Vaio
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យ សុី អុី កុំពយទ័ ូ រ ចចណូឡជី ូ
ICE Computer Enhancement Address: No.246E0+E1, St.Monivong Blvd, Phnom Penh Kingdom of Cambodia. Tel: (855-23) 222924, (12) 575257, (11) 370456, 340890, Fax: (855-23) 222121 E-mail: [email protected] , Website: www.icenhance.com.
3
Dear Mr. Bunna Yea, Sony takes pride in the quality of its products. Recently, it became aware of a potential issue affecting the TZ Series notebook PC, which has been available for purchase in United States since June 2007: The issue involves a limited number of units that, in rare cases, may generate heat around the DC jack inlet and frame of LCD screen, which creates the potential of deformation of the plastic casing. As part of our ongoing commitment to customer satisfaction, and as a precaution, Sony is voluntarily initiating a programme to perform a free inspection and, if necessary, a rework to ensure these units meet our high quality standards. I already checked your VAIO TZ (Product Code: 28203735, Serial Number: 3008468) notebook and find out that it is subject to the voluntary inspection and rework programme. Sony will arrange to collect the notebook, inspect and, where applicable, rework it, free of charge. This inspection and rework programme is being managed directly from VAIO Support Team, so ICE Computer will return your notebook to Sony United States taking from 3-4 weeks. We take the quality of the products we sell very seriously and make every effort to ensure that the products we develop meet all relevant regulations and standards. We sincerely apologise in advance for any inconvenience caused. We thank you again for your continued use of our VAIO product. Sincerely, Your ICE Support Team
Ms. Van Chiva
ICE Computer Enhancement Address: No.246E0+E1, St.Monivong Blvd, Phnom Penh Kingdom of Cambodia. Tel: (855-23) 222924, (12) 575257, (11) 370456, 340890, Fax: (855-23) 222121 E-mail: [email protected] , Website: www.icenhance.com.
3
Dear Mr. Bunna Yea, Sony takes pride in the quality of its products. Recently, it became aware of a potential issue affecting the TZ Series notebook PC, which has been available for purchase in United States since June 2007: The issue involves a limited number of units that, in rare cases, may generate heat around the DC jack inlet and frame of LCD screen, which creates the potential of deformation of the plastic casing. As part of our ongoing commitment to customer satisfaction, and as a precaution, Sony is voluntarily initiating a programme to perform a free inspection and, if necessary, a rework to ensure these units meet our high quality standards. I already checked your VAIO TZ (Product Code: 28203735, Serial Number: 3008468) notebook and find out that it is subject to the voluntary inspection and rework programme. Sony will arrange to collect the notebook, inspect and, where applicable, rework it, free of charge. This inspection and rework programme is being managed directly from VAIO Support Team, so ICE Computer will return your notebook to Sony United States taking from 3-4 weeks. We take the quality of the products we sell very seriously and make every effort to ensure that the products we develop meet all relevant regulations and standards. We sincerely apologise in advance for any inconvenience caused. We thank you again for your continued use of our VAIO product. Sincerely, Your ICE Support Team
Ms. Van Chiva
