Ryan Valdesuso 1255 Crocker Avenue Coos Bay, OR 97420 (818) 383-0437
[email protected]
Objective __________________________________________________________________________ To generate substantial revenue for the organization by providing the customers with thorough and attentive service that wins their loyalty and fosters a life-long business relationship.
Education __________________________________________________________________________ THE UNIVERSITY OF SOUTHERN CALIFORNIA – Los Angeles, CA
Bachelors of Arts in Philosophy, 2008 • •
GPA: 3.4
Dean’s List Award for academic excellence, Spring 2007 Relevant Coursework: Organizational Behavior, Business Law, Macro and Micro Economics, Marketing, Ethics, Theoretical Models of Leadership
Employment History ______________________________________________________________ SRC MEDICAL, INC. – Northridge, CA
Customer Service/Inside Sales Representative, 2005 to 2009 • • • • • •
Assist customers via telephone Represent company at conventions and key events Authored and implemented marketing plan designed to target new accounts and stimulate activity of existing accounts Consistently met and exceeded inside sales goals Compiled important sales documents and built a digital portfolio of information available to the entire sales team Utilized knowledge of technology to troubleshoot and maintain computer network
CHIPOTLE MEXICAL GRILL – Woodland Hills, CA Operations Supervisor, 2004 to 2005 •
Exceeded daily sales goals by 130% by training staff to use suggestive sales techniques in conjunction with capitalizing on potential up sales opportunities • Directed and supervised a bi-lingual staff of 15 employees in one of the busiest Chipotle retail locations in California • Performed daily tasks such as balancing and depositing of cash, inventory management, sales forecasting, generating daily activity reports, and customer relationship development • Mastered internal marketing and promotions methods while sharpening these skills through daily and constant interaction with customers Profile _____________________________________________________________________________ •
Motivated and personable business professional with broad education and elementary sales experience. Talented with technology whether learning new hardware of software – recently completed Microsoft Excel seminar and achieved intermediate Excel certificate. Diplomatic with both professionals and non-professionals and accustomed to handling sensitive information.
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Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-building skills.