Globe DSL

Different targeting opportunities… Past Week Reach (%)

TV Radio Internet Broadsheet Tabloids Cinema Total

Male

Female

ABC1

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2008

C2

DE

Internet - strong affinity with Filipino youth Past Week Reach (%)

TV Radio Internet Broadsheet Tabloids Cinema

10-14 years

15-19 years

20-29 years

30-39 years

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2008

40-49 years

50+ years

Internet consumers are attitudinally different Index Index T2B T2B Scores Scores Newspaper Readers

TV Viewers

Radio Listeners

Internet Users

I like to stand out in the crowd

103

102

100

114

It is important to keep young looking

103

101

99

114

I like to keep up with the latest fashion

104

102

100

130

I like to keep up with developments in technology

105

102

101

112

I enjoy owning good quality things

101

101

101

112

It's worth paying extra for quality goods

109

102

100

112

People come to me for advice before buying new things

109

103

103

107

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2008

Not just a Metro Manila phenomenon… Past Month Reach (%)

Total Total

Luzon Luzon

Visayas Visayas

Mindanao Mindanao

av Za ao m bo an ga O G za en m er is al Sa nt os

ro O de n ya

ag a C

Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2008

D

ilo cl ob an

Ilo

Ta

eb u C

et e

ag u

lo d

um

ac o D

B

le O s lo ng ap o A nt ip ol Le o Tu gas p gu eg i a Sa rao n Pa M bl al o ol os Ci ty C al ap an D ag up an B ag ui o

ila

ng e A

te

M an

av i M et

ro

C

To ta l

28

Online Filipinos are young and single… Age Age

Gender Gender

Marital Marital Status Status

50+ 40-49

Married & Others Single

Female

30-39

Male

20-29 10-19 years

General

Netizen*

General

Netizen*

Base: * Past month internet users aged 10+ across all socio-economic classes in National Urban Philippines; Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Yahoo!-Nielsen Net Index 2008; Nielsen Media Index 2008;

General

Netizen*

Skewed towards upscale and well-educated Economic Economic Class Class

Occupation Occupation

Education Education

Housewives & Others

E

Students

D

Blue Collars

Graduate College

C2

White Collars

High School

C1 Professionals

Elementary

AB Businessmen

General

Netizen*

General

Netizen*

Base: * Past month internet users aged 10+ across all socio-economic classes in National Urban Philippines; Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Yahoo!-Nielsen Net Index 2008; Nielsen Media Index 2008;

General

Netizen*

Popular News and Music Sites News Sites

Music Sites

Currently Currently Use Use (%) (%) Yahoo!

Currently Currently Use Use (%) (%) Yahoo! Music

Yahoo! Philippines ABS-CBN

Youtube

GMA MSN.com

CrunchyRoll.com

CNN.com

Base: Past month internet users aged 10+ in National Urban Philippines who have visited news/music sites in the past 3 months Source: Yahoo!-Nielsen Net Index 2008

Web-based Email

Instant Messengers

Currently Currently Use Use (%) (%)

Yahoo! (@yahoo.com)

Currently Currently Use Use (%) (%)

Yahoo!

Yahoo! (@yahoo.com.ph) Google Talk

Hotmail

MSN Windows Live GMail

Base: Past month internet users aged 10+ in National Urban Philippines who have used web-based email/instant messengers in the past 3 months Source: Yahoo!-Nielsen Net Index 2008

Search Engines Currently Currently Use Use (%) (%)

Yahoo!

Google

MSN

Base: Past month internet users aged 10+ in National Urban Philippines who have used search engines in the past 3 months Source: Yahoo!-Nielsen Net Index 2008

For research enquiries:

Jay Bautista Executive Director Nielsen Media Philippines [email protected]

Roger Moy Senior Research & Planning Manager Yahoo! Southeast Asia [email protected]

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