Comparison and Contrast between Upward and Downward Communication. Group Number:9 Group members: Sweta Shikha Saumita Swagat Raju
A brief Introduction: Downward communication: It is passing information to the subordinate. It increases efficiency by synchronizing organizational procedures and can ensure that all are working towards the same goal. Upward communication : It originates from lower level of employment hierarchy. This communication focus that everybody is capable of generating thoughts and ideas resulting into organizational progress. It increases motivation and make employees feel valued.
Comparison on the basis of type: Types of Downward communication includes: Job description Appraisals or evaluation Organizational policy Organizational system
Types of upward communication includes: Suggestion schemes Feedback forum or survey Grievance Procedures Employees Manager discussion
Comparison on the basis of its flow of information: Downward communication: It flow’s from the top level management to low level management through the middle level management.
Upward communication: It is the flow of communication which originates from low level management to high level management through middle level management.
Comparison on the basis of its Motive: Downward communication: Downward Communication, the means by which goals are transmitted and influence is exerted on employees
Upward communication: Upward Communication is the means by which managers collect from employees the data needed to make sound decisions.”
Example: Downward communication: When your boss shares information with you, it’s downward communication, because your boss, as your supervisor, is communicating with you as an employee.
Upward communication: Conversely, when you give your supervisor feedback about a new system or patron, it’s upward communication.