University Library And Learning Resources Handbook 2009

e eholm tre, Ris es Cen esourc R g in Learn

e, Hull s Centr source e R g Learnin

the uni versity & learn ing res ources library

oln ry, Linc ity Libra Univers

each e, Holb s Centr source e R g Learnin

Library and Learning Resources 2009/10

This document is printed on 80% recycled 20% mixed fibre materials

Designed by www.optimadesign.co.uk

Front-Back cover ART.indd 1-2

08/09/2009 12:46

s t n e t n Co Your library

Team Leaders

1

Welcome Where we are Opening hours Services at the University Library, Brayford Pool Your library - learn to love it

Getting started

4

Your student ID card Activating your University computer account Password expiry Your PIN Your timetable How to get help

Finding information

Tel: 01522 88 6304 [email protected]

Dave Masterson Hull Learning Resources Centre

Tel: 01482 31 1671 [email protected]

Niki Rogers Riseholme Learning Resources Centre

Tel: 01522 89 5271 [email protected]

Pam Young Riseholme Learning Resources Centre

Tel: 01522 89 5271 [email protected]

Di Walker University Library

Tel: 01522 88 6664 [email protected]

Senior Management Team

7

Finding and borrowing books Ebooks Due dates and fines Self-service Finding and using journals Ejournals Workshops Inter-library loans

Your I.T. support

Paula Hill University Library

Philippa Dyson Senior Academic Librarian

Tel: 01522 88 6433 [email protected]

Lys Ann Reiners Senior Academic Librarian

Tel: 01522 88 6306 [email protected]

Pat Hughes Administration Manager

Tel: 01522 88 6309 [email protected]

11

Blackboard Portal Email Printing/photocopying Wireless access

Your gateway

14

Off campus access to University resources Distance learners Using other libraries

Additional needs

16

Specialist software and equipment DART (Disability Service) drop-in sessions

Your contacts

Find books at http://www.library.lincoln.ac.uk

Front-Back cover ART.indd 3-4

18

Latest library news at http://librarynews.blogs.lincoln.ac.uk

08/09/2009 12:46

ry a r b i l r You Welcome Library & Learning Resources are here to provide you with a full range of services and resources to help you complete your studies and research successfully. We hope that this handbook will help you get the most out of using our services. If you have any questions, which are not answered here, please feel free to ask any member of staff.

Where we are We have four centres and you can use any of them: Lincoln - http://nn.nf/5656 Riseholme - http://nn.nf/5676 Hull - http://nn.nf/5666 Holbeach - http://nn.nf/5686 Addresses and telephone numbers are on page 18.

Latest library news at http://librarynews.blogs.lincoln.ac.uk

1

Opening hours Our opening hours vary for each centre and whether it is semester or vacation time. For the latest information, please go to http://www.library.lincoln.ac.uk

Services at the University Library, Brayford Pool Service

Floor

Service

Floor

Library Services help desk

Ground

Current journals

Ground

I.T. Support help desk

1

Journals archive

3

Subject Support help desk

2

DVD and Reference collections

Ground

Core Collection

Ground

Touch screens

1, 2, 3

Self-service facilities

Ground, 2

New book display

Ground

Black & white printer/photocopier

All

Group rooms 1-3

1

1, 2

Group rooms 4-6

2

All

Group rooms 7-8

3

3

UL101 (computer workshop)

1

UL103 & UL104

1

Colour printer Library catalogue Silent study Short stay computers

Ground

Computers

1, 2, 3

Toilets

2

Find books at http://www.library.lincoln.ac.uk

All

Water fountain

Ground

Freezone

Ground

Your library - learn to love it Library & Learning Resources would like to provide a clean and pleasant environment for you to study in. To ensure we achieve this we ask that you: Treat staff and other library users politely, and respect the building as a quiet study space; Keep your mobile on silent and talk quietly; Keep your library tidy – use the bins provided. In return, Library & Learning Resources staff will: Treat customers with respect and courtesy; Provide the fullest possible service within the constraints of available resources;

Learn to your

Library

Use your comments from surveys and panels to review and improve our services.

Latest library news at http://librarynews.blogs.lincoln.ac.uk

3

d e t r a t s Getting Your student ID card Your student ID card is also your library card. It is important that you carry this card with you at all times when on campus as it is your proof that you are a registered student. You will need your Student ID card to enter and leave the University Library and to borrow books at all campuses.

Activating your computer account You will need to activate your University computer account before you can access the University’s online resources. You can do this from on or off campus. There are also online instructions on how to log on to the Portal at http://nn.nf/0827 On Campus Log on to a computer in the library:

Username: your Account ID (located on your Student ID card) e.g. 09123456 Password: your date of birth (in the format monthddyy) e.g. july0789 You will be prompted to change your password - this must be at least 7 characters long. 4

Find books at http://www.library.lincoln.ac.uk

Off Campus Log on to the Portal https://portal.lincoln.ac.uk If you have Windows Vista or XP you will be asked to enter the following:

Username: network\your Account ID (located on your Student ID card) e.g. network\09123456 Password: your date of birth (in the format monthddyy) e.g. july0789 If you have Windows 98/2000 you will be asked to enter the following:

Username: Your Account ID (located on your Student ID card) e.g. 09123456 Password: your date of birth (in the format monthddyy) e.g. july0789 Domain: network You will be prompted to change your password - this must be at least 7 characters long. Latest library news at http://librarynews.blogs.lincoln.ac.uk

5

Password expiry For security reasons your password will expire every 90 days and you will be prompted to change it. If you forget your password you will need to contact I.T. Support (contact information on page 13).

Your PIN You will need your PIN to: Use the printers/photocopiers; Reserve books; Borrow books using the self-issue and return machines. Your PIN will be emailed to your University email account. See the ‘Email’ section on page 12 for further information.

Your timetable When you have activated your computer account, you will be able to access your timetable of lectures and seminars by: Clicking on the ‘Your Timetable’ icon on the desktop of your University computer account when you are on campus; Logging on to Blackboard (see the ‘Blackboard’ section on page 11 for instructions).

How to get help You can find help on using all the services from: Our staff, including your Academic Subject Librarian; Our help desks, including touch screens; Our website http://www.library.lincoln.ac.uk Our workshops.

6

Find books at http://www.library.lincoln.ac.uk

n o i t a m r o f n i g n i Find During the course of your studies you will need to find and use books and journals as well as other information sources.

Finding books The quickest and easiest way to locate books in the University Library or Learning Resources Centres is to use the library catalogue. The library catalogue can be accessed on and off campus. On campus Click on the library catalogue icon on the computer desktop: In addition to this, the University Library and Hull and Riseholme Learning Resources Centres have computers where the library catalogue can be accessed without the need to log on to a computer. Please note that ebooks cannot be accessed from these computers. Off campus Go to http://www.library.lincoln.ac.uk

Borrowing books Books can be checked out for a variety of loan periods. These include: 2 week (normal loan); 1 week; 3 day. Books in high demand may be kept in the Core Collection. These books can only be borrowed on a short loan basis (4 hours or overnight if taken out after 5pm). You can borrow a maximum of: 16 items if you are an undergraduate student; 20 items if you are a postgraduate student.

Ebooks The University has over 40,000 ebooks. The easiest way to search for ebooks is to do a general keyword search using the library catalogue and then limiting your search results to ebooks. For further information on accessing and using ebooks visit http://nn.nf/4656 * *Please note that if you are off campus you will be required to enter your username and password to access this page. Latest library news at http://librarynews.blogs.lincoln.ac.uk

7

Due dates and fines Books are checked out to you for a limited period to ensure that the book is accessible to all. If you would like to check out a book for longer you can renew it, as long as nobody has requested it. Books that have been requested by another user will have to be returned. You will be fined for books that are not returned or renewed by the due date. This is to encourage you to return the book. We will send an email 24 hours before your books are due back as a reminder, but it is your responsibility to return or renew books by the due date. You can renew books by: Logging on to the library catalogue (you will need your Account ID and PIN) before the book is due back; Telephoning the University Library or Learning Resources Centres even if the book is overdue; Visiting the University Library or Learning Resources Centres with your library card.

8

Find books at http://www.library.lincoln.ac.uk

Self-service The University Library has self-issue and return machines and Hull Learning Resources Centre has a self-issue only machine. You will need your Student ID card and PIN to use them. Please follow the instructions on the screen and do not forget to take your receipt as it will tell you when your books are due back. If you have any problems or wish to borrow a DVD, please go to the Library Services help desk or, if you are in Hull, pick up the phone located next to the self-issue machine. At our other centres, please take any books that you wish to check out to the Library Services help desk.

Finding and using journals Journals (also known as periodicals or magazines) are publications printed at regular intervals (weekly, fortnightly, monthly etc.), which help you keep up-to-date with the latest research in your subject area. The University Library and Learning Resources Centres have a selection of current print journals. You can search the library catalogue for journals. Alternatively for a list of relevant current journal subscriptions by Faculty visit http://nn.nf/4666 *

*Please note that if you are off campus you will be required to enter your username and password to access this page. Latest library news at http://librarynews.blogs.lincoln.ac.uk

9

Ejournals The University has over 40,000 ejournals. If you have a specific article that you are looking for, you can use the Electronic Journals A-to-Z http://nn.nf/4676 * Once logged on to the Electronic Journals A-to-Z you need to type the name of the journal (not the title of the article) into the Find box. If you are looking for journal articles about a particular subject you will need to search the databases on the e-Library page of the Portal http://nn.nf/4686 * Each database has a description of the type of information that it contains. In addition to this there are subject help guides listing relevant databases http://nn.nf/4666 * You may also find one of our workshops on finding journal articles will help you or alternatively you can contact your Academic Subject Librarian.

Workshops Library and Learning Resources offers a programme of workshops which are freely available to all students. The workshops include library and study skills; for further information and to book a place visit http://nn.nf/4706 *

Inter-library loans If the University Library or Learning Resources Centres do not have a copy of a book or a journal article that you want then we can try to obtain them for you from the British Library. For further information visit http://nn.nf/4696 *

*Please note that if you are off campus you will be required to enter your username and password to access this page. 10 Find books at http://www.library.lincoln.ac.uk

t r o p p u .s T . I r u o Y All of our centres have computers for you to use to access the following: Blackboard Portal Email Internet Microsoft Office, e.g. Word, PowerPoint For information about how to log on to the computers, please see the ‘Activating your Computer account’ section on page 4. There is I.T. Support available at all centres if you need help.

Blackboard Blackboard is the University’s Virtual Learning Environment, where your tutors will post lecture notes and other course materials, including your timetable. Blackboard can be accessed from on or off campus. The Developing Effective Learning community on Blackboard provides useful information to help you with your studies. You will need to enrol on this community to be able to access the material. In addition to this, the Library has a selection of online courses that you can enrol on. On campus Click on the Blackboard icon on the computer desktop: Off campus Go to http://blackboard.lincoln.ac.uk You will need to enter your Account ID and computer password to log on to Blackboard from both on and off campus. For help and assistance with using Blackboard, contact I.T. Support or email [email protected] There are also online instructions on how to log on to Blackboard at http://blackboard.lincoln.ac.uk

Latest library news at http://librarynews.blogs.lincoln.ac.uk 11

Portal The Portal is the University’s website for students and staff. It is available both on and off campus. On campus Click on the Portal icon on the computer desktop: Off campus Go to the ‘Getting started’ section on page 5.

Email As soon as you enrol, a University email account will be set up for you in Microsoft Outlook. Your email account can be accessed from on or off campus. Your email address will be: [email protected] e.g. [email protected] On campus Click on the Microsoft Outlook icon on the computer desktop: Off campus Please see the ‘Your gateway’ section on page 14 for further details. If the University needs to contact you by email, this will be the address that they will use, so please ensure that you manage your account by deleting unwanted emails. Redirecting your University email account There is an option to redirect your University email account to your personal or work email account. For further information visit http://nn.nf/4716 *

*Please note that if you are off campus you will be required to enter your username and password to access this page. 12 Find books at http://www.library.lincoln.ac.uk

Printing/photocopying There are printers/photocopiers available in all our centres. You will receive a number of printing credits at the beginning of each academic year. Once you have used these, you will need to buy printing/photocopying units, which can be done online at http://payforprint.lincoln.ac.uk or by using the money loading machines in our centres. Please note that there are local arrangements at the Holbeach centre. When sending a document to print from any University computer, it will be held in an electronic queue for 24 hours. You can then go to any of the printers/photocopiers in the University, where you will need to enter your Account ID and PIN. Your PIN will be emailed to your University email account, shortly after you have enrolled.

Wireless access If you have a laptop or PDA with a wireless network adaptor, you can connect to the University network. There are wifi zones at all of our centres. To connect to the wireless network, you will need to enter a username and password: Username: your University email address e.g. [email protected] Password: your University computer password If you need help with using this facility, please contact I.T. Support. I.T. Support Tel: 01522 88 6500 [email protected]

Latest library news at http://librarynews.blogs.lincoln.ac.uk 13

ay w e t a g Your Off campus access to University resources The University of Lincoln gateway provides off campus access to all of the University’s resources http://gateway.lincoln.ac.uk

To access these resources, you will need to enter your Account ID and your University computer password. The only exception is the Portal, which is dependent on the version of Windows you have installed on your computer. For further information on how to log on to the Portal, please see page 5. If you need help, please contact I.T. Support. A help guide is also available at http://nn.nf/4726 *

14 Find books at http://www.library.lincoln.ac.uk

Distance learners Library & Learning Resources provide additional services for students on designated distance learner courses. If you are a distance or work-based student, you can: Borrow books for longer; Have your books posted to you; Request photocopies from the library; Access ebooks and ejournals; Visit other university libraries. The distance learners’ page on the Portal provides further information about the above services and the courses that we recognise as distance or work-based http://nn.nf/4756 * Distance Learner support Helen Williams Tel: 01522 88 6307 [email protected]

Using other libraries We are members of a number of schemes which give you access to, and, in some instances, allow you to borrow books from other libraries. Full details of all the schemes can be found on the Portal at http://nn.nf/4736 * Easy access to local or national library catalogues is available by clicking on ‘Other Libraries’ on our catalogue http://www.library.lincoln.ac.uk Each semester we run a minibus trip from the University Library at Brayford to the British Library at Boston Spa. More information about the trips can be found on the Portal http://nn.nf/4746 *

*Please note that if you are off campus you will be required to enter your username and password to access this page. Latest library news at http://librarynews.blogs.lincoln.ac.uk 15

s d e e n l na o i t i d d A We are committed to making our services accessible to all of our users. We work closely with DART (the University’s Disability Service).

Specialist software and equipment We have a range of specialist software and equipment to assist students with additional needs. These include: Height adjustable computer workstations; ClaroRead Plus - software designed to help you to create, view and check text; ClaroView - colour “overlay” for easier screen viewing; ScreenRuler - a strip magnifier which allows part of the PC screen to be highlighted and magnified in a horizontal band; Inspiration - software to help you plan, research and complete projects successfully; Read & Write 9 - a toolbar designed for people with dyslexia which provides literacy support. At the University Library, we also have software for blind, partially sighted and dyslexic students. For further information about this and our other services please visit http://nn.nf/4766 *

16 Find books at http://www.library.lincoln.ac.uk

DART drop-in sessions If you would like to see a Disability Advisor visit DART in Student Services (next to the Health Centre on the Brayford Campus) during the following times: Mondays 13.00-15.00 Tuesdays 13.00-15.00 Wednesdays 13.00-15.00 There is no need to book an appointment.

DART (Disability Service) Tel: 01522 88 6400 Fax: 01522 88 6489 Email: [email protected] Minicom: 01522 88 6055 For further information including our access statement please visit http://nn.nf/4766 *

*Please note that if you are off campus you will be required to enter your username and password to access this page. Latest library news at http://librarynews.blogs.lincoln.ac.uk 17

cts a t n o c Your Centres Lincoln University Library, Brayford Pool, Lincoln, LN6 7TS

Tel: 01522 88 6222 Fax: 01522 88 6047

Riseholme Learning Resources Centre Riseholme Park, Lincoln, LN2 2LG

Tel: 01522 89 5310 Fax: 01522 89 5414

Hull Learning Resources Centre 6th and 7th floors Derek Crothall Building, George Street, Kingston-upon-Hull, HU1 3BW

Tel: 01482 31 1654 Fax: 01482 31 1656

Holbeach Learning Resources Centre Minerva House, Holbeach Technology Park, Park Road, Holbeach, Spalding, PE12 7PT

Tel: 01406 49 3007 Fax: 01406 49 3030

Academic Subject Librarians Agriculture, Food and Animal Sciences Faculty Subject

Librarian

Contact

Biological Sciences

Oonagh Monaghan

Tel: 01522 88 6078 [email protected]

Katie Marsh

Tel: 01522 88 6078 [email protected]

Alexis Szygowski (currently on maternity leave - please contact Katie Marsh)

Tel: 01522 88 6078 [email protected]

Paul Stainthorp

Tel: 01522 88 6193 [email protected]

Food, Agriculture

18 Find books at http://www.library.lincoln.ac.uk

Art, Architecture and Design Faculty Subject

Librarian

Contact

Animation, Conservation & Restoration, Contemporary Lens Media, Creative Advertising, Fashion Studies, Interactive Design, Product Design

Frederick Dickinson

Tel: 01522 89 5115 [email protected]

Fine Art, Graphic Design, Judith Elkin Illustration Architecture, Design for Exhibition & Museums, Interior Design

Tel: 01522 83 7441 [email protected]

Chris Leach

Tel: 01522 88 6305 / 01482 31 1659 [email protected]

Business and Law Faculty Subject

Librarian

Contact

Engineering Management, HRM, IMPD, Law, Logistics Management

Helen Williams

Tel: 01522 88 6307 [email protected]

Accountancy & Finance, Business, European Business, Language Centre, Management, Marketing, Advertising & Public Relations, Sports Business, Tourism

Lesley Thompson

Tel: 01522 88 6316 [email protected] Tel: 01522 88 6316 [email protected]

Martin Osborne

Centre for Educational Research and Development (CERD) Daren Mansfield

Tel: 01522 88 6094 [email protected]

Latest library news at http://librarynews.blogs.lincoln.ac.uk 19

Health, Life and Social Sciences Faculty Subject

Librarian

Contact

Coaching & Exercise Science, Psychology, Sport

Oonagh Monaghan

Tel: 01522 88 6078 [email protected]

Katie Marsh

Tel: 01522 88 6078 [email protected]

Alexis Szygowski (currently on maternity leave - please contact Katie Marsh)

Tel: 01522 88 6078 [email protected]

Contemporary Culture Marie Nicholson and Communications, Criminology, Forensic Science, International Relations, Politics, Social Policy, Social Science

Tel: 01522 88 6308 [email protected]

Biomedical Science, Marishona Ortega CCAWI, Certificate in Health Science, Complementary Medicine, Health, Human Nutrition, Nursing

Tel: 01522 83 7350 [email protected]

Social Care, Social Work

Tel: 01482 31 1682 [email protected]

Kevin Cooper

Media, Humanities and Technology Faculty Subject

Librarian

Contact

Computing, Journalism

Daren Mansfield

Tel: 01522 88 6094 [email protected]

School of Media

Faye Cleminson

Tel: 01522 88 6315 [email protected]

American Studies, Dance, Lesley Church Drama, English, History

Tel: 01522 88 6107 [email protected]

School of Theology and Ministry Studies Frederick Dickinson

20 Find books at http://www.library.lincoln.ac.uk

Tel: 01522 89 5115 [email protected]

s t n e t n Co Your library

Team Leaders

1

Welcome Where we are Opening hours Services at the University Library, Brayford Pool Your library - learn to love it

Getting started

4

Your student ID card Activating your University computer account Password expiry Your PIN Your timetable How to get help

Finding information

Tel: 01522 88 6304 [email protected]

Dave Masterson Hull Learning Resources Centre

Tel: 01482 31 1671 [email protected]

Niki Rogers Riseholme Learning Resources Centre

Tel: 01522 89 5271 [email protected]

Pam Young Riseholme Learning Resources Centre

Tel: 01522 89 5271 [email protected]

Di Walker University Library

Tel: 01522 88 6664 [email protected]

Senior Management Team

7

Finding and borrowing books Ebooks Due dates and fines Self-service Finding and using journals Ejournals Workshops Inter-library loans

Your I.T. support

Paula Hill University Library

Philippa Dyson Senior Academic Librarian

Tel: 01522 88 6433 [email protected]

Lys Ann Reiners Senior Academic Librarian

Tel: 01522 88 6306 [email protected]

Pat Hughes Administration Manager

Tel: 01522 88 6309 [email protected]

11

Blackboard Portal Email Printing/photocopying Wireless access

Your gateway

14

Off campus access to University resources Distance learners Using other libraries

Additional needs

16

Specialist software and equipment DART (Disability Service) drop-in sessions

Your contacts

Find books at http://www.library.lincoln.ac.uk

Front-Back cover ART.indd 3-4

18

Latest library news at http://librarynews.blogs.lincoln.ac.uk

08/09/2009 12:46

e eholm tre, Ris es Cen esourc R g in Learn

e, Hull s Centr source e R g Learnin

the uni versity & learn ing res ources library

oln ry, Linc ity Libra Univers

each e, Holb s Centr source e R g Learnin

Library and Learning Resources 2009/10

This document is printed on 80% recycled 20% mixed fibre materials

Designed by www.optimadesign.co.uk

Front-Back cover ART.indd 1-2

08/09/2009 12:46