Vikas Sharma

VIKAS SHARMA Mobile Number: 9999199702 E-mail: [email protected]

Objective A Position in a professional organization where I can challenge my managerial and analytical skills, work in an environment that provides challenging and rewarding career ensuring high-level job satisfaction

Certification: Certification in installing & configuring networks using Routers & Switches (CCNA) CISCO ID- CSCO11213878

Education • • • •

Pursuing M.C.A From Manipal Academy Of Higher Education B.Sc.(IT) From Manipal Academy Of Higher Education Class 11 and 12 in Commerce Stream from CBSE board. Schooling up to 10th from CBSE board.

Career History Currently working as: Network Engineer with Hughes Communication India Ltd. Company Profile: - Hughes Communications India Ltd. (HCIL) is a subsidiary of Hughes Communications Inc., USA and is the largest satellite service operator in India. HNS has a global market share of 55% in VSAT industry. HCIL was incorporated in year 1992 and has been in operation since then. HCIL’s leadership spans all aspect of broadband technology, network solutions and services. HCIL is providing Managed Network Services to Indian Enterprises and global customers, including system Integration & Network Management. Duration

: From Nov 2006 till date

Key Responsibilities: • • •

Proactive Monitoring & troubleshooting of Leased Lines. To keep the system running and monitoring the end users environment for any expected/unexpected failure in any part of the Data network. Generating monthly analysis report for the customer about the performance of their network.

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Troubleshooting the customer’s problem and fixing them on time. Coordinating with cross-functional departments, vendors, Associate Partners. Follow-up & internal/external escalations with Fixed service providers, Carriers and ISPs. NMS day-to-day operations, to keep the system operational and monitoring end users setting for scheduled/unexpected failure in any component of the Data network. Maintaining the network up time 99.9%. Implementing connectivity between remote locations using PPP, HDLC, Frame Relay and ISDN, LAN & WAN

Organization: Superwave Communication Pvt. Ltd.( Bharti Infotel Ltd.) Duration : 1 year 6 months

Profile : • • • • • •

Troubleshooting day-to-day problems in the network. System administration of the PC s installed in the office (Windows 98, Windows XP, Windows NT ,Window 2000) Setting up the networking in the office for sharing the services. Installed Modem Installed Router Handled customer queries.

TECHNICAL SKILLS Networking: Understanding of OSI reference model, TCP/IP, IP addressing, hubs, switches, routers. Services: DHCP, DNS, WINS etc.

PERSONAL DETAILS Date of Birth Nationality Permanent Address (Vikas Sharma)

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24th July 1983 Indian 190/17 Onkar Nagar ‘B’ Tri Nagar Delhi- 110035