Unit Five Workbook Assignment Chapter 9: Diseases and Conditions of the Respiratory System Assignment: For each scenario that follows, explain how and why you would schedule an appointment or suggest a referral based on the patient’s reported symptoms. Be sure to first review the “Guidelines for Patient-Screening Exercises” found on page iii in the Introduction section of your Workbook.
1.
A male patient calls in reporting he is experiencing a headache over both eyes, especially on waking up in the morning. He also says there is pain and tenderness above the eyes, which occurs when bending over. Additionally, he reports a thick, greenish yellow drainage and has a slight temperature. How do you handle this phone call?
After listening to the patient telling what kinds of symptoms he was having, I made him an appointment for that afternoon. The symptoms he cited made me suspected sinusitis and that needs medical attention as quick as possible. According to webmd; when sinusitis go untreated he could experience undo pain and discomfort. There are cases although rare untreated sinusitis can lead to meningitis, brain abscess, and infection in the bone
2. A female patient calls in saying she is experiencing hoarseness, difficulty talking, a slight fever, and a sore throat. How do you respond to this call? From the symptoms described it is suspect that she has a cold(or upper respiratory infection) it is office policy to give an appointment within 24 hours to prevent further complications.
3. A wife phones the office stating her husband is experiencing a severe nosebleed. The nose has been bleeding for about 20 minutes and they cannot get it to stop. How do you handle this phone call?
4. A male patient calls in saying he is coughing and spitting up blood. How do you respond to this call? 5. A female patient calls in and advises that she is experiencing a deep, persistent, productive cough. She has thick, yellow-to-gray sputum. Additionally, she reports shortness of breath, wheezing, a slightly elevated temperature, and pain in the upper chest, which is aggravated by the cough. How do you respond to this call?
WebMD, overview /sinusitis www.webmd.com