VALS Value, Attitude & Lifestyle Survey
VALS- History & Methodology • First developed by “Arnold Mitchell” 1960. • Developed more to be suitable for implementation 1980. • Modified as used now by team from SRI international, Stanford university and universities of Berkley & California 1986.
VALS- History & Methodology • Initial system was developed (1980), where VALS was an acronym that stands for “Value And Lifestyle Survey”. • Modified to include attitudes and be more descriptive of the person’s ability to express himself in the marketplace (1986) where VALS is an acronym that stands for “Value, Attitude & Lifestyle Survey.”
VALS- History & Methodology
• VALS system was developed to explain the various attitudes towards society and institutions. • VALS is a method of applying psychographics to business management. • VALS is away of thinking of consumers beyond demographics.
VALS-framework An individuals’ primary motivations as well as his resources determines how a person will express himself/herself in the market place.
3 Primary motivations
Psychographics
Innovator s
Primary Motivation Thinkers
Achievers
Idea ls
Achievem ent
Believers
Strivers
Survivors
High Resources High
Experienc er
SelfExpression Makers
Low Resources Low
Segments governed by 3 primary motivations • High Resources & Exhibit all 3 primary motivations. • Successful, InnovatTakeSophisticated, charge ors people. • Change Leaders, Receptive for new ideas & technologies. • Cultivated taste for
• Low resources & does not Exhibit any of the 3 primary motivations. • OftenSurvivo feel powerless. rs about • Concerned safety & security. • Tend to be brand loyal & buy discounted merchandise.
Segments exhibit ideals as a motivation • High resources. • Mature, satisfied, comfortable & reflective. • WellThinker educated & Activelysseek information in the decision making process. • Favor durability, functionality & value
• Low resources. • Strongly traditional and respect rules and authority. Believe • Fundamentally rs conservative. • Slow to change and technology averse. • Choose familiar products, established brands
Segments exhibit Achievement as a motivation • High resources. • Goal oriented lifestyle centered on family and career. Achieve • Avoid situations with rs of high degree stimulation & change. • Prefer premium products that demonstrate
• Low resources. • Trendy & fun loving. • Little discretionary income & tend to have Striver narrow interests.s • Buy stylish products that emulate the purchases of people with greater material wealth.
Segments exhibit SelfExpression as a motivation • High resources. • Appreciate the unconventional. • Active, impulsive & Experie seek stimulation ncers from the new, offbeat and risky. • Spend comparatively high portion of their income on fashion, socializing &
• Low resources. • Value practicality & self-sufficiency. • Choose hands on constructive Makers activities. • Spend leisure time with family & friends. • Prefer value over luxury so; they buy
Key Characteris tics Innovator s Take –charge Sophisticate d CURIOUS
Survivors
Nostalgic Constrained Cautious
Thinkers
Achiever s
Reflective Informed Content
Goal oriented Brand Conscious Conventional
Believer s
Strivers
Literal Loyal Moralistic
Contemporar y Imitative Style Conscious
Experien cers Trend Setting Impulsive Variety seeking
Makers Responsible Practical Selfsufficient
Who would buy those different types of watches ? Achiever An Ordinary s Rolex.
Innovator A Rolex that has Experien s a newcers Satellite tracking
A knock-off Strivers Rolex
An average Makerswatch known For its precision.
How would you promote a local recreational trip to each of the Innovator s
Experien cers
Thinkers
Believer s
Achiever s
Makers
Strivers
Which segment will buy this service?
How should the new Mac-book plus be promoted to different
Remember………….VALS People buy products, services and seek experiences that fulfill their characteristic preferences and give shape, substance and satisfaction to their lives.
Remember………….VALS • Evolved to explain the relationship between psychology and consumer behavior. • VALS measures the person’s ability to express himself/herself in the market place. • Uses proprietary psychometric techniques to measure concepts that researchers have proved empirically
Thank You